Title: Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=64616780&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun On beach with outdoor pool, near La Isla Shopping Mall ## Photo gallery for Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun ![Outdoor pool - Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun (Cancún)](https://images.trvl-media.com/lodging/65000000/64620000/64616800/64616780/3a8357e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, coffee/tea maker, cookware/dishes/utensils - Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun (Cancún)](https://images.trvl-media.com/lodging/65000000/64620000/64616800/64616780/cd4cc30a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun (Cancún)](https://images.trvl-media.com/lodging/65000000/64620000/64616800/64616780/9537965c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, iron/ironing board, WiFi - Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun (Cancún)](https://images.trvl-media.com/lodging/65000000/64620000/64616800/64616780/a9ea21f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun (Cancún)](https://images.trvl-media.com/lodging/65000000/64620000/64616800/64616780/c1c22bfe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Close to Forum Beach and Cancun Convention Center, Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun has plenty to offer. With amenities like a beachfront location and sun loungers, this apartment is the perfect place to soak up the sun. Guests can connect to in-room WiFi. ## Reviews 7.6 Good ### Entire apartment 1 bedroom1 bathroomSleeps 4 ## Popular amenities - Parking available - Kitchen - Barbecue grill - Air conditioning - Lake view ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun On beach with outdoor pool, near La Isla Shopping Mall An outdoor pool and barbecue grills are available at this smoke-free apartment building. The apartment features a balcony and a TV, plus a kitchen with a refrigerator and a microwave. Additional amenities include a coffee/tea maker, a hair dryer, and a safe. Limited housekeeping is available. Air-conditioned accommodations at this apartment offer safes and hair dryers. Rooms open to balconies. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Housekeeping is provided on a limited basis. Recreational amenities at the apartment include an outdoor pool. ## Property amenities ### Beach - On the beach - Beach loungers - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 bathroom - Hair dryer - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill - Outdoor furniture ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Housekeeping (limited availability) - Iron/ironing board - Safe ### Things to do - Bicycles ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Bicycles ## Similar properties ![Beach](https://images.trvl-media.com/lodging/112000000/111820000/111810300/111810231/b1c958fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condo Punta Cancun beach front Zona Hotelera - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=111810231&PinnedHotelID=111810231&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/101000000/100460000/100453300/100453254/w1080h729x0y5-2581cce1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Front Roomy Caribbean Condo Zona Hotelera - Pool - Kitchen - Air conditioning - Outdoor space 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=100453254&PinnedHotelID=100453254&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/92000000/91330000/91327100/91327027/f5fa2cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach Front Renewed Apartment Zona Hotelera - Kitchen - Air conditioning - Outdoor space - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=91327027&PinnedHotelID=91327027&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/34000000/33080000/33071100/33071080/96505841.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stunning 180° Sea View! Be on the Beach In 90 Seconds! WIFI! Just Renovated! Zona Hotelera - Pool - Kitchen - Air conditioning - Outdoor space 9.6 Exceptional 183 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=33071080&PinnedHotelID=33071080&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/31000000/30300000/30299000/30298946/bfe77ae6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Retreat into the beauty of Mexico and the excitement of Cancun Zona Hotelera - Ocean view - Pool - Kitchen - Free WiFi 7.0 Good 7 reviews CA $118 CA $171 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=30298946&PinnedHotelID=30298946&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun loungers, beach towels](https://images.trvl-media.com/lodging/37000000/36080000/36076000/36075985/456f5527.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmera Room By B&G - Cancún Hotel Zone Zona Hotelera - Pool - Kitchen - Washer - Dryer 7.4 Good 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=36075985&PinnedHotelID=36075985&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/90000000/89810000/89800700/89800601/4619b413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean view, Beachclub, Restaurant, 2 Pools, 5 Ppl Zona Hotelera - Kitchen - Air conditioning - Outdoor space - Microwave 10 Exceptional 2 reviews CA $352 CA $503 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=89800601&PinnedHotelID=89800601&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/2000000/1500000/1495100/1495099/50f7de45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Salvia Cancun Aparts Zona Hotelera - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 235 reviews CA $177 CA $220 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1495099&PinnedHotelID=1495099&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/90000000/89690000/89686100/89686058/66eac349.