Title: Bsea Cancun Plaza Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bsea Cancun Plaza Hotel Travelers enjoy poolside cocktails, ocean views, and rejuvenating spa treatments at this beachfront retreat where relaxation takes center stage ## Photo gallery for Bsea Cancun Plaza Hotel ![Private beach, white sand, sun loungers, beach umbrellas - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/3eac502c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a78e2d0d-6c61-4fb8-8279-83b4ddc911a2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Superior Suite, Ocean View (Master) - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/e16b55c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/68ab07f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/5f405052.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Bsea Cancun Plaza Hotel enjoy a private beach, ocean views, and attentive staff. Two poolside bars serve cocktails, and the spa offers reflexology and massages. Free WiFi, laundry facilities, a convenience store, and a restaurant are included. ## Reviews 7.2 Good ## Popular amenities - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, Ocean View ![Deluxe Room, Ocean View](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/3588925e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 7.0 Good 47 reviews ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout drapes/curtains Shower/tub combination Private bathroom Bathrobes - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 Double Bed ### View all photos for Junior Suite, Ocean View ![Junior Suite, Ocean View](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/8397ebcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View 8.4 Very good 8 reviews ### Highlights Separate dining area Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination - 344 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Master Suite ![Superior Suite, Ocean View (Master)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/e16b55c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 8.0 Very good 15 reviews ### Highlights Separate dining area Individually furnished Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout drapes/curtains Separate bedroom - 400 sq ft - 1 bedroom - Ocean view - Sleeps 6 - 2 Double Beds and 1 Twin Sofa Bed ### View all photos for Standard Room, Ocean View ![Standard Room, Ocean View](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/43ceec9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout drapes/curtains Shower/tub combination Private bathroom Bathrobes - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard with Sea View ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/fee4e936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 344 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Junior with Sea View ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/08cff7ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Junior with Sea View - 387 sq ft - Sleeps 4 ### View all photos for Family Suite -6 guests- Master with Sea View ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/eb8669f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -6 guests- Master with Sea View - 452 sq ft - Sleeps 6 ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4640000/4633800/4633703/b2bf1e24_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Cancun Downtown Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza-Hotel.h5823727.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza-Hotel.h5823727.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04762%2C-86.78321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=53k0kSc6aLauBUTgDWL4O_CUhSw=) Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon \- 2 min walk \- 0.2 km - Iberostar Cancun Golf Course \- 13 min walk \- 1.1 km - El Rey Ruins \- 18 min walk \- 1.5 km - El Rey Ruins Trailhead \- 18 min walk \- 1.5 km - Delfines Beach \- 19 min walk \- 1.7 km #### Getting around - Cancun Intl. Airport (CUN) - 14 min drive #### Restaurants - ‪Zai - ‬12 min walk - ‪Royal Solaris Cancun - ‬3 min walk - ‪Marco Polo Restaurante - ‬4 min walk - ‪Sun Palace - ‬5 min walk - ‪Km 19.5 - ‬11 min walk ## About this property ### Bsea Cancun Plaza Hotel Family-friendly hotel near Iberostar Cancun Golf Course Located close to Moon Palace Golf Club, Bsea Cancun Plaza Hotel provides a beach bar, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to spa services, such as a facial, a body treatment, or reflexology. The on-site restaurant, Casa del Mar, offers breakfast, lunch, dinner, and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and laundry facilities. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - An area shuttle, express check-out, and supervised childcare (surcharge) - A front-desk safe, tour/ticket assistance, and an elevator - Guest reviews give top marks for the helpful staff Room features All 140 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and bathrobes. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 38-inch flat-screen TVs with cable channels - Wardrobes/closets, mini fridges, and daily housekeeping ## Similar properties ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,708 reviews CA $95 CA $124 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/899bc04d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids pool - Parking included 7.0 Good 470 reviews CA $97 CA $123 total includes taxes & fees Jan 8 - 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Jan 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1142&PinnedHotelID=1142&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.4 792 reviews CA $58 CA $80 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Limited onsite self parking ### Food and drink - A bar/lounge - A beach bar - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Casa del Mar - Casa del Mar ### Things to do - 2 outdoor pools - Children's pool ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Grocery/convenience store - Laundry facilities - Living room - Mini-fridge - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Body wraps - Deep-tissue massages - Facials - In-room massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Elevator - Front entrance ramp - Well-lit path to entrance - Wheelchair accessibility - Wheelchair-width doorways ### More - 1 building - 5 floors - Built in 1989 - Designated smoking areas (fines apply) - Fireplace in lobby - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 38-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Mini-fridge - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board on request - Laptop workspace - Living room - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per stay - A tax is imposed by the city: MXN 82.36 per accommodation, per night - Cleaning fee: MXN 40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Property Registration Number 005-007-007643/2025 ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Bsea Cancún Plaza Bsea Cancún Plaza Cancun Bsea Cancún Plaza Hotel Bsea Cancún Plaza Hotel Cancun Cancun Plaza Bsea Cancún Plaza Hotel Bsea Cancun Plaza Hotel Hotel Bsea Cancun Plaza Hotel Cancun Bsea Cancun Plaza Hotel Hotel Cancun ## Frequently asked questions ### Does Bsea Cancun Plaza Hotel have a pool? ### How much does it cost to stay at Bsea Cancun Plaza Hotel? ### Is Bsea Cancun Plaza Hotel pet-friendly? ### How much is parking? ### What time is check-in at Bsea