Title: Cancun International Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cancun International Suites Hotel with a restaurant, near Plaza Las Americas ![Master Suite 1 king bed](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/68904dd6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/7c331522.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/26705d5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/6b8c7a73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/d7ef2f80.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cancun International Suites is in Downtown Cancun's lively area. Guests enjoy rooftop terrace views and coffee at the café when taking a break from sightseeing. The hotel offers practical amenities like laundry facilities and staff assistance with tour bookings. 8.6 Excellent ## Popular amenities - - Parking available - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12614004&PinnedHotelID=12614004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Junior Suite 2 double beds](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/16175393.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 2 double beds 8.0 Very good 3 reviews ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Minibar Free bottled water Digital channels Laptop-compatible safe - 129 sq ft - Sleeps 4 - 2 Queen Beds ![Master Suite 1 king bed](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/a30baa21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 1 king bed 8.8 Excellent 5 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Smart TV Separate bedroom Private bathroom Coffee/tea maker - 194 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ![Superior Suite](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/d5f82134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 8.0 Very good 5 reviews ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Free bottled water Digital channels Laptop-compatible safe Daily housekeeping - 108 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/29253904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Free bottled water Digital channels Laptop-compatible safe Daily housekeeping - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12620000/12614100/12614004/29253904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Free bottled water Digital channels Laptop-compatible safe Daily housekeeping - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,292 reviews CA $135 CA $170 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b3848d96-7df8-4315-a68e-fddd16412b05&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11870000/11868500/11868477/eaf0fd3d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,316 reviews CA $459 CA $459 total includes taxes & fees Oct 6 - 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On private beach - Pool - Spa - Pet-friendly 8.8 Excellent 379 reviews CA $224 CA $300 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Cancun-Hotels-SLS-Cancun.h57832898.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b3848d96-7df8-4315-a68e-fddd16412b05&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-International-Suites.h12614004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-International-Suites.h12614004.Hotel-Information) ## About the area Located in Downtown Cancun, a neighborhood in Cancun, Cancun International Suites is near the airport. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16072%2C-86.82815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rZTeTZvtvcAPSM3268BEgrEAktA=) Calle Gladiolas MZ-16 Lt-11 SMz-22, Cancun, QROO, 77500 ### What's nearby - Las Palapas Park - 1 min walk - 0.0 km - Benito Juarez Municipal Building - 5 min walk - 0.4 km - Plaza 28 - 8 min walk - 0.7 km - Plaza Las Americas - 2 min drive - 1.8 km - Puerto Cancun Marina Town Center - 4 min drive - 2.8 km ### Getting around - Cancun Intl. Airport (CUN) - 26 min drive ### Restaurants - ‪Hunter Bar - ‬3 min walk - ‪Los Pescaditos - ‬5 min walk - ‪Cheester - ‬1 min walk - ‪Crustáceo Cascarudo - ‬3 min walk - ‪Quesadillas Tierra del Sol - ‬4 min walk ## About this property ### Cancun International Suites Hotel near Langosta Beach Consider a stay at Cancun International Suites and take advantage of a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and a restaurant. Other perks at this hotel include: - Continental breakfast (surcharge), self parking (surcharge), and airport drop-off service (surcharge) - A front-desk safe, luggage storage, and tour/ticket assistance - A 24-hour front desk, concierge services, and newspapers in the lobby Room features All guestrooms at Cancun International Suites offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and tubs or showers - 33-inch Smart TVs with digital channels ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/w3000h1991x0y9-4c4f95a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 61 reviews CA $76 CA $99 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8850000/8844800/8844773/0c34a020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand City Hotel Cancun - Near Market 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 403 reviews CA $64 CA $83 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8844773&PinnedHotelID=8844773&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Regional cuisine](https://images.trvl-media.com/lodging/5000000/4300000/4297800/4297727/cad3a8c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Cancun Centro Downtown Cancun - 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Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/74000000/73030000/73027900/73027877/f22bfff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Express Downtown Cancun - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 393 reviews CA $84 CA $108 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=73027877&PinnedHotelID=73027877&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) - Self parking on site (surcharge) - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - Continental breakfast available for a fee: MXN 8 per person - A coffee shop/cafe - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Built in 2006 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 33-inch smart TV with digital channels ### Food and drink - Free bottled water ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from October 11 2024 to December 31 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 8 per person - Airport shuttle fee: MXN 600 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Cancun International Suites Cancun Suites Cancun Cancun International Suites Hotel Cancun International Suites Cancun Cancun International Suites Hotel Cancun ## Frequently asked questions ### Is Cancun International Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cancun International Suites? > Self parking is available for a fee. Limited spots are available. ### What time is check-in at Cancun International Suites? > Check-in start time: 3 PM; Check-in end time: 7:00 AM. ### What time is check-out at Cancun International Suites? > Check-out is at noon. ### Does Cancun International Suites provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 600 per vehicle applies. ### Where is Cancun International Suites located? > Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cancun International Suites Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 184 8 - Good 95 6 - Okay 32 4 - Poor 13 2 - Terrible 11 ### 8/10 Good #### Paul Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación es excelente ##### Paul Stayed 1 night in Jun 2024 ### 8/10 Good #### Samantha Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the location. ##### Samantha Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Bevely Fawn Mar 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love to stay here when we come to Cancun! The rooms are nice and local food and shopping is within walking distance. ##### Bevely Fawn Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Brenda Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito y adecuado a las fotos, el personal muy amable, instalaciones limpias y en buen estado, todo excelente ##### Brenda Stayed 1 night in Jul 2024 ### 8/10 Good #### Aloyz Aug 4, 2024 Liked: Amenities Esta bien para lo que es, pasar una noche y seguir, la ubicación excelente. ##### Aloyz Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Karla Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel cumple con lo que ofrece, esta muy bien ubicado, en el centro de Cancun, tiene cerca avenidas para tomar el camión a la zona hotelera ##### Karla Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Lleyana Feb 17, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This was great. Nice clean well located hotel for a great price. Would stay here again. ##### Lleyana Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Marina Haydee Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities There are many bars around the hotel and at night the volume of the music is very loud, I couldn't sleep because of the loud music. ##### Marina Haydee Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### JOSE DIOGENES Jul 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Buena ##### JOSE DIOGENES Stayed 1 night in Jul 2024 ### 8/10 Good #### Cheryl Dec 18, 2022 Liked: Cleanliness, property conditions & facilities, communication Comfortable, clean room with pleasant staff and a great breakfast at hotel restaurant. The only downside was a lot of noise from the nearby park on the night we were there. ##### Cheryl ### 8/10 Good #### Elena Jun 14, 2024 Liked: Cleanliness, staff & service Me hubiera gustado que estuviera en servicio la alberca ##### Elena Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Scott Nov 15, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication If, like myself, you worry about selecting a hotel on Expedia in an area you don't know, you don't have to worry about this place. A lovely clean and very welcoming service. We ate here each night and enjoyed the simple but tasty menu. We felt safe and looked after. ##### Scott Stayed 3 nights in Nov 2022 ### 8/10 Good #### Karl Oct 16, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The pool was good and the air conditioner was good. ##### Karl Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Jonathan Jul 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities Pasable ##### Jonathan Stayed 1 night in Jul 2024 ### 4/10 Poor #### Federica Aug 31, 2024 Disliked: Amenities, property conditions & facilities I booked a Room for 3 people but there were only one bed ##### Federica Stayed 1 night in Aug 2024 ### 10/10 Excellent #### PAUL Sep 24, 2022 Liked: Cleanliness, room comfort, communication #### Will be back! Loved the location Front desk was friendly and helpful. Great area next to local park with LOTS of food vendors, restaurants, entertainment, and great for kids. Walking distance to the bus station, the wonderful Mercado, and has a convenience store next door. Very clean hotel, feels new. If you want a local experience and walkable access to everything, I would highly recommend this hotel ##### PAUL Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Yann Nov 10, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The amenity is beautiful. The room spacious. But the area around is very noisy and music still on at 12 am… ##### Yann Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Ruben