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adults-Only Haven | Pool | Beach | Prime Location Zona Hotelera - Pool - Kitchen - Air conditioning - Outdoor space 9.0 Wonderful 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=89686058&PinnedHotelID=89686058&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/71000000/70430000/70422200/70422148/5a75cbf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Great location & Great price Condo Zona Hotelera - Pool - Kitchen - Air conditioning - Microwave 6.0 3 reviews CA $118 CA $171 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=70422148&PinnedHotelID=70422148&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Vrbo Property ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13123%2C-86.74832&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IxbWgeu9E4stlWtGemYWKVq9L_A=) Cancún, QROO #### What's nearby - Forum Beach \- 2 min walk \- 0.2 km - Forum By The Sea Mall \- 2 min walk \- 0.2 km - Cancun Convention Center \- 6 min walk \- 0.6 km - Chac Mool Beach \- 8 min walk \- 0.7 km - Gaviota Azul Beach \- 11 min walk \- 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 27 min drive #### Restaurants - ‪Coco Bongo - ‬3 min walk - ‪Señor Frog's - ‬3 min walk - ‪Mandala - ‬3 min walk - ‪Taqueria Los Chachalacos - ‬5 min walk - ‪Mandala Beach Club - ‬4 min walk ## Frequently asked questions ### Does Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun have a pool? ### How much does it cost to stay at Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun? ### Is Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun pet-friendly? ### How much is parking? ### What time is check-in at Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun? ### What time is check-out at Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun? ### Where is Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Deluxe ocean view with kitchenette at Hotel Ocean Dream Cancun Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.2 Location ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 20 8 - Good 16 6 - Okay 10 4 - Poor 3 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Marlena Mar 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Really good location, great swimming pool with the view ##### Marlena Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mu Lah Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel has an amazing view, probably the best part about the hotel. Walking distance to restaurants and activities. The staff was helpful when I went to pick up the shoe I left. ##### Mu Lah Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Meera H. Mar 25, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### We Loved The Ocean View! Beach access and pools were incredible. Onsite food options were tasty and easy esp when we didnt want to leave the GORGEOUS views of the water. Easy walk to so many restuarants, convenience stores, and night clubs. Would def stay here again! ##### Meera H. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Tammy H. Jan 17, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful beaches and beautiful people The absolute best location and beautiful beaches!! We wanted a very relaxing stay which is what we got. Our place had a kitchenette and the walk to Chederauri was 10 minutes, everything that we needed was close. The staff were all wonderful and made our stay that much better. We will definitely be back ##### Tammy H. Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Alexander J. Oct 27, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A perfect 10! Everything about our stay here was wonderful! ##### Alexander J. Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Konstantin C. Feb 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### everything good everything good ##### Konstantin C. Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Luna L. Dec 26, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location,perfect view Recommend! Great location,perfect ocean view. Room service need to be asked for ##### Luna L. Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Alejandro P. Aug 26, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing, beautiful view!! Great location: peaceful. Great experience!! 10 of 10 The room is exactly as in the picture, have a beautiful sea view and are so well cleaned! 100% recommendable! ##### Alejandro P. Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Jarmila V. May 9, 2025 Disliked: Communication, listing accuracy #### Not recommended. Not a pleasant stay. After three days, we finally got another room with hot water. The hotel rooms were outdated and had cockroaches. Poor communication from Vrbo and the host. Not recommended! ##### Jarmila V. Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Feb 23, 2025 Liked: Cleanliness, property conditions & facilities, communication After all the terrible reviews, I was hesitant but glad I took my family. The beach and views are amazing. I was on the first floor ocean view, and had no issues with water pressure, hot water, or toilets. The two pools were clean and my kids loved it. Supermarket is a short 5-10 min walk away. My room was well worth the money! ##### Verified traveller Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Isa-Laura Dec 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The view was amazing. The only thing is that one of the elevator was always put of use so sometimes you had to wait longer cause it was small elevators. ##### Isa-Laura Stayed 6 nights in Nov 2024 ### 8/10 Good #### josee t. Jan 20, 2025 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Amazing view Beds and pillows are not confortable and the TV doesn’t work. I suggest a smart TV wich is not a special amenties in 2025\. The kitchen is not well equiped. The localisation and the resort are very good!The view is amazing! ##### josee t. Stayed 2 nights in Jan 2025 ### 8/10 Good #### keith g., ft. thomas, ky Mar 2, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### beach trip Property was nice, the toilet did not work very well. ##### keith g. Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Mamie B., Gray Summit,missouri usa May 23, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### So relaxing 😌 Beautiful location. Convenient to all of the necessities. Bus stops just a few blocks away. I recommend taking a bus to your destinations, you will save a lot of pesos. Minimum charge for a taxi is 250 pesos. The bus is 12 pesos. The Ocean Dream is a very nice place to spend a relaxing week or longer. The price is excellent for the location 👌. ##### Mamie B. Stayed 8 nights in May 2023 ### 8/10 Good #### Xiang L. Jan 17, 2023 Liked: Communication, location, listing accuracy Disliked: Check-in #### Excellent location Great view and location ,the vacation rental is actually a room in a hotel! The shower head in my room is clogged and it had little water comes out. After 3 days I figured out the reason and was able to clean and unclog it with cloth. the only problem is the slow checking in process ##### Xiang L. Stayed 6 nights in Dec 2022 ### 8/10 Good #### David Aug 22, 2024 Liked: Cleanliness, communication 2nd time here back to back. booked a shuttle only problem was shuttle was at another lterminal but we contacted the hotel and they contacted the driver so all went well. check in is 3\. but you can change and enjoy the besch and pool. FYI the pool both pools are around 90 degrees . but fablous at night time. room had a kitchen. and we bought food worked well. elevators work well this trip. lots of entertainment with in walking distance and food. the red bus is 12 oesos and goes all around so its easy to use. would we come back.yup in a heart beat. cheers ##### David Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Frank Mar 10, 2023 Liked: Cleanliness, amenities, property conditions & facilities The front desk said would give us a check out pass, because they said we lost 2 towels ,which they charged us $40, . We never took any towels out the room. Our flight was about to leave so we just paid it. O think i was a scam they are doing in order for the staff to pocket th3 money ##### Frank Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Adrian Feb 3, 2024 Liked: Cleanliness Disliked: Amenities I found this hotel to be cheap. There was not even something to clean dishes with in the kitchen in our unit. The water fountain was restrictive which to me was a bit crazy. And I was told if I wanted to sit on the cushions on the beach I had to consume. I didn't want to consume as I was with family. And the music blaring songs with curse words at 9 am when there was only families on the beach was ridiculous. I wouldn't go back to this hotel. ##### Adrian Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Patricia Aug 17, 2024 Liked: Cleanliness, property conditions & facilities, communication I loved the location, the beach is amazing and the sea view from the balcony is spectacular. There are restaurants, night clubs and shops within walking distance. The bed mattress in the room is good. The kitchen disappointed me because the plates and cups are made of plastic, you cannot use them in the microwave. The state of the two sauce pans is not good, I didn’t use them. Also, the fact that they don’t take care of the curtains is not good at all as this is important. The building is not old but the metal fittings like the door handles in the kitchen cupboards are not well maintained therefore they are rusty as the salt in the atmosphere is very corrosive. Ignoring this issues, I had a nice stay. ##### Patricia Stayed 6 nights in Aug 2024 ### 2/10 Terrible #### Fernando Dec 27, 2023 I do not recommend this hotel during the check in they told us room cleaning was not included so we did not worry about leaving our valuable stuff in sight. One day we returned from the beach and they had cleaned the room and my gold chain was not where I left it.They said they were going to investigate and we never heard from them. ##### Fernando Stayed 6 nights in Aug 2023 ### 6/10 Okay #### Josue Aug 30, 2022 Liked: Cleanliness, property conditions & facilities, communication Was in town to celebrate my brothers 50th birthday he happens to live in Cancun but when we had him come over to visit he had to pay $40 bracelets just to be able to buy breakfast! Gate employee even followed me to my room to check if he was in our room even though I captor almost bet he saw him drive off the premises. When we checked out they made us wait so that they would check our room for damages which has never happened to me anywhere in the world! My 73 year old mother was with us and when they allowed us to leave we