Title: Bsea Cancun Plaza Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bsea Cancun Plaza Hotel Travelers discover a tropical retreat with an outdoor pool and garden setting near ancient Mayan ruins - a perfect balance of relaxation and history ## Photo gallery for Bsea Cancun Plaza Hotel ![Beach - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/61000000/60280000/60278900/60278900/8177acc8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/61000000/60280000/60278900/60278900/5762123d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/61000000/60280000/60278900/60278900/94f0c608.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/61000000/60280000/60278900/60278900/c44e748d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/61000000/60280000/60278900/60278900/0073b3a0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Bsea Cancun Plaza Hotel, minutes from El Rey Ruins, offers a peaceful escape. Enjoy the outdoor pool, gardens, and restaurant. Free WiFi keeps you connected, and the airport shuttle ensures stress-free arrivals. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=60278900&PinnedHotelID=60278900&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/03abce68_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,477 reviews CA $608 CA $749 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27400/27301/ed784123_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,003 reviews CA $1,204 CA $1,464 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29380500/29380440/c3d342ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Cancún Aeropuerto Riviera Cancun - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,004 reviews CA $98 CA $125 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Cancun-Hotels-City-Express-Plus-Cancun-Aeropuerto-Riviera.h29380440.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/6840a1fd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Smart Cancun The Urban Oasis Downtown Cancun - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 1,001 reviews CA $100 CA $128 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7550000/7542300/7542201/e57919e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa del Palmar Cancun All Inclusive Beach Resort & Spa Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,602 reviews CA $604 CA $737 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Cancun-Hotels-Villa-Del-Palmar-Cancun-All-Inclusive-Beach-Resort-Spa.h7542201.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23310000/23304900/23304849/16625655_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Vista Cancun Golf & Spa Resort - All Inclusive Puerto Juarez - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,000 reviews CA $578 CA $705 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20060000/20051900/20051835/b317e811_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garza Blanca Resort & Spa Cancun - All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,051 reviews CA $887 CA $1,084 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/e1291af7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 1,419 reviews CA $472 CA $595 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/e7a3d5ea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Pyramid Cancun By Oasis - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.2 Good 1,622 reviews CA $419 CA $514 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) Ad ![On the beach, white sand, beach bar](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/2bee243b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Sens Cancun By Oasis Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.4 Good 610 reviews CA $419 CA $514 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Cancun-Hotels-Grand-Sens-Cancun-By-Oasis-AI.h37983695.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=4ef409e7-968c-4a08-b4ab-ea283eaf7cf2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza.h60278900.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza.h60278900.Hotel-Information) ## About the area Zona Hotelera, a neighborhood in Cancun, is home to Bsea Cancun Plaza Hotel. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Xoximilco and El Sol de Cancun are also worth visiting. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04776%2C-86.78299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7kMWzKUFGh0Kc9izg67yeZhrX-A=) Blvd. Kukulcan km 19.5, Zona Hotelera, Cancun, ROO, 77500 ### What's nearby - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.2 km - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 13 min walk \- 1.1 km - ![El Rey Ruins which includes building ruins](https://images.trvl-media.com/place/6075612/ae32c56e-a27b-48bc-8a5a-1dd12d861020.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Rey Ruins 18 min walk \- 1.5 km - ![Playa Delfines which includes general coastal views, a sandy beach and tropical scenes](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 19 min walk \- 1.7 km - El Rey Ruins Trailhead 18 min walk \- 1.5 km ### Getting around - Cancun Intl. Airport (CUN) 21 min drive ### Restaurants - Zai 11 min walk - Royal Solaris Cancun 2 min walk - Marco Polo Restaurante 4 min walk - Sun Palace 8 min walk - Azvl 7 min walk ## About this property ### Bsea Cancun Plaza Hotel Hotel near Iberostar Cancun Golf Course Take advantage of an airport shuttle, a garden, and a restaurant at Bsea Cancun Plaza Hotel. Guests can connect to free WiFi in public areas. Other perks include: - An indoor pool and an outdoor pool - Free self parking - An elevator and a front-desk safe ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/ef634f90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids pool - Parking included 7.0 Good 478 reviews CA $103 CA $131 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=36085831&PinnedHotelID=36085831&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/3cecc662.