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Occidental Tucancún All Inclusive

3.5 star property
Beach spa retreat walking distance from Luxury Avenue Shopping Mall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Occidental Tucancún All Inclusive

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Double Room, Oceanfront
4 restaurants, Mexican cuisine
Body treatments, hydrotherapy, aromatherapy, hot stone massages

Overview of Occidental Tucancún All Inclusive

7.6

Good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool

Explore the area

Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Popular LocationKukulcan Plaza Shopping Mall1 min walk
  • Popular LocationLuxury Bar3 min walk
  • Popular LocationMr. Pampas - Kukulcan5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
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Room options

Double Room

  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double Room, Sea View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

  • 864 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room, Oceanfront (Premium Level)

  • 1386 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Premium Room, Sea View (Level)

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Cancun

Located on the beach, Occidental Tucancún All Inclusive is in Zona Hotelera, a walkable area in Cancun with good shopping. Luxury Avenue Shopping Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marlin Beach and Delfines Beach. Aquaworld and El Rey Ruins are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Ilios Restaurant - 15 min walk
  • El Fish Fritanga - 8 min walk
  • Cenacolo - 8 min walk
  • Taboo Cancun - 2 min drive
  • Hacienda Sisal - Mexican Restaurant Cancun - 5 min walk

About this property

Occidental Tucancún All Inclusive

All-inclusive eco-certified property near La Isla Shopping Mall
Located close to Luxury Avenue Shopping Mall and Marlin Beach, Occidental Tucancún All Inclusive provides 3 poolside bars, a swim-up bar, and a grocery/convenience store. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, thalassotherapy, and aromatherapy at zenserenz, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities like volleyball and basketball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • An outdoor tennis court, supervised childcare (surcharge), and a front-desk safe
  • 1 meeting room, beach towels, and multilingual staff
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 339 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Occidental Tucancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Apr 8, 2024 start from CA $272.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Tucancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Tucancún All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental Tucancún All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Tucancún All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Occidental Tucancún All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Occidental Tucancún All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 579 out of 1508 reviews" "
Rating 8 - Good. 401 out of 1508 reviews" "
Rating 6 - Okay. 265 out of 1508 reviews" "
Rating 4 - Poor. 125 out of 1508 reviews" "
Rating 2 - Terrible. 138 out of 1508 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, the food needs more variety but was good. For the price we received a great deal.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the premium family suite; huge 2 bed/bath with adjoining door. Buffet was typical of all inclusives. Nice variety of nightly entertainment. Love the snack stations, stocked with foods for all meals as well as a coffee machine. The pools were clean and beach was steps from the pool, unfortunately no umbrellas on the beach. The waves were a bit rough since it’s the sea, probably not great for small children. The hotel is behind the Kukulcan Plaza, a bit bare just some souvenir shops but a great grocery store on the upper level. Hotel didn’t offer airport transfer so pre booking is required.
Stayed 7 nights in Mar 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service, amenities
Beach and outdoor areas are excellent. Bedroom is very dated. Needs an update. Food was just ok, nothing special at all.
Stayed 7 nights in Mar 2024

8/10 Good

Shea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spring break spot for college students. It was a nice mix of other college students but still extremely nice. The bars in the hotel closed around 11 but frequently promoters came making it easier to get transportation to club. Food was delicious, no stomach aches here :)
Stayed 5 nights in Mar 2024

6/10 Okay

ELizabeth, newark

Stayed 4 nights in Mar 2024

2/10 Terrible

Connie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from Occidental Tucancun. Let's start with the positivies! The view and beach front is great. We had a couple staff that made our stay a little better. Pablo the bartender was so friendly and welcoming! Maria, the server that walked around pool side all day and was amazing. Will at the front of the resort. He was very helpful. That about sums up the positives. Now for why we will NEVER return. 1. Staff-Not helpful or do not care. Just rude. 2. We had two rooms and came with another couple who had two rooms and we had to reprogram our key cards constantly. 3. One of the rooms, no air! 4. Two of the rooms had no cold water, what does that mean, no toilet, or showers until this was fixed. 5. Upon arrival, one of the rooms given was not even cleaned from the last guest. 6. Elevators not always operational and smelled like puke. 7. All areas, public bathrooms, pool area, dining, not properly cleaned. 8. To use an umbrella, you had to locate a pin to open it and they do not have enough for the amount of umbrellas and when you ask for one they laugh at you and basically say they are around ? Like what? They were so RUDE. 9. The food! OMG, so absolutely disgusting! 4 of the 8 travels had the diarrhea and major stomach cramps. Not sure what from but.... 10. Rooms/resort are so dated and tired. It was spring break week with a bunch of kids and noise, that was NOT even a concern at all. Just say NO! Go somewhere else!
Stayed 6 nights in Mar 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces to ocean
Stayed 5 nights in Dec 2023

8/10 Good

Marine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staf was very friendly and helpful. The pools were kept very clean and all the public areas were constantly being cleaned and well maintained. Our room sometimes did not get towels after the cleaning. And one night there hotel had no A/C.... other than that is was a great vacation!
Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
It was ok. Did not meet my expectations. One of the elevators wasn't working, the food wasn’t great, we were told that the beer finished on two of the days.
Stayed 4 nights in Mar 2024

8/10 Good

Dana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed there probably 10 years ago and had a room that the air didn’t work. This year we were assigned the same room and again the air didn’t work so they assigned room 2018 which is directly over the laundry which is very annoying. Ten years ago we were assigned room number 1017 which was really bad. The resort needs major facelift but overall for the price it was fine we spend everyday in the beach and it is still the best beach in the worold
Stayed 9 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5