Cancun Plaza Hotel? ### What time is check-out at Bsea Cancun Plaza Hotel? ### Where is Bsea Cancun Plaza Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bsea Cancun Plaza Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 334 8 - Good 257 6 - Okay 186 4 - Poor 103 2 - Terrible 126 ## Reviews ### 10/10 Excellent #### Erika Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, beautiful views. The staff is so polite, respectful and welcoming ##### Erika Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shanmugam Nov 30, 2025 Liked: Staff & service, amenities Good property for the price. The best part it the pool and the beach access.kids enjoyed. The restaurant near the pool is delicious ##### Shanmugam Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### franklin Dec 25, 2025 nice and good experience ##### franklin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Nicole Nov 30, 2025 Liked: Cleanliness, staff & service Friendly staff ##### Nicole Stayed 1 night in Nov 2025 ### 8/10 Good #### Abishek Nov 9, 2025 Liked: Cleanliness, amenities Outdoor pool and beach access. ##### Abishek Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Charles Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did have a great time , I really enjoyed my visit ![](https://a.travel-assets.com/ugc/hotel-reviews/c099adc6-f6a1-4a1e-a007-4f703b99465a-1761614929368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a795d503-cbfa-4a6f-b1a1-331fa1a0d0d9-1761614928976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9f75d14-77e1-44ce-8247-efd02e92d5f5-1761614929593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1942ad74-15c0-4d42-82c2-6acfd980a73f-1761614928775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### ANGIE Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, great service ##### ANGIE Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Anthony Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed my stay with my daughters. The hotel could use some upgrades but it doesn’t take away from my stay. The staff was helpful and pleasant, and the beach access was beautiful. ##### Anthony Stayed 4 nights in Oct 2025 ### 8/10 Good #### Marlene Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The ocean view was wonderful, I will stay again despite limited transportation ##### Marlene Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Patricia Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ocean view , clean rooms , nice staff. ##### Patricia Stayed 3 nights in Sep 2025 ### 8/10 Good #### Bryan Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff very friendly and inviting. Amazing view pool/ocean side, clean beaches and pools. The \*only\* thing that wasn’t great was how we could hear the guests next door (thin walls or no insulation). But other than that our stay was pretty good. ![](https://a.travel-assets.com/ugc/hotel-reviews/768c7827-6470-47e6-83db-a3d7a13c33f8-1762992383061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f44e192-c7cd-4c9c-a477-658ec5c9b49b-1762992396610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e7cd00d2-a850-4802-ae99-83f5574a814c-1762992404971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bryan Stayed 4 nights in Nov 2025 ### 8/10 Good #### Julius Dec 13, 2025 Liked: Cleanliness, staff & service Its all good.. ##### Julius Stayed 2 nights in Dec 2025 ### 4/10 Poor #### David R Dec 11, 2025 Not friendly at all… I had a blue tarp blowing into my view of the ocean the entire time I was in the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/4c54dc2e-2aa0-4a10-a63f-d9c24d1b9689-1765419013818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1dcad80-1fd4-4c56-8922-7c684d7a0c36-1765419015617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David R Stayed 2 nights in Dec 2025 ### 8/10 Good #### MARTIN Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great views ##### MARTIN Stayed 5 nights in Aug 2025 ### 4/10 Poor #### Mahdi Dec 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Mahdi Stayed 5 nights in Dec 2025 ### 8/10 Good #### Sherri Nov 15, 2025 Liked: Cleanliness, amenities Room was clean. Staff very quiet. Beds were made most says but sheets not changed. ![](https://a.travel-assets.com/ugc/hotel-reviews/69e1b10d-cfb6-4457-8b4b-efa673f03a54-1763230838013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sherri Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Juan Pedro Hernandez Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Juan Pedro Hernandez Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Kaddour Dec 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Big thank to Gustavo and kudos to Francisco and Sanjay for really making this place going. We where checked in by young Gustavo who is a student, He is extremely competent and got the art of hospitality in his blood. We would have not stayed if not for his welcoming and handling all issues in a professional manner. Other than that, this hotel needs a real transformation beyond a face lift. Great location but no amenities, one restaurant only not that great and almost nothing except for AXXO convenience store close by. My advice to the hotel owners is to drop at least two stars changing it to one or two star apartment hotel only. Very misleading title. ##### Kaddour Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Audra Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bar restaurant has amazing food, i loved the rooms, pool, and views. My only complaint is the beds are rock hard. They legit hurt to sleep on. But it's totally worth it to stay here because i love this place. This was my second trip and I'm going to come back in 2026. ##### Audra Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Erick Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place ##### Erick Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Joana Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities easy access to the pool and beach. ##### Joana Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Clark Jun 19, 2025 Liked: Cleanliness, property conditions & facilities Excellent beach, nice quiet place ##### Clark Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Efrain Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall, a great experience, very budget-friendly, and offers excellent amenities for the price. ##### Efrain Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Christy Oct 5, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities View was nice, nice staff but the facilities were not in the best condition. ##### Christy Stayed 5 nights in Sep 2025 ### 8/10 Good #### Abul Dec 15, 2025 Liked: Cleanliness Disliked: Staff & service Overall, I enjoyed the stay. The beach view was great and you could hear the waves from the room. However, be cautious booking tours through the hotel staff. I booked two tours with an employee named Gael and later discovered they were about $250 cheaper online. When I tried to cancel one (still more than 24 hours in advance as he had said was allowed), he refused and told me to speak to the manager, who was never available. Despite multiple follow-ups, no one helped, and after I left, the agency manager contacted me but stopped responding when I asked for an update on a partial refund. I recommend comparing tour prices online and avoiding the hotel’s tour agency. ##### Abul Stayed 4 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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