The hotel grounds were beautiful and well-kept. The food was amazing! The food at Los Suspiros was at the level of a 5 star restaurant. The food was delicious and beautiful presentation. The customer service was exceptional! The staff went out of their way to make us comfortable. The activities were very fun and entertaining. I like that they don't have cheesy "shows" like in other hotels but invest in high-quality entertainment, such as live music during dinner, casino night, karaoke. The hotel lobby, common areas, hotel rooms are luxuriously decorated. The decor is very detail-oriented. The bar drinks were excellent. The only criticism is that the rooms are not well insulated against noise. You can hear the toilet flushing from the room upstairs and everything going on outside the room. The guests next door woke me up at 2 am as they were winding down from disco night at the hotel club. I could hear everything they were laughing about and could not get back to sleep. Luckily, it was only one night and I slept like a baby the rest of the nights we stayed there. The beds were very comfortable. Overall, my husband and I had a wonderful time there during our baby-moon. I hope to come back next year but stay at Studio side, which is the family side.
