Title: Casa Velero Puerto Morelos - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Casa Velero Puerto Morelos Apartment with free parking, steps from Puerto Morelos Town Square ![Front of property](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/3c4f4042.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/ae10f7a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![House | Private kitchen](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/685cee80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4bf711f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![House](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/0d4518cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Puerto Morelos Town Square and Puerto Morelos Beach, Casa Velero Puerto Morelos has plenty to offer. Stay connected with free in-room WiFi. VIP Access 8.0 Very good ## Popular amenities - Pool - Kitchen - Barbecue grill - Outdoor space - Parking included - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![House](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/0d4518cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House ### Highlights Air conditioning Kitchenette 2 bedrooms Blackout drapes/curtains Ceiling fan 2 bathrooms Private bathroom Cookware/dishes/utensils - 2 bedrooms - Sleeps 6 - 1 Double Bed, 1 Queen Bed and 1 Double Sofa Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/3c0ae128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (#3) ### Highlights Air conditioning Kitchenette Smart TV 2 bedrooms Blackout drapes/curtains Ceiling fan Private bathroom Cookware/dishes/utensils - 1 bedroom - Sleeps 4 - 2 Double Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/3c0ae128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (#2) ### Highlights Air conditioning Kitchenette Smart TV 2 bedrooms Blackout drapes/curtains Ceiling fan Private bathroom Cookware/dishes/utensils - 1 bedroom - Sleeps 4 - 2 Double Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/3c0ae128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (#1) ### Highlights Air conditioning Kitchenette Smart TV 2 bedrooms Blackout drapes/curtains Ceiling fan Private bathroom Cookware/dishes/utensils - 1 bedroom - Sleeps 4 - 2 Double Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#5) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#6) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#7) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#8) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#9) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#10) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#11) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/4fe9334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (#12) ### Highlights Air conditioning Kitchenette Smart TV Ceiling fan 2 bedrooms Blackout drapes/curtains Private bathroom Cookware/dishes/utensils - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Velero-By-Elevate-Rooms.h41526736.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Velero-By-Elevate-Rooms.h41526736.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.84850%2C-86.87505&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ONnogPXYEPR-YXHYMCaO_0m2Sp4=) Av. Rafael Melgar, SMZ 2, MZ 4, Lote 4, Puerto Morelos, QROO, 77580 #### What's nearby - Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km - Ojo de Agua Beach - 3 min walk - 0.3 km - Faro Inclinado - 3 min walk - 0.3 km - Puerto Morelos Town Square - 3 min walk - 0.3 km - Puerto Morelos Artists’ Cooperative - 3 min walk - 0.3 km #### Getting around - Cancun Intl. Airport (CUN) - 26 min drive #### Restaurants - ‪Punta Corcho - ‬2 min walk - ‪La Sirena Restaurant, Lounge and Sports Bar - ‬1 min walk - ‪Merkadito Del Mar - ‬1 min walk - ‪Pelícanos Restaurant & Marina - ‬3 min walk - ‪Pangea - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Casa Velero Puerto Morelos Apartment with free parking, steps from Puerto Morelos Town Square An outdoor pool, express check-in, and express check-out are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Each apartment features a kitchenette with a stovetop, along with a ceiling fan and a safe. Additional amenities include free WiFi, a shower, and an iron/ironing board. Limited housekeeping is available. Casa Velero Puerto Morelos offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Puerto Morelos apartment provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on weekdays only. Recreational amenities at the apartment include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/18000000/17120000/17119000/17118967/977bb509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Morelos Beach Front Hotel Puerto Morelos - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 818 reviews CA $124 CA $156 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=17118967&PinnedHotelID=17118967&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/12000000/11850000/11844500/11844469/d713e30a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Velas Condos Puerto Morelos - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 