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Casa Cielo Cancun

3.0 star property
Comfortable guesthouse, walk to Plaza Las Americas

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Casa Cielo Cancun

Interior
Interior
Room, 1 King Bed, Pool Access
Room, 1 King Bed, Pool Access | Bathroom
Individually decorated, individually furnished, blackout drapes
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is CA $71
CA $92 total
includes taxes & fees
21 May - 22 May

Check out the area

Map
Calle Cielo, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas9 min walk
  • Popular LocationPlaza 282 min drive
  • Popular LocationPuerto Cancun Marina Town Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
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Room options

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

10/10 Exceptional

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Individually decorated, individually furnished, blackout drapes

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

10/10 Exceptional

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Individually decorated, individually furnished, blackout drapes

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

10/10 Exceptional

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Queen Bed with Sofa bed, Pool View

Individually decorated, individually furnished, blackout drapes

Junior Room, 1 Queen Bed with Sofa bed, Pool View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

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Pet-friendly
Free WiFi
Air conditioning
24/7 front desk
4.8 out of 10, (105)
The price is CA $27
CA $40 total
includes taxes & fees
May 24 - May 25
Hotel Chi Ibal Hu Cancun

About the area

Cancun

Casa Cielo Cancun is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Plaza 28. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby.
Visit our Cancun travel guideOpens in a new window
View more Guest houses in CancunOpens in a new window

What's nearby

  • Plaza Las Americas - 9 min walk
  • Las Palapas Park - 17 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Turtle Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • La Casa de los Abuelos - 4 min walk
  • Los Tarascos - 8 min walk
  • Mr. Pampas Cancún - 4 min walk
  • La Playita Seafood & Mojitos Bar - 5 min walk
  • Restaurante las Delicias - 3 min walk

About this property

Casa Cielo Cancun

Guesthouse located in Downtown Cancun
Near Plaza Las Americas and Plaza 28, Casa Cielo Cancun provides a terrace, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and coworking spaces
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms are individually furnished, and have comforts such as private pools and air conditioning, in addition to thoughtful touches like free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, separate dining areas, and communal kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Beach shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private in-room pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • Private pool

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Griddle
  • Microwave
  • Refrigerator
  • Separate dining area
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 32 per room (one-way)
  • Airport shuttle fee per child: USD 32 (one-way)
  • Late check-out fee: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Cielo Cancun Guesthouse
Casa Cielo Cancun Cancun
Casa Cielo Cancun Guesthouse
Casa Cielo Cancun Guesthouse Cancun

Frequently asked questions

Does Casa Cielo Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Casa Cielo Cancun?

As of May 20, 2024, prices found for a 1-night stay for 2 adults at Casa Cielo Cancun on May 21, 2024 start from CA $70.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Cielo Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Cielo Cancun?

There is free parking nearby.

What time is check-in at Casa Cielo Cancun?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Casa Cielo Cancun?

Check-out is at noon. Late check-out is available for USD 15.

Does Casa Cielo Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of USD 32 per room applies.

Where is Casa Cielo Cancun located?

Located in Downtown Cancun, this guesthouse is within 1 mi (2 km) of Plaza Las Americas and Plaza 28. Ultramar Ferry Puerto Juárez is 2.8 mi (4.4 km) away.

Casa Cielo Cancun Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joaquin

I made a reservation a month ahead of my arrival at Casa Cielo through Expedia. When I arrived, there was no one to help at the front desk. I contacted the number provided with the property and no one answered my phone call. I then sent them a message through Whatsapp to the same number provided on Expedia. The person on the other end of the message answered and stated they no longer work through Expedia. They just told me to contact Expedia to get a refund. The administration was not helpful during the situation. This happened on 11/27/23. If you are going to book with Casa Cielo I recommend calling and confirming ahead of time or avoid them through Expedia.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
I was there march 1st to 8th. It is literally the first rental that looks exactly like the pictures. Street view is outdated, the property outside has been updated and looks great. Only problem was ,no refrigerator in the room.
Stayed 7 nights in Mar 2023

6/10 Okay

Danilo

Stayed 4 nights in Jan 2023

10/10 Excellent

Abhinava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
I've been here a couple of times and it has been a good experience and I will recommend this hotel to my friends and family.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owner, nice rooms, we had 3 rooms, close to everything!
Stayed 4 nights in Jul 2019

4/10 Poor

Josefa, Netherlands

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Since I traveled by myself I switched to another place.
Stayed 3 nights in May 2019

4/10 Poor

Anonymous, Mexico

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Despite pleasant, clean and modern-style facilities
Stayed 3 nights in May 2019

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent but it would have been more comfortable with a/c in the tv room. I would return again
Stayed 3 nights in Apr 2019