Title: AR Cancun Plaza - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=25184887&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # AR Cancun Plaza On beach with outdoor pool, near Aquaworld ## Photo gallery for AR Cancun Plaza ![View from property - AR Cancun Plaza (Cancun)](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/ce7953ca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - AR Cancun Plaza (Cancun)](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/0c1c639b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Suite, 1 King Bed, Sea View - AR Cancun Plaza (Cancun)](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/5c70e358.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - AR Cancun Plaza (Cancun)](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/712697eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, coffee/tea maker, cookware/dishes/utensils - AR Cancun Plaza (Cancun)](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/c9460ffb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Aquaworld and Delfines Beach, AR Cancun Plaza provides a terrace, a garden, and laundry facilities. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business center. ## Reviews 7.2 Good ## Popular amenities - Pool - Kitchen - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25184887&PinnedHotelID=25184887&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Suite, 1 King Bed, Sea View ![Standard Suite, 1 King Bed, Sea View](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/5c70e358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed, Sea View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette TV Separate bedroom Private bathroom Microwave - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Standard Suite, 2 Double Beds, Sea View ![Standard Suite, 2 Double Beds, Sea View](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/f6b42997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Double Beds, Sea View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette TV Separate bedroom Private bathroom Microwave - 1 bedroom - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Family Loft, Sea View ![Family Loft, Sea View](https://images.trvl-media.com/lodging/26000000/25190000/25184900/25184887/41e1e7e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Loft, Sea View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette TV Private bathroom Microwave Coffee/tea maker - 250 sq ft - Sea view - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/03abce68_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - 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Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 709 reviews CA $222 CA $297 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Cancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bfdb4ef3-1148-4e7e-bfb5-347a7fdacf7f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2300/2203/af00dee9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,581 reviews CA $517 CA $633 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bfdb4ef3-1148-4e7e-bfb5-347a7fdacf7f&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/19000000/18610000/18604400/18604381/32f500c7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Ojo de Agua Puerto Morelos - 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Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews CA $342 CA $420 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bfdb4ef3-1148-4e7e-bfb5-347a7fdacf7f&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.6 Good 2,934 reviews CA $389 CA $477 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bfdb4ef3-1148-4e7e-bfb5-347a7fdacf7f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-AR-Cancun-Plaza.h25184887.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-AR-Cancun-Plaza.h25184887.Hotel-Information) ## About the area Located on the beach, AR Cancun Plaza is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Punta Sur. El Rey Ruins and Aquaworld are two other places to visit that come recommended. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) [View more Aparthotels in Cancun](https://www.expedia.ca/Cancun-Apart-Hotels.d179995-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07406%2C-86.77840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Bck6zsZCB-WTtv0Mgi1uOVz-yY=) BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500 ### What's nearby - Iberostar Cancun Golf Course \- 3 min walk \- 0.3 km - Maya Museum of Cancun \- 3 min walk \- 0.3 km - Oasis Arena \- 9 min walk \- 0.8 km - Delfines Beach \- 14 min walk \- 1.3 km - Aquaworld \- 16 min walk \- 1.4 km ### Getting around - Cancun Intl. Airport (CUN) - 16 min drive ### Restaurants - ‪Bahia Rodizzio - ‬5 min walk - ‪Piña Colada - ‬5 min walk - ‪Flama - ‬8 min walk - ‪Playa - Beach - ‬8 min walk - ‪Light House - ‬10 min walk ## About this property ### AR Cancun Plaza On beach with outdoor pool, near Aquaworld An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and laundry facilities. Each apartment features free WiFi, a dining area, and a kitchenette with a microwave. A TV, a coffee/tea maker, and a safe are among the other amenities available to guests. AR Cancun Plaza offers 14 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Beach nearby, sun loungers, beach towels](https://images.trvl-media.com/lodging/72000000/71730000/71723800/71723792/b3d74997.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Marlín Ocean Front Condo Zona Hotelera - Ocean view - Pool - Kitchen - Free WiFi 6.4 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=71723792&PinnedHotelID=71723792&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/124000000/123750000/123743400/123743323/198e8c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach Front Double Suite in Cancun Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=123743323&PinnedHotelID=123743323&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/120000000/119880000/119876900/119876825/w1080h754x0y56-eabf29e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful beachfront apartment with access to the hotel's facilities Zona Hotelera - Pool - Air conditioning - Parking available - Microwave CA $218 CA $388 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=119876825&PinnedHotelID=119876825&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/112000000/111760000/111752700/111752642/bdb8a20c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 3 bedroom Apartment in Hotel Zone! Zona Hotelera - Pool - Kitchen - Air conditioning CA $337 CA $520 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=111752642&PinnedHotelID=111752642&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/124000000/123680000/123673100/123673014/a882a340.