Get an overview of this hotelLuxury adults only all-inclusive resort in Playa Mujeres
Popular property highlights
Guests say they love
- Room service
- Helpful staff
- Clean guestrooms
- Overall room comfort
This romantic, all-inclusive resort is nestled on a 2 mile (3.2 kilometer) white-sand beach in a complex with inland marina, day spa, and a golf course designed by Greg Norman. Downtown Cancún is within 5 miles (7 kilometers).
The Excellence Playa Mujeres - Adults Only - All Inclusive features 10 restaurants, 11 bars, 7 outdoor pools, and 9 spa tubs. A health club and use of water-sports equipment are also included in the room rate.
Private spa tubs
Spacious guest suites have balconies or patios, separate sitting areas, stocked minibars, private spa tubs, and 2-person rainfall showers. Also included are 42-inch LED TVs, DVD players, and wireless Internet access.
Excellence Playa Mujeres - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Access to onsite clubs
- Onsite live performances
- Theme parties
- Motorized water sports
- Airport transfers
- Activities and services offered by independent operators
- Offsite tours
Excellence Playa Mujeres - Adults Only - All Inclusive is nestled on 2 miles (3.2 kilometer) of white-sand Caribbean beach in a resort community with inland marina, spa, and golf course. The resort features 10 restaurants, 11 bars, and 24-hour room service. Amenities include 4 freestanding spa tubs, 5 spa tubs adjoined to pools, and 7 outdoor pools, 4 of which are heated in the winter.
Other recreational opportunities include scuba diving, deep sea fishing, private yacht rentals, tennis courts, and the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman. A health club, which includes a sauna and a steam room, is also on site. The full-service day spa, Miile Spa, offers massage and beauty treatments for a charge.
The property offers 6 meeting rooms for large and small groups, banquet facilities, and complimentary wireless Internet access. Concierge services are available at desks throughout the property.
- Barbecue grill(s)
- Beach bar
- Number of outdoor pools - 7
- Rooftop terrace
- Number of bars/lounges - 11
- Number of poolside bars - 7
- Full-service spa
- 24-hour front desk
- Swim-up bar
- Conference space
- Turkish bath/Hammam
- Spa treatment room(s)
- Tours/ticket assistance
- Coffee shop or café
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- On private beach
- Conference space size (meters) - 17000
- Spa services on site
- Luggage storage
- Number of restaurants - 10
- Concierge services
- Conference space size (feet) - 182986
- Gift shops or newsstand
- Snack bar/deli
- Outdoor tennis court
- Pool umbrellas
- Spa tub
- 24-hour fitness facilities
- Total number of rooms - 450
- One meeting room
- Number of floors - 4
- Arcade/game room
- Number of buildings/towers - 9
- Wedding services
- Airport transportation (surcharge)
- Tennis on site
- Multilingual staff
- Free newspapers in lobby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking
- Pay movies
- Premium bedding
- Furnished balcony or patio
- Air conditioning
- Minibar (stocked, free items)
- Private bathroom
- Separate bathtub and shower
- DVD player
- In-room safe (laptop compatible)
- Blackout drapes/curtains
- Free bottled water
- Sofa bed
- In-room climate control (air conditioning)
- Coffee/tea maker
- Free toiletries
- Hair dryer
- Daily housekeeping
- Iron/ironing board
- Jetted bathtub
- Satellite TV service
- Number of bathrooms -
- Premium TV channels
- Separate sitting area
- Turndown service
- Room service (24 hours)
- LED TV
- Free WiFi
Where to Eat
Toscana - Serving buffet breakfast and lunch, and Fine Italian à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Lobster House - Serving late Continental breakfast, deli-style à la carte lunch, and lobster and seafood dishes for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Grill Restaurant - Open for casual grill-style à la carte lunch, and steakhouse-style à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Barcelona - Fine-dining Mediterranean restaurant serving à la carte dinner each evening. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Flavor Market - Specializes in wine and entrée pairings for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Agave - Fine Mexican restaurant for à la carte. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Basmati - Contemporary Indian cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Spice - Asian restaurant with à la carte menu, sushi bar, and tepanyaki stations. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Chez Isabelle - Offering French cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Lobby Bar - Extensive martini menu. Open mid-morning to late evening.
Coffee Bar - Located in the hotel's main square. Serving ice cream, coffee, and pastries from mid-morning to early afternoon.
Pool Bar - Swim-up bar open from mid-morning to early evening.
Pool and Beach Bar - Located by the main pool. Open mid-morning to late afternoon.
Excellence Club - Offering two pool bars.
Piano Bar - Featuring sing-a-longs and comedy. Open mid-evening to late night.
Theater Bar - Open early evening to late night.
Cigar Bar - Open mid-afternoon to late evening.
Revive - Fruit-juice bar. Located by the spa. Open mid-morning to mid-afternoon.
Chill-Out Lounge - Located on the beach.
Room service - Available 24 hours a day.
Nearby Things to Do
The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.
Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a multi-sport court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.
Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Snorkeling on site
- Golfing nearby
- Fitness classes on site
- Sailing on site
- Bicycle rentals on site
- Volleyball on site
- Kayaking on site
- Windsurfing nearby
- Scuba diving nearby
- Yoga classes/instruction on site
The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features a sauna, spa tub, Turkish bath, and spa boutique.
Advanced reservations are required for massages and spa treatments.
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Resort fee
- Airport shuttle fee: MXN 1840 per person (roundtrip)
- All Inclusive Excellence Playa Mujeres
- All Inclusive Playa Mujeres
- Excellence Adults Only
- Excellence Adults Only All Inclusive
- Excellence All Inclusive
- Excellence Playa Mujeres Adults
- Excellence Playa Mujeres Adults Only
- Excellence Playa Mujeres Adults Only All Inclusive
- Excellence Playa Mujeres All Inclusive
- Playa Mujeres All Inclusive
- Excellence Playa Mujeres Adults All Inclusive
- Excellence Adults All Inclusive
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.
Awards & Affiliations
Anniversary or Honeymoon Offer
Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.
Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date. Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Wedding Offer
Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.
This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.