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.4 799 reviews CA $63 CA $85 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/de0a603a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bsea Cancun Plaza Hotel Zona Hotelera - On private beach - Pool - Spa - Kids pool 7.2 Good 1,010 reviews CA $106 CA $138 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1860000/1858700/1858661/63b9be2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calypso Hotel Cancun Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 1,001 reviews CA $72 CA $94 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1858661&PinnedHotelID=1858661&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2540000/2539900/2539896/6c7f13ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sotavento & Yacht Club Zona Hotelera - Pool - Kids pool - Free WiFi - Restaurant 7.2 Good 1,000 reviews CA $60 CA $80 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=2539896&PinnedHotelID=2539896&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/21000000/20480000/20477000/20476915/6cc66226.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments – Increíble Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 78 reviews CA $166 CA $259 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=20476915&PinnedHotelID=20476915&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/45000000/44590000/44585800/44585754/fed9c96d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach and Ocean Front Apartments 1 Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.2 Good 55 reviews CA $151 CA $250 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=44585754&PinnedHotelID=44585754&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Single Room | Terrace/patio](https://images.trvl-media.com/lodging/82000000/81530000/81528400/81528318/20ddc501.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fanthakstico Apart Vista al Mar Cancun Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=81528318&PinnedHotelID=81528318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64280000/64277500/64277477/4b5f7c52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essenzia de Cancun Zona Hotelera - Pet friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 276 reviews CA $65 CA $85 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=64277477&PinnedHotelID=64277477&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/797b3e08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royal Lagoon Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.0 Good 883 reviews CA $63 CA $83 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Airport shuttle available - Free self parking on site ### Food and drink - A restaurant ### Things to do - Indoor pool - Outdoor pool ### Family friendly - Indoor pool - Outdoor pool ### Conveniences - Safe at front desk ### Outdoors - Garden ### Accessibility - Elevator ## Policies ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Bsea Cancun Plaza Bsea Cancun Plaza Hotel Hotel Bsea Cancun Plaza Hotel Cancun Bsea Cancun Plaza Hotel Hotel Cancun ## Frequently asked questions ### Does Bsea Cancun Plaza Hotel have a pool? ### How much is parking? ### Where is Bsea Cancun Plaza Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bsea Cancun Plaza Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Amenities ### 7.6 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 8 8 - Good 4 6 - Okay 7 4 - Poor 1 2 - Terrible 3 ## Reviews ### 8/10 Good #### Alpha Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views, friendly staff that speak English well, restaurant on property was AMAZING with lots of options ![](https://a.travel-assets.com/ugc/hotel-reviews/7d37a64c-147a-4c8a-ab31-bc13b9e42f2d-1756478906700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alpha Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Dennis Russell Aug 21, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The property is in need of considerable maintenance. It is old and doubtless once very nice, but those were the glory days of yesteryear. The pool was very nice, quite large and very enjoyable. The staff was very nice and helpful. Our room was okay but the air conditioner was overhead blowing directly on the bed making sleeping somewhat difficult. ##### Dennis Russell Stayed 7 nights in Aug 2024 ### 8/10 Good #### Ruben Dec 27, 2024 Liked: Staff & service, amenities Disliked: Cleanliness It was a good hotel, but it is kind of old. ##### Ruben Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### melina May 2, 2024 Liked: Cleanliness, amenities Amazing ##### melina Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Roberto Dec 23, 2024 Liked: Amenities Xxxxx ##### Roberto Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Andres Rodarte Oct 16, 2024 Disliked: Amenities, property conditions & facilities No too good ##### Andres