274 reviews CA $125 CA $183 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=11844469&PinnedHotelID=11844469&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/7000000/6310000/6302700/6302626/79d2ab1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arrecifes Suites Puerto Morelos - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 528 reviews CA $95 CA $121 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=6302626&PinnedHotelID=6302626&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/19000000/18610000/18604400/18604381/5d3ce3b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ojo de Agua Puerto Morelos - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,000 reviews CA $81 CA $104 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=18604381&PinnedHotelID=18604381&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917989/1c362367.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home with pool and close 7 minutes to the beach, Pet-Friendly Puerto Morelos - Pool - Kitchen - Washer - Pet-friendly 8.4 Very good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=41917989&PinnedHotelID=41917989&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/107000000/106670000/106668000/106667918/b3819048.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Areia Boutique Hotel - Puerto Morelos Puerto Morelos - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 103 reviews CA $131 CA $164 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=106667918&PinnedHotelID=106667918&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/116000000/115170000/115164800/115164796/2c8bdb63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Suite 1 Puerto Morelos - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=115164796&PinnedHotelID=115164796&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/7490000/7481100/7481051/5ca79cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corales Suites Puerto Morelos - Pool - Kids pool - Free WiFi - Air conditioning 8.6 Excellent 404 reviews CA $107 CA $135 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=7481051&PinnedHotelID=7481051&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/116000000/115170000/115167200/115167184/67ed509f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Suite 2 Puerto Morelos - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=115167184&PinnedHotelID=115167184&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, sun loungers, beach towels](https://images.trvl-media.com/lodging/33000000/33000000/32999400/32999379/7d40461d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AQUA GUESTHOUSE 4 ~ STEPS FROM THE BEACH ~ A+ INTERNET Puerto Morelos, - Pool - Kitchen - Washer - Dryer 10 Exceptional 12 reviews CA $116 CA $211 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=32999379&PinnedHotelID=32999379&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Sandy beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Family friendly - Children stay free (see details) ### Kitchenette - Cookware, dishware, and utensils - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Shower - Toilet paper - Towels provided ### Living spaces - Window screens ### Outdoor areas - Barbecue grill - Picnic area ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Smoking not allowed ### Services and conveniences - Blackout drapes - Housekeeping (weekdays only) - Iron/ironing board - Limited-hour front desk - Luggage storage - Safe ### Things to do - Fishing nearby - Hiking/biking trails nearby - Snorkeling nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 12 units - Access via exterior corridors ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 67.88 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 7:00 AM to 9:00 PM ### Property is also known as Casa Velero Casa Velero by Elevate Rooms Casa Velero Puerto Morelos Apartment Casa Velero Puerto Morelos Puerto Morelos Casa Velero Puerto Morelos Apartment Puerto Morelos ## Frequently asked questions ### Does Casa Velero Puerto Morelos have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM. ### How much does it cost to stay at Casa Velero Puerto Morelos? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Casa Velero Puerto Morelos on Nov 24, 2025 start from CA $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Casa-Velero-By-Elevate-Rooms.h41526736.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Casa Velero Puerto Morelos pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Casa Velero Puerto Morelos? > Check-in start time: 3:00 PM; Check-in end time: noon. ### What time is check-out at Casa Velero Puerto Morelos? > Check-out is at noon. ### Where is Casa Velero Puerto Morelos located? > Situated near the beach, this apartment building is steps from Arrecife de Puerto Morelos National Park and Puerto Morelos Town Square. Ojo de Agua Beach and Faro Inclinado are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Velero Puerto Morelos Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Amenities ### 4.