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Bel Air Collection Resort & Spa Cancun

Star Rating
3.5 out of 5

Information

Reviews

3.4 / 5
859 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    El Rey Ruins
    17 min walk
  • Popular Location
    Delfines Beach
    19 min walk
  • Popular Location
    Iberostar Cancun Golf Course
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Suite, Jetted Tub

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Cancun

Located on the beach, Bel Air Collection Resort & Spa Cancun is in Cancun's Zona Hotelera neighbourhood, an area with great airport proximity. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Ventura Park Cancun and Delphinus Dreams are not to be missed. Our guests love the hotel's central location.

What's nearby

  • Popular Location
    El Rey Ruins - 17 min walk
  • Popular Location
    Delfines Beach - 19 min walk
  • Popular Location
    Iberostar Cancun Golf Course - 4 min drive
  • Popular Location
    Maya Cancun Museum - 4 min drive
  • Popular Location
    Ventura Park Cancun - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

About this property

Bel Air Collection Resort & Spa Cancun

Catch some rays at the beach or spend the day relaxing at Bel Air Collection Resort & Spa Cancun 's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 155 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, plus 24-hour room service and LCD TVs with cable channels. Guests will also find DVD players, premium bedding and rainfall showerheads.

All-inclusive details

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Land activities
Fitness facilities

Policies

Check-in

Check-in between 3 PM - 10 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 1300 per room (roundtrip)
  • Airport shuttle fee per child: MXN 1300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 3 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free minibar (some items)

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service
3.4

Guest rating

5 - Excellent
198
4 - Good
267
3 - Okay
182
2 - Mediocre
103
1 - Poor
109
3.9
Cleanliness
3.7
Service and Staff
3.0
Amenities
3.2
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Amenities

The building is old and needs some major updating. There was no where for children to play other than the one pool. The staff were excellent. The went above and beyond to accommodate our requests.

Stayed 5 nights in Oct. 2019

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

the air conditioner was not working properly at night time.and the door made noise all night due to the breeze. Staff were very friendly

Stayed 2 nights in Aug. 2019

4/5 Good

  • Liked: Staff & service, room comfort

Far from town

Good

Stayed 2 nights in Aug. 2019

3/5

  • Liked: Cleanliness
This traveller didn’t leave comments with their review
Stayed 10 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

It is worth the , awesome concierge boys, very clean, good pool area

Stayed 7 nights in Jul. 2019

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