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Casa Tortugas Boutique Suites

Photo gallery for Casa Tortugas Boutique Suites

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed, Lagoon View | View from room

Overview of Casa Tortugas Boutique Suites

Casa Tortugas Boutique Suites

3.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry
Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationTortuga Beach2 min walk
  • Popular LocationLangosta Beach16 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Room options

About this area

Cancun

Casa Tortugas Boutique Suites is located in Zona Hotelera, a neighborhood in Cancun, and is on the Strip and near the beach. Tequila Museum and Xbalamqué Theater are cultural highlights, and some of the area's landmarks include San Miguelito and El Rey Ruins. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting.

What's nearby

  • Tortuga Beach - 2 min walk
  • Langosta Beach - 16 min walk
  • Cancun Golf Club at Pok Ta Pok - 16 min walk
  • Plaza Caracol Mall - 3 min drive
  • Chac Mool Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Dolcemente Pompei - 15 min walk
  • Marinero's - 3 min drive
  • Mextreme - 3 min drive
  • Cocos and Grill - 3 min drive
  • La Trattoria - 4 min drive

About this property

Casa Tortugas Boutique Suites

3.5-star hotel located in Zona Hotelera
At Casa Tortugas Boutique Suites, you can look forward to a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Multilingual staff, tour/ticket assistance, and a front desk safe
  • Concierge services, outdoor furniture, and coffee/tea in the lobby
Room features
All 28 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Children's books
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Streaming services
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 02284881

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun

Frequently asked questions

Does Casa Tortugas Boutique Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Casa Tortugas Boutique Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Tortugas Boutique Suites?

Self parking is free at this property.

What time is check-in at Casa Tortugas Boutique Suites?

Check-in is from 3:00 PM - 10:00 PM. Late check-in is available from 10:00 PM– 6:00 AM for a fee of USD 29.

What time is check-out at Casa Tortugas Boutique Suites?

Check-out is at 11:00 AM.

Where is Casa Tortugas Boutique Suites located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Tortuga Beach, Langosta Beach, and Cancun Golf Club at Pok Ta Pok. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Plaza Caracol Mall are also within 2 mi (3 km).

Can I cancel my reservation for free at Casa Tortugas Boutique Suites and receive a full refund?

Yes, Casa Tortugas Boutique Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Tortugas Boutique Suites cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 53 reviews" "
" "10 - Excellent 85%
Rating 8 - Good. 5 out of 53 reviews" "
" "8 - Good 9%
Rating 6 - Okay. 0 out of 53 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 1 out of 53 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 53 reviews" "
" "2 - Terrible 4%

9.7/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were very happy with our stay. Christina, Alex and their son, Alex were perfect hosts. Danial, at the front desk, was very knowledgeable of the area and was very helpful. We celebrated New Year's Eve at the roof top bar and couldn't have picked a more perfect location to view the fireworks. The grounds were beautiful and the pool was the perfect spot to just relax and let the world go by. We definitely plan on coming back for our next visit to Cancun.

10/10 Excellent

Pratik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wonder that this property has such high ratings. We were traveling with a 4 year old and loved the space that we had in the room. The room (suite) was lagoon facing with one bedroom and a separate living room that overlooked the swimming pool and the lagoon. The staff was incredibly friendly. As soon as we landed, I was added to a whatsapp group to communicate with the hotel staff and get answers to any questions I had. This was also the means of communication for any requests such as water, towels, etc. The entire facility is very well maintained. A visit to the roof top bar is a must do. The view of the sunset and the drinks are equally amazing. There is an Oxxo Convenience store right across the street that has a lot of useful things. We got eggs and bread which meant we were taken care of in terms of breakfast. It also has a reasonable alcohol selection, so partying at night, while maintaining loudness levels, was also taken care of. A few things to note - This is a family run hotel so it does not have a commercial feel to it. The commercial hotels tend to have lotion and paper napkins, which were missing here. This is definitely not a deal breaker but something worth noting. We loved our stay at Casa Tortugas. Like the name says, it is definitely a hidden gem. Thank you to Alex, Cristina and Daniel for making our stay so memorable.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place if you want a more private alternative to the loud resorts. Charming atmosphere and still close to many attractions. We were upgraded to a larger room due to a toilet issue. Will likely return on our next trip.
Stayed 3 nights in Sep 2022

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room
Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

2/10 Terrible

Ekaterina

Disliked: Staff & service, amenities, property conditions & facilities
If you don’t pay for sea view be ready to get room without sunlight and windows. No feedback. Electric stove didn’t work. Terrible experience I checked out in a day earlier and lost my money because I was so upset
Stayed 2 nights in Aug 2022

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente hotel con las mejores amenidades, atenciones y vista.
Stayed 2 nights in Aug 2022

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. The room was large and well designed, and the bed one of the most comfortable I've ever slept in. The staff is friendly and helpful, and you can tell they truly want their guests to be safe and comfortable. The property itself is beautiful, and the pool overlooking the lagoon is a nice way to spend your time. My only tiny complaint would be that the location is a bit in between everything, but that was easily solved with the public bus system, and the ferry to Isla Mujeres is conveniently across the street. If they could add food and beverage options, or like a breakfast service for example, the hotel would be perfect.
Stayed 3 nights in Aug 2022

10/10 Excellent

Faith

Stayed 2 nights in Aug 2022