Rodarte Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### joe Jun 27, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Cff ##### joe Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Laura Jun 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I did not like the property at all. It is very old and made me feel uncomfortable and unsafe due to its condition. The electricity was not working properly, several outlets were nonfunctional, the entire room needs maintenance, and my daughter received a small shock when trying to turn on the light. We reported these issues to the front desk, but the staff member was unprofessional, ignored our concerns, and even laughed at us during checkout. We had booked for 10 days but only stayed one night because of the poor conditions. This was the worst vacation experience I’ve ever had. ![The floor was dirty and with paint on it.](https://a.travel-assets.com/ugc/hotel-reviews/a345aa7b-4d31-453e-afcb-09ffe54e2c11-1750953875420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This drawer does not close](https://a.travel-assets.com/ugc/hotel-reviews/4413e806-58c3-4182-9d6f-ccd1bfae7915-1750953875408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The sit of the toilet was old and not apropies installed ](https://a.travel-assets.com/ugc/hotel-reviews/ec8e3990-0053-42e1-ba48-f673713b0f88-1750953875339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The utensils drawer was not stable dirty and old.](https://a.travel-assets.com/ugc/hotel-reviews/2883eb59-67f0-495c-bd22-d8c23d6ec0f7-1750953875326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 9 nights in Jun 2025 ### 2/10 Terrible #### Kimberly May 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel front desk staff and dining room staff were very rude!! They hotel did not provide face towels, the bed did not have a blanket or duvet cover. There was a broken pipe that they had to be fixed therefore, there was no hot water for me to shower for 3 days and they did not offer me another room. The hotel room walls were paper thin and you could hear everything that was going on in the room beside you. DO NOT STAY HERE!!! The only thing and i mean the only thing that was good about that hotel was the pool! DO NOT STAY HERE!!! ##### Kimberly Stayed 4 nights in May 2024 ### 6/10 Okay #### Mariana elizabeth Aug 24, 2025 Liked: Cleanliness, staff & service Lo q no m gusto muchos moscos en la habitación y q no dejan botellas d agua para tomar ##### Mariana elizabeth Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Maria Guadalupe Mar 18, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Pongan fotos de la entrada a la habitación para saber que hay escaleras, así mismo para acceder a la recámara , pues yo llevaba a una persona de la tercera edad y se le dificultó, asimismo la habitación se encontraba en el 5 piso y no sirvió el elevador más cercano ##### Maria Guadalupe Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Faustino Tereso Martínez Dec 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Cuando llegamos nos dijeron que desconocían la reservación que habíamos hecho y tuvimos que rentar otro lugar de última hora, al final resultó mejor el otro lugar, pero no fue grato llegar y que nos dijeran que no teníamos reservación y al principio ni siquiera nos dejaban pasar a recepción para verificar la reservación, simplemente nos decían que no aparecían nuestros nombres en un listado que les había proporcionado la gerencia. ##### Faustino Tereso Martínez Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Hector Manuel Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta muy bien para estancias largas muy economico ##### Hector Manuel Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Ameyalli May 15, 2024 Liked: Staff & service, amenities La ubicación está bien, está grande la alberca y la vista es espectacular. Lo que no nos encantó son las instalaciones, están muy descuidadas, y la ubicación de algunos cuartos están de difícil acceso ##### Ameyalli Stayed 1 night in May 2024 ### 10/10 Excellent #### Araly Mariela Jan 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👌👌 ##### Araly Mariela Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Karina Acosta Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Karina Acosta Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yasmin Feb 3, 2025 ##### Yasmin Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Janet Dec 13, 2024 Liked: Cleanliness ##### Janet Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Durga Bhavani Dec 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities ##### Durga Bhavani Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2024 ### 8/10 Good #### Monica Adriana Fabela Sep 26, 2024 ##### Monica Adriana Fabela Stayed 4 nights in Sep 2024 ### 8/10 Good #### ABEL May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### ABEL Stayed 2 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > > [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > > [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > > [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > > [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > > [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Mezcal Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > > [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > > [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information)