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 19 8 - Good 9 6 - Okay 7 4 - Poor 0 2 - Terrible 4 ### 10/10 Excellent #### Kris Apr 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The price was great for the location, having a kitchenette and a rooftop patio. I'll definitely stay here again! ##### Kris Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Belinda Oct 27, 2025 Disliked: Cleanliness This is a mixed review. The things I liked were - Close to the pier, beach & square & very walkable distance to cafes & restaurants. The things that I’m indifferent about but are still good to know - This is an older building with basic accommodation. It’s like a hostel style accommodation in the sense that there are no amenities apart from hand soap & toilet paper & there are no daily room services, which is totally fine. All rooms are private though with a private bathroom & kitchenette with refrigerator. I stayed 6 nights & I would have expected a change of the bins & towels around night 3, but I also didn’t ask for them to be changed so not entirely the fault of the hosts. Things that could be improved - Cleanliness - The floors had clearly not been cleaned well, if at all, as there was grit on the floor as well as hair that was definitely not from me (I have extremely short hair & there were many long hairs on the floor & in the bathroom drain). The kitchenette could use a good wipe over (cupboard doors & microwave) & there was no dishwashing liquid or to wash up or kitchen towel to dry up. The shower curtain could definitely do with replacing as it had mould stains on it & while the bed was comfy enough, the sheets were pretty thin & there was no mattress protection under the sheet. All of these things are an easy fix with a little more effort. I don’t mind that a place is older or basic, as long as it’s clean. ##### Belinda Stayed 6 nights in Oct 2025 ### 8/10 Good #### NANCY Mar 2, 2023 Liked: Cleanliness, room comfort, communication #### Great place Very convenient to the beach and in the middle of town. the hotel has great deck decks with hammocks and a pool. The town was more expensive than we expected, but it is mostly a tourist town so that's to be expected. We'll definitely come back if we can. ##### NANCY Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Alejandro Sep 18, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice for the rate o paid. 1 block from the beach ##### Alejandro Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Kathleen Nov 30, 2023 Liked: Cleanliness, room comfort, communication #### Just fine! Very pleasant. Hosts were lovely and attentive. I will return ##### Kathleen Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Annette Feb 21, 2024 Great location. Our room (#11) was smaller than it appeared in photos. Kitchenette very small and nothing provided except dish detergent. Hammocks were excellent addition but building could use some love. Not good value for money, we left early and found nicer cheaper places on the beach side. ##### Annette Stayed 17 nights in Feb 2024 ### 6/10 Okay #### Charles Nov 18, 2023 Disliked: Cleanliness The location couldn't really be better, as it was 2 minutes to the beach, restos and amenities. The two woman who were "managing" the place were very pleasant and helpful. The furnishings are comfortable and the beds adequate. However, the whole unit needs a good cleaning, dusting and maybe a little paint. As well, it would be a good idea to invest in some new pots, pans and utentsils. Considering the price, I'd say we got a good deal. ##### Charles Stayed 1 night in Nov 2023 ### 8/10 Good #### Marie Mar 22, 2020 Liked: Cleanliness, amenities We loved the manager, Patricia. She is wonderful and very eager to be helpful. We enjoyed the proximity to the beach, restaurants and town square. The turtles were fun to watch. The one thing that was a nuisance was the need for a key to get in and to get out. There could have been a better locking system. Unfortunately the construction next door was very loud all day long! We hope that is finished when we return! ##### Marie Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Stanton D Dec 26, 2022 Disliked: Cleanliness Great location. Close to everything. Very basic accommodation. Kitchen is hardly worth it and was not clean. No hot water except in the shower. No toiletries just hand soap. Bed was broken we fixed ourselves. Posted rate was not what was charged. Costs 200 nightNsoap for dishes ehich were not clean.. ##### Stanton D Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Myriam Mar 7, 2025 Disliked: Amenities, property conditions & facilities, communication Not sure how Expedia can advertise a property like this one! It’s outdated and dirty; there is not value for money. There is no registration of guests, no cleaning of rooms and I had to chase the only employee for clean towels. I expect Expedia will reimburse me for the nights I had to stay at a different hotel. Very disappointed! ##### Myriam Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Violeta Adlai Aug 8, 2024 Disliked: Amenities, property conditions & facilities, communication Cama muy incomoda, mucho calor en la