weren’t allowed to wait for our car to pick us up on the premises we were told to be picked up outside by the street! The place is clean and the premises are also clean but the staff needs an etiquette class asap! ##### Josue Stayed 3 nights in Aug 2022 ### 8/10 Good #### Catamara R. Sep 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice beach and Pool that over looks it! This property is right on the beach and has its own little part of it. As well it has two nice pools that overlook the beach. The property itself is okay, the view from the room makes up for anything that is not okay. But the hotel itself needs to get their act together and get all of their elevators working. There is only one of three (we were aware of functional) and it was not really a problem until it came time to check out... We waited over 30 mintues for one of us to get in w/ 1/2 or our luggage and my husband gave up and took the rest down 4 FLIGHTS of stairs. As did the three couples before us. This is unacceptable. Also the 'ramp' that is wheel chair assessable is very steep and would be dangerous on your own and needs a strong person to push someone or anything heavy up it! There is a cool hostel next door w/ good food... Natura something or other. Strongly recommend their breakfast. ##### Catamara R. Stayed 2 nights in Sep 2023 ### 8/10 Good #### Marissa D. Apr 19, 2021 Liked: Cleanliness, communication, location #### Hotel and not an apartment The stay was great once we got the correct room. There was a little mix up when we arrived with not getting the room we specifically chose through vrbo. But we quickly realized it was a hotel and not a condo/apartment.... The owner was quick to answer and 3rd room was the charm. Lol The room was very nice and view was amazing. We enjoyed our 3 weeks stay here and the food that was close by was all amazing! It had pretty much everything we needed. The beach was beautiful but they do allow daypass so most days we had to wait for a spot on the beach! The beach club/pool service was terrible. Slow and just not what we expected. The wings were delicious but 45 mins to get guacamole was not ideal!. Drinks were not good. But we chose to make drinks and snacks in our room and bring it down with us! Problem solved. Overall was good and we would go back to stay again as the room and location were amazing! ##### Marissa D. Stayed 21 nights in Mar 2021 ### 6/10 Okay #### kevin l. Apr 14, 2025 Liked: Cleanliness, check-in, communication, location Disliked: Listing accuracy #### Location Excellent - Property Tired & Needs TLC The view of the beach in both directions is superb, and the location is perfect for partying/clubbing - just 75m from the club centre. However, the property needs some work. Here is the list of items sent to the Host on Day Four of seven - One of the sliding doors on the shower is missing.The front door catch is very loose and, even when closed, it moves - this is because the front door is warped.Two buttons on the safe do not work.The variable ring on the hob only works on the smaller setting of the two.There are only two pans which are so big they cannot both fit on the hob.There is very little kitchen equipment.A kettle would be very useful (we boil water on the hob and it takes 20 minutes.There are only 6 clothes hangers in the wardrobe.The TV/IZZI box only allow one channel which cannot be changed.There is a nail sticking out under the headboard on the furthest bed.The fridge is very noisy when the thermostat cuts in/out and it makes quite a loud knock/bang.The pillows are exceptionally hard. I have asked the resort if so,e can be changed, but I was told they only provide one type.The hinge of one of the kitchen cupboard doors is hanging-off.Most of the furniture appears original from the 1990s, so feels a little outdated.Check-in is easy, but I have marked it down because the hotel had (they said) been told the wrong number of nights.On the whole, we had a very enjoyable stay, despite the above.The items were not acknowledged or remedied. ##### kevin l. Stayed 6 nights in Apr 2025 ### 4/10 Poor #### Sung Chun A. Aug 24, 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Great location, outdated furniture, need upgrade Great location - walk distance to Coco Bongo area Outdated furniture and room - 1st room had a serious problem in the shower room. The Shower door was not closed because the top bar that holds the doors were not fixed with screws and it might fall to the shower room. It might cause serious injury. We took a shower and the bathroom floor was flooded. Asked for repair, it took a couple of hours. We were not able to use the bathroom for a couple of hours. And, we need to get a new room. 2nd room - Upgraded to larger room - separate bed room and living room. Even though furnitures were outdated, the room was clean and beautiful. However, an airconditioner in a bed room was not working. Asked for repair, however, couldn't be fixed. need to get a new room. So, I moved twice in 3nights and 4 days stay. There were 2 elevators, and one of them was not working during my stays. The capacitiy of the elevator was 3 people, and caused to wait fr 10-15 minutes to use the elevator. Swimming Pools were great, very clean and well maintained. This hotel needs upgrade in many ways. ##### Sung Chun A. Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! Cancun The Urban Oasis & Beach Club](https://www.expedia.ca/Cancun-Hotels-Oh-Cancun-The-Urban-Oasis.h11517991.Hotel-Information)