Get an overview of this hotelLuxury getaway on the white sands of Cancun

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Business centre

From golf to Mayan ruins

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is steps from white sand lapped by the Caribbean. It’s an 8-minute walk to Playa Mujeres Golf Club, and a 20-minute drive to the El Meco Mayan ruins. Guests can catch a boat at La Amada Marina and be browsing the shops on Islas Mujeres within 40 minutes.

3 pools and a swim-up bar, for adults only

Guests can swim in 3 pools, snorkel in the sea, and rent a catamaran. The fitness center provides yoga classes, reflexology, and a range of massages. The 5 bars and 4 restaurants serve everything from Mexican to Mediterranean food, and the swim-up bar offers cocktails in the pool.

Water views, free WiFi

Each light and airy suite overlooks the Caribbean or the pools from a private terrace furnished with a lounge bed and breakfast table. Guests can unwind in front of the 42-inch flat-screen TV while enjoying a frosty drink from the minibar. All rooms come with a spa tub, and some have a private pool.

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Condominio Playa Mujeres QROO 77400

Resort Amenities

All-Inclusive Details

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Resort Amenities

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is an all-inclusive resort for adults, located on the beach. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary buffet breakfast. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor tennis court. Complimentary self parking and valet parking are available on site, as well as an airport shuttle (surcharge, on request).

  • Number of bars/lounges - 5 
  • Barbecue grill(s) 
  • Business center 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • Tours/ticket assistance 
  • Airport transportation 
  • Total number of rooms - 109 
  • Library 
  • Limo or Town Car service available 
  • Number of floors - 4 
  • Marina on site 
  • Spa treatment room(s) 
  • ATM/banking 
  • Meeting rooms 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Free self parking 
  • Beach cabanas (surcharge) 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Outdoor tennis court 
  • Snack bar/deli 
  • Year Built 2009 
  • Number of restaurants - 4 
  • Spa services on site 
  • Spa tub 
  • Wedding services 
  • Turkish bath/Hammam 
  • Conference center 
  • Number of buildings/towers - 10 
  • Swim-up bar 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Furnished balcony 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • DVD player 
  • Iron/ironing board 
  • Free bottled water 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • iPod docking station 
  • In-room safe (laptop compatible) 
  • Private spa tub 
  • Designer toiletries 
  • Jetted bathtub 
  • Rainfall showerhead 
  • Separate bathtub and shower 
  • Room service (24 hours) 
  • Sofa bed size 
  • LED TV 
  • Desk 
  • Sofa bed 
  • Pillow menu 

Where to Eat

A complimentary buffet breakfast is offered daily from 7 AM to 10:30 AM.

Aroma Restaurant - This fine-dining restaurant overlooks the garden.

Isla Grill Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Lupita Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

El Mar Restaurant - This beachfront restaurant serves lunch only.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Playground on site 
  • Sailing on site 
  • Yoga classes/instruction on site 

Spa Services

The Beloved Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Spa tub in spa 
  • Aromatherapy treatments 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Massages 
  • Number of treatment rooms 14 
  • Sauna in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Resort Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Beloved Hotel
  • Beloved Hotel All Inclusive
  • Beloved Hotel Playa Mujeres
  • Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Night Pass Promotion

Book a minimum 7-night stay in any room type receive one complimentary night pass at the next-door property, Excellence Playa Mujeres, including full access to a-la-carte restaurants, bars, night show, disco, etc like regular Excellence guests.

Valid for bookings of 7 nights or longer, one time per stay. Night pass is valid from 6 PM to 1 AM. Arrangements to be coordinated directly at The Beloved concierge desk at check-in. Not valid for children (Excellence is adults-only). Additional day or night passes are available at a special exclusive rate for The Beloved’s guests. Other restrictions may apply.

Added Benefits

Book a stay in any room or rate plan and receive the following benefits: 1 Agua Viva Hydrotherapy circuit per person/per stay; basket of fresh fruits in room upon arrival; 1 bottle of sparkling wine; and laundry service (1 outfit per person/per stay).

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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