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Caracol Vacation Club by Go Travel Club

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On the beach, white sand, 2 beach bars
On the beach, white sand, 2 beach bars
3 outdoor pools

Overview of Caracol Vacation Club by Go Travel Club

Caracol Vacation Club by Go Travel Club

4 out of 5

3.7/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Free airport shuttle
  • Air conditioning
Blvd. Kukulcan Km 16.5 BIS Hotel Zone, Cancun, QROO, 77500

Explore the area

  • Popular LocationMaya Cancun Museum1 min walk
  • Popular LocationAquaworld14 min walk
  • Popular LocationDelfines Beach17 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Choose dates to view prices

About this area


Located on the beach, Caracol Vacation Club by Go Travel Club is in Zona Hotelera, a neighborhood in Cancun. Aquaworld and Cancun Interactive Aquarium are local attractions and those in the mood for shopping can visit Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

What's nearby

  • Maya Cancun Museum - 1 min walk
  • Aquaworld - 14 min walk
  • Delfines Beach - 17 min walk
  • Ballenas Beach - 17 min walk
  • El Rey Ruins - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive


  • Captain's Cove — 2 min walk
  • El Conquistador — 14 min walk
  • Tempo By Martin Berasategui — 18 min walk
  • Mikado — 20 min walk
  • Cenacolo — 3 min drive

About this property

Caracol Vacation Club by Go Travel Club

All-inclusive Cancun hotel in Zona Hotelera with 5 restaurants
5 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, 2 beach bars, 5 bars/lounges, and a health club are onsite. All 143 individually decorated rooms feature 24-hour room service and balconies or patios. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include free minibar items and coffee makers.
Caracol Vacation Club by Go Travel Club offers 143 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a health club.
Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities


  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour pick-up airport shuttle

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 2 beach bars and 5 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Health club

Family friendly

  • 3 outdoor pools
  • Free cribs/infant beds
  • Snack bar/deli


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms - 4


  • Beachfront location


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Treatment room


  • Romance packages available
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding


  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio


  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 25


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Caracol Bay Cancun
Caracol Vacation By Go Travel
Caracol Bay Cancun All Inclusive
Caracol Bay Cancun All Inclusive By YPJ
Caracol Vacation Club by Go Travel Club Hotel
Caracol Vacation Club by Go Travel Club Cancun
Caracol Vacation Club by Go Travel Club Hotel Cancun

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 5 out of 11 reviews
5 - Excellent 45%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 1 out of 11 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 11 reviews
2 - Poor 18%
Rating 1 - Terrible. 1 out of 11 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Our room was the farthest away from elevator and was supposed to ocean side and was given a parking lot view. The hotel was a ghost town but was told they were full. Food was terrible at best, no variety at all. Wife got food poisoning at the buffet on day 2. Had presentation meeting following morning and they wouldn't let us reschedule for later even though wife was up vomiting all night and still feeling like crap. Not a good way to sell your property. Was fully turned off at this point. We had stayed here in the past and enjoyed ourselves but resort has went downhill drastically since. Not a hotel i would come back too.
Stayed 4 nights in Dec 2020

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service
Either Expidia or the vacation club ruined it for me
Stayed 5 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff was really friendly it was a great trip can’t wait to go back again!!!
Stayed 5 nights in Nov 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food is Bad, it was always cold You lie to me, sent me to the Omni Hotel and on the reservation offered another, i had a guest and paid for a Brazilian meal 50 bucks and they gave me a burnt chicken leg and 2 pieces of meat for 3 people and they said there was no more food, the hotel has nothing to have fun with and few places to eat, and they misunderstood Mexican tourism.
Stayed 5 nights in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice designed hotel, staff is very friendly and helpful, food selection is good and since I went in October 31 they made a nice event
Stayed 3 nights in Oct 2020