[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # CANCUN SUITES APARTMENTS - HOTEL ZONE Family-friendly condo with a full-service spa connected to the convention center in Cancun ![Garden](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/3be34e77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite con Balcon 8 | Street view](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/cd41ae8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite con Balcon 8 | Private kitchen](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/36342922.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Apartment](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/5413f7b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Duplex | Living area](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/525d58a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Cancun Convention Center and Forum Beach are located near CANCUN SUITES APARTMENTS - HOTEL ZONE, which provides an adjacent golf course, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Guests can connect to free in-room WiFi. 8.2 Very good ## Popular amenities - Kitchen - Spa - Breakfast available - 24/7 front desk - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Studio Apartment Ground Floor](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/86956ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment Ground Floor ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Down duvet Blackout drapes/curtains Portable fan - Sleeps 2 - 1 Double Bed ![Studio Apartment](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/936c8a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Down duvet Blackout drapes/curtains Portable fan - Sleeps 4 - 2 Double Beds ![Suite con Balcon 8 | Living room](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/3418a575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite con Balcon 8 ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains 2 bedrooms - 667 sq ft - 2 bedrooms - Partial ocean view - Sleeps 4 - 2 Double Beds ![Duplex](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/e40027f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Down duvet Blackout drapes/curtains Portable fan - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Suite con Balcon 28](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/075e1021.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite con Balcon 28 ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Down duvet Blackout drapes/curtains - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ![Family Duplex](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/7f1d4cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex 8.0 Very good 1 review ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,301 reviews CA $135 CA $170 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6243859d-35df-4632-94a0-645d4234fc60&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57180000/57171900/57171807/e9d49445_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,003 reviews CA $500 CA $610 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6243859d-35df-4632-94a0-645d4234fc60&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-CANCUN-SUITES-APARTMENTS-HOTEL-ZONE.h88827754.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-CANCUN-SUITES-APARTMENTS-HOTEL-ZONE.h88827754.Hotel-Information) ## About the area Located near the beach, CANCUN SUITES APARTMENTS - HOTEL ZONE is in Zona Hotelera neighborhood and is connected to the convention center. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Traveling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with cycling. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) [View more Condo rentals in Cancun](https://www.expedia.ca/Cancun-Condos.d179995-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13774%2C-86.75065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6AFCdHJQmuE095pDugUhIRjaCqY=) Km 8.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - Cancun Convention Center - 6 min walk - 0.6 km - Forum Beach - 9 min walk - 0.8 km - Gaviota Azul Beach - 13 min walk - 1.1 km - Chac Mool Beach - 17 min walk - 1.5 km - Hotel Zone Beaches - 9 min drive - 5.0 km ### Getting around - Cancun Intl. Airport (CUN) - 27 min drive ### Restaurants - ‪RIU (Lounge Bar) - ‬3 min walk - ‪Turquesa Restaurant - ‬3 min walk - ‪Kawachi Specialty Restaurant - ‬3 min walk - ‪Miramar - ‬3 min walk - ‪Lounge 24 - ‬3 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### CANCUN SUITES APARTMENTS - HOTEL ZONE Family-friendly condo with a full-service spa connected to the convention center in Cancun This smoke-free condo building features a full-service spa, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a rice cooker, and other amenities include free WiFi and a Smart TV. CANCUN SUITES APARTMENTS - HOTEL ZONE offers 7 air-conditioned accommodations with safes and rice cookers. Beds feature down comforters. Accommodations at this 4-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Cancun condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include portable fans and blackout drapes/curtains. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,700 reviews CA $124 CA $160 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,301 reviews CA $135 CA $170 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9560000/9554900/9554858/512a75c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Costa Cancun Zona Hotelera - 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Pool - Spa - Parking included 7.6 Good 1,583 reviews CA $121 CA $155 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/28000000/27410000/27406600/27406592/2c18457e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nílu Cancun Zona Hotelera by Selina Zona Hotelera - Pet-friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 13 reviews CA $77 CA $99 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=27406592&PinnedHotelID=27406592&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 761 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6210000/6209300/6209261/2a2dc5b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renovated Aloft Cancun Zona Hotelera - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 203 reviews CA $125 CA $162 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6209261&PinnedHotelID=6209261&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Full-service spa - Massage ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Car recommended - Onsite parking available only on request - Free uncovered self parking on site ### Family friendly - Babysitting (surcharge) ### Kitchen - Blender - Cleaning supplies - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Griddle - Microwave - Oven - Rice cooker - Stovetop - Toaster ### Dining - Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: USD 8 for adults and USD 8 for children ### Bedrooms - Bedroom - Bedsheets provided - Down comforter ### Bathroom - 1 private bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Window screens ### Entertainment - 32-inch smart TV - Games ### Outdoor areas - Garden ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Electrical adapters - Iron/ironing board on request - Luggage storage - Multilingual staff - Safe - Tour and ticket assistance ### Location highlights - Connected to a convention center - Near a health/beauty spa - Near the airport - Near the sea - Next to a golf course ### Things to do - Bicycle rentals nearby - Fishing nearby - Scooter/moped rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 7 units - Garden ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link ### Access methods Staffed front desk, lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 8 for adults and USD 8 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Apple Pay and PayPal Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is recommended for transportation to and from this property ### Property is also known as Cancun Suites Apartments Zone CANCUN SUITES APARTMENTS HOTEL ZONE CANCUN SUITES APARTMENTS - HOTEL ZONE Condo CANCUN SUITES APARTMENTS - HOTEL ZONE Cancun CANCUN SUITES APARTMENTS - HOTEL ZONE Condo Cancun ## Frequently asked questions ### Is CANCUN SUITES APARTMENTS - HOTEL ZONE pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at CANCUN SUITES APARTMENTS - HOTEL ZONE? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at CANCUN SUITES APARTMENTS - HOTEL ZONE on Oct 9, 2025 start from CA $64.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-CANCUN-SUITES-APARTMENTS-HOTEL-ZONE.h88827754.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at CANCUN SUITES APARTMENTS - HOTEL ZONE? > Self parking is free at this property. ### What time is check-in at CANCUN SUITES APARTMENTS - HOTEL ZONE? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at CANCUN SUITES APARTMENTS - HOTEL ZONE? > Check-out is at 10:00 AM. ### Where is CANCUN SUITES APARTMENTS - HOTEL ZONE located? > This family-friendly Cancun condo building is located near the airport, within a 10-minute walk of Plaza Caracol Mall, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Forum Beach. Cancun Convention Center and Gaviota Azul Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 13 6 - Okay 3 4 - Poor 6 2 - Terrible 3 ### 7.8/10 Cleanliness ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Gary Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Place was nice for the price the staff was nice and very attentive will stay here again if i come back ##### Gary Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Nikita Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a great time staying there for five days. Thank you so much. The best place I stayed so far in Cancun. ![](https://a.travel-assets.com/ugc/hotel-reviews/93b2b806-5dd7-45aa-897e-b3a61fbbccf3-1749911001979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba197adc-06b9-416e-a44c-684e5960fc63-1749911001882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/942e2607-6948-4e32-bbb3-8f68ccef2ada-1749911001880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nikita Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Mason Jul 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location if you’re looking to stay downtown by the bars. ##### Mason Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ana Aug 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a very nice stay. Quick responses when I had questions. Very clear instructions. GREAT PLACE TO STAY!! ##### Ana Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Sarah Apr 9, 2023 Liked: Amenities, property conditions & facilities, communication Great location, short walk to grocery store, restaurants, nightlife, beach, and souvenir shops. Easy check-in, cameras on the property, and security made us feel very safe. Definitely worth the price, would book here again if in Cancun! ##### Sarah Stayed 1 night in Apr 2023 ### 10/10 Excellent #### ADALI May 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication good spot ##### ADALI Stayed 2 nights in May 2024 ### 10/10 Excellent #### Tom Mar 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was