Aug 6, 2024 Disliked: Staff & service, property conditions & facilities Pues lo que ofrecen como el desayuno no lo cumplen. Te lo quieren cobrar doble. Y lo peor no cumple las obligaciones fiscales al no otorgar factura. Estuve insistiéndoles una semana y nunca la enviaron. Cuidado con este hotel a los que requieren factura de hospedaje. ##### Ruben Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Valentin Aug 15, 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication No hot water, and they didn’t manage to fix it in 2 days. Receptionist told us we would only have to let the water running for 15 minutes to get hot water (how eco friendly it is), but it wasn’t working eitheir way. I highly advise not to stay in this hotel. ##### Valentin ### 6/10 Okay #### Sergio Dec 9, 2023 Disliked: Room comfort #### No dan factura reservando por Hoteles.com No dan factura y Hoteles.com tampoco. En mi caso quedan descartados todos los hoteles de la plataforma hoteles.com en México que no me den factura no los hoteles no hoteles.com ##### Sergio Stayed 1 night in Dec 2023 ### 4/10 Poor #### Verified traveller Aug 9, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort First room that was given to me was under construction, literally with plaster and tools on the ground. Second room given to me had accumulated water by the window, possibly due to earlier rain. Room had a musty odor. Towels were not clean. Hair and stains found in the bed sheets. On my last day, the shower head would not turn off. They tried to move me to a 3rd room in 2 days, but I was leaving the next morning so the shower head did not bother me. Location is great and the AC worked. Its a cheap stay so you can't expect much. But it should be at least clean with well functioning basics. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Gisela Nov 26, 2022 Liked: Cleanliness Disliked: Amenities Good location near park with lots of local activities. No hot water or water pressure. Had to wash my hair in the sink which was very tiny. Vanity with counter would be nice to put your things. They offered airport pickup which I asked for by email. Didn't get because we didn't pay in advance. 3 days after checkout I got an answer to my email about airport pickup. Sparse room, quite pricy for what you get. ##### Gisela Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Helen Jan 5, 2024 Disliked: Property conditions & facilities the location is good. We checked in on 12/29, the next door restaurant had a party, the noise was very loud. we could not steep. The noise finally stopped at 4 am on 12/30. We did not sleep the whole night. I asked the property front desk if there is anything they can do about this ? The front desk said the noise came from next door, there is nothing they can do for me. The front desk suggested I contact the manger to follow up. I was very disappointed about this. I sent email to the hotel manger , no response. ##### Helen Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Lila Jul 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Une catastrophe ! J’ai réservé une Master suite 1 king bed pour 4 personnes incluant 1 très grand lit et 1 canapé lit (grand) coin salle à manger séparé coin salon séparé cafetière ou bouilloire à mon arrivé l’hôte nous a donné une chambre classique (un lit qui n’était pas king bed) avec un sofa pour couchage 1 personne et à refusé de nous donner la chambre réservée nous avions que 2 serviettes de bains pour 4 personnes. Il a aussi refusé le petit déjeuner alors que ma réservation le prévoyait. Je suis scandalisé par son attitude malhonnête. Nous venions de faire 10 heures de vol donc très fatigué et il n’a eu aucune considération pour nous. Je ne comprends pas que vous puissiez proposer des hôtels avec des hôtes aussi malhonnêtes. Je souhaite obtenir un remboursement pour la chambre que j’ai payé et que je n’ai pas eu. Dans l’attente de votre retour Me Fergui ##### Lila Stayed 1 night in Jul 2024 ### 6/10 Okay #### Autumn Jan 23, 2023 Liked: Cleanliness, communication Disliked: Room comfort #### I love a street fair just not at 3am This was our last night in Mexico and we wanted to stay in the central part of Cancun to continue with a more authentic experience. I chose this place based on the reviews, proximity to dining and to the airport for our 8am flight. There was some mention in the reviews of the Park located adjacent to the hotel having a street fair with music that went somewhat late. That was alluring to me & not at all a turn off because 1) sounds fun and 2) we are night owls but I will say more about this later. When we arrived the streets around the hotel were packed and there were people directing traffic. The park was hoppin with music & people everywhere...I was excited for a last night of fun but also worried we may have to park far from our hotel. Fortunately when we pulled up, the hotel had put cones out front to keep people from parking there. We pulled right up & were able to park there the remainder of the night. The area around the hotel was well lit and my car could be seen from the clerks desk so I felt comfortable leaving it there. Check in was quick & easy. The attendant was friendly however did not speak much English so if you do not speak Spanish communication might be challenging. The room was clean & had all the basic necessities. Our patio doors opened to a nice shared courtyard. Now back to the street fair. In addition to the bed being extremely firm & pillows being extremely flat, the music from the fair seemed to get louder around midnight and went until almost 4am. ##### Autumn Stayed 1 night in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - 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