habitacion, tuvimos incomodo descanso ##### Violeta Adlai Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Karla Jan 30, 2024 Liked: Cleanliness, communication Todo bien ##### Karla Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Vick Apr 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Todo excelente ##### Vick Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Patricia Aug 28, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente lugar , ubicación y servicio ##### Patricia Stayed 1 night in Aug 2022 ### 8/10 Good #### Barbara Apr 10, 2022 Liked: Amenities, property conditions & facilities Casa Velero is a friendly and cheerful atmosphere. Lucy and her crew are the best. All requests were dealt with immediately. ##### Barbara Stayed 21 nights in Mar 2022 ### 6/10 Okay #### Liam Mar 6, 2022 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Hotel is close to beach and town square. Easy to walk. Staff are friendly. Room has kitchen and full size fridge. Place is in bad condition and needs renovations. Next to nightclub so its very loud at night. Beds were rock hard and small. Seemed like there were extra fees and taxes. ##### Liam Stayed 2 nights in Mar 2022 ### 8/10 Good #### Brenda Feb 26, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Communication Loved the all new, modern room. The property gives opportunity to meet other travelers and they were all kind and helpful. When they ask what time you are arriving it’s because no one is there at times. We were unable to checkin or out and the guests watched our things while we went to an appointment returning hours later to find a lady that gave us a key to the room. No one was at the location when we left at ckout time. I was charged more than the quoted amount by Orbitz of 7.00 but no one to ask! The place is nice and would stay again but converse before arrival!!! ##### Brenda Stayed 1 night in Feb 2022 ### 8/10 Good #### Candee Feb 24, 2022 Liked: Cleanliness, property conditions & facilities, communication An authentic Mexican stay. Most everything you need and in a great location close to town. The music from the neighboring bar was done around 10/11 each night and didn’t bother us. Lucy was amazing but does not speak english. Other residents smoked and if wafted into our room which wasn’t pleasant. We would stay here again. ##### Candee Stayed 7 nights in Feb 2022 ### 10/10 Excellent #### Alexandra Feb 17, 2022 Liked: Cleanliness, property conditions & facilities, communication Calm, quiet, and good energy. Lucy doesnt speak english but she is able to help with anything. I liked being here. ##### Alexandra Stayed 3 nights in Feb 2022 ### 2/10 Terrible #### vicky Feb 7, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication The property was one block from the beach The cleaning lady was a great woman and very helpful There were bugs in the room. Lot and lots of ants everywhere The pool was the size of a hot tub Run down place and when using the visa machine billed me over a $100 to use it I would never stay here Big mistake that I did ##### vicky Stayed 7 nights in Jan 2022 ### 6/10 Okay #### Julie Jan 5, 2022 Liked: Cleanliness, communication Disliked: Room comfort #### Nice place! Very friendly and accommodating staff and the room was clean. The bed was not comfortable and there was quite a bit of noise at night which stopped about midnight. The location is excellent. ##### Julie Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Clan Jan 1, 2022 Liked: Amenities, property conditions & facilities, communication The Casa is a wonderful old style Mexican hotel, nice clean rooms, a great deck with small pool for all to use and hang out in the afternoon or evening. Close to all stores, beach restaurants etc. What really makes Casa Valero a great place to stay is the manager/host Debra. If the owners are smart, they will give her a huge raise to make sure she stays for a long time. Loved our 2 weeks. ##### Clan Stayed 12 nights in Dec 2021 ### 8/10 Good #### Kinzo H. Nov 9, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Deborah was great! She personally greeted me and my fiance with a beer and home-made flavored water. Thanks so much for a wonderful experience! ##### Kinzo H. Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Karla Sep 4, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Recomendado ,excelente trato ,las instalaciones muy cómodas ##### Karla Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller Aug 14, 2021 Liked: Amenities, communication El estacionamiento es demasiado chico, apenas para 4 carros. Sin embargo, hay mucha disponibilidad en la calle aunque durante el día está bastante ocupado por los negocios de la zona. ##### Verified traveller Stayed 4 nights in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information) > > [Catalonia Yucatan Beach - All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Yucatan-Beach-All-Inclusive.h9627292.Hotel-Information) > > [Iberostar Waves Paraíso Beach - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.ca/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information)