functioning, spacious and clean that served us perfectly throughout our holiday to Cancun. However except to get what your paying for, the immediate surrounding area is essentially an abandoned high street and abandoned mall, which can feel a little creepy at times. As long as your content with this and are not expecting a 5\* resort then this place is perfect for a holiday to Cancun on a budget. ##### Tom Stayed 9 nights in Mar 2024 ### 10/10 Excellent #### Eduardo Mar 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice apartment set up. I had the duplex with a kitchen and upstairs loft which was very spacious. The place is located in an older shopping center, there was parking for my rental, just have to let the parking guy know that you have a reservation. Beach access to playa caracol is very easy and the property is located very close to the dinning and night life but it’s far enough that you don’t get any noise at night. ##### Eduardo ### 2/10 Terrible #### Kyaw Dec 29, 2023 Disliked: Cleanliness, property conditions & facilities, communication The room looks nothing like the pictures from the website. Room looks like jail cell and not safe to stay. ##### Kyaw Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Mary Jan 13, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication There was roaches on the bed and not willing to fix the issue. I do not recommend this place. We left early due to the bug issue and they did not refund us. Owner was not accommodating or helpful. ##### Mary Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Tristin Dec 30, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication We booked this stay and upon arrival, the check in desk was a small security guard desk. The security guard did not speak any English at all, so we struggled with communication. He could not find our reservation and had to call someone else. Finally, the person on the phone confirmed our reservation. He gave us our keys and wi-fi password and we went to our room. We unpacked and got settled. Before bed, we noticed that the window in the room, that was outlooking the hallway at a low height, had a broken lock. The window therefore, was able to be opened from the inside or outside, meaning if someone was in the hallway, they were able to open our window and could potentially get inside. It was late, and we had no other option but to go to sleep. We put a clothes hanger in the window to try to keep it shut, and also put a rack in front of it with glasses on it in case anyone did try to open it. We felt very unsafe there. In the morning, we ended up leaving the property due to feeling unsafe. I tried speaking to the front desk about it, but again, the person did not speak any english. I felt frustrated and defeated about the situation. We figured if we called Expedia, they could help us try to work it out as we booked 3 nights, but only stayed one due to feeling unsafe. We had to pay for another stay. Expedia did try calling the property but they told them they can't refund us. I'm not sure how you can expect someone to pay to stay in a room where anyone could get in. Very unsafe ##### Tristin Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jose Luis Aug 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### Jose Luis Stayed 1 night in Aug 2025 ### 8/10 Good #### SALOME Jul 18, 2025 Liked: Amenities La Ubicaccion muy conveniente y todo cerca. ##### SALOME Stayed 4 nights in Jul 2025 ### 8/10 Good #### Yuya Jul 16, 2025 ##### Yuya Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Xing Jun 24, 2025 ##### Xing Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Pedro Jun 22, 2025 Liked: Cleanliness, room comfort, communication #### Muy buena ubicación El hotel tiene una ubicación excelente , tiene lugares cercas donde comprar , cuenta con todo lo necesario para tu estancia ##### Pedro Stayed 1 night in Jun 2025 ### 8/10 Good #### Alicia Flores May 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena ubicación con amenidades cerca y espacio agradable ##### Alicia Flores Stayed 4 nights in May 2025 ### 4/10 Poor #### Santos Feb 23, 2025 Disliked: Cleanliness, room comfort, communication ##### Santos Stayed 4 nights in Feb 2025 ### 8/10 Good #### Okanny Lizeth Dec 28, 2024 Liked: Cleanliness, room comfort ##### Okanny Lizeth Stayed 1 night in Dec 2024 ### 4/10 Poor #### CARMEN ARLETTE Dec 15, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities Caro para lo que es. Sucio , no ofrece restaurante ni cuenta con equipo funcionando. La cocina no se puede usar. Electrodomésticos no sirven. Tuve que lavar contenedor de agua de Moo. ##### CARMEN ARLETTE ### 8/10 Good #### Verified traveller Nov 18, 2024 Liked: Cleanliness, room comfort, communication Very good location and good support from the manager ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ashanty Oct 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Me encantó, es muy bonito y cómodo realmente volvería ##### Ashanty Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Violeta Oct 6, 2024 Liked: Cleanliness, room comfort, communication ##### Violeta Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Cristian Roberto Sep 3, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Sin duda la elegiría para mis próximas vacaciones. ##### Cristian Roberto Stayed 2 nights in Aug 2024 ### 8/10 Good #### Saul Jul 21, 2024 Liked: Property conditions & facilities, communication Mui buena ubicacion ##### Saul Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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