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Almare by Andiani Travel Zona Hotelera - Pool - Kitchen - Washer - Dryer CA $188 CA $345 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=123673014&PinnedHotelID=123673014&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/106000000/105130000/105128800/105128741/7d51f271.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Increíble, Departamento en Esquina Frente al Mar Caribe Zona Hotelera - Ocean view - Pool - Kitchen - Free WiFi 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=105128741&PinnedHotelID=105128741&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/61000000/60620000/60614500/60614451/89c77e0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazing View of the lagoon from The big Terrace, Ground Floor Apartment. Cancún - Pool - Kitchen - Washer - Dryer 9.0 Wonderful 2 reviews CA $179 CA $343 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=60614451&PinnedHotelID=60614451&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/0a6f9bb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Gaviotas Hotel & Suites Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 6.8 51 reviews CA $154 CA $196 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/120000000/119830000/119822600/119822564/02d0d584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful apartment in the hotel zone in front of the lagoon Zona Hotelera - Pool - Pet friendly - Air conditioning - Barbecue grill CA $189 CA $363 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=119822564&PinnedHotelID=119822564&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/119000000/118950000/118948500/118948463/e306a74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Close to the Turquoise Sea, ideal for couples, adventurers and families! Cancún - Pool - Dryer - Pet friendly - Air conditioning 8.0 Very good 1 review CA $129 CA $179 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=118948463&PinnedHotelID=118948463&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Microwave ### Dining - Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 18 for children - A bar/lounge - A restaurant - Snack bar/deli ### Bedrooms - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Living spaces - Separate dining area ### Entertainment - TV ### Outdoor areas - Garden - Terrace ### Laundry - Laundry facilities ### Work spaces - Business center - Meeting rooms ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Daily housekeeping - Luggage storage - Safe - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 14 units - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per stay - Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay) We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately USD 18 for adults and USD 18 for children - Airport shuttle fee: USD 65 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Property Registration Number 04230051215 ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Apartment AR Cancun Plaza AR Cancun Plaza Cancun AR Cancun Plaza Aparthotel AR Cancun Plaza Aparthotel Cancun ## Frequently asked questions ### Does AR Cancun Plaza have a pool? ### Is AR Cancun Plaza pet-friendly? ### How much is parking? ### What time is check-in at AR Cancun Plaza? ### What time is check-out at AR Cancun Plaza? ### Does AR Cancun Plaza provide a shuttle to the airport? ### Where is AR Cancun Plaza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## AR Cancun Plaza Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 5 8 - Good 10 6 - Okay 3 4 - Poor 2 2 - Terrible 3 ## Reviews ### 6/10 Okay #### Angelica Jan 17, 2026 Liked: Cleanliness, amenities, communication It was ok, you can hear alot of the rooms next door ##### Angelica Stayed 2 nights in Jan 2026 ### 4/10 Poor #### Verified traveller Aug 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### details never specified and no communication Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them. Please don't book this hotel. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 8/10 Good #### Linda Mar 18, 2020 Liked: Cleanliness, room comfort Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans . En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!! ##### Linda Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### SANDRA LUCIA Mar 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Servicio de AR Cancún Plaza Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto. ![Vista desde la habitación de AR Cancún Plaza. ](https://a.travel-assets.com/ugc/hotel-reviews/3EB815F69E18DD60E702BE3D99BE5253C373A1091583346498249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SANDRA LUCIA Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 3, 2020 Liked: Cleanliness, amenities, property conditions & facilities El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 29, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller Oct 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view ##### Verified traveller Stayed 16 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Jul 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back. ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jun 26, 2019 Liked: Staff & service Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller May 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio y atención buena ubicación. Me gustó mucho mi estancia ##### Verified traveller Stayed 5 nights in May 2019 ### 2/10 Terrible #### Verified traveller May 22, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La cama terrible, las instalaciones terribles, el personal terrible, ##### Verified traveller Stayed 5 nights in May 2019 ### 6/10 Okay #### Verified traveller May 12, 2019 La alberca está limpia y buena vista Las habitaciones no son cómodas En general le falta mantenimiento y el ligas ya es viejo . Le falta remodelaciones y actualizaciones ##### Verified traveller Stayed 4 nights in May 2019 ### 8/10 Good #### William May 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Excellent Hotel For the Price! The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful. My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful. ##### William Stayed 6 nights in Apr 2019 ### 8/10 Good #### Verified traveller Feb 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has an excellent location, people is very kind and the seaview from the balcony is wonderful ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### angela n. Jan 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities It was ok the bed is very hard not really comfortable ##### angela n. Stayed 4 nights in Jan 2019 ### 4/10 Poor #### Verified traveller Sep 25, 2018 Disliked: Property conditions & facilities King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them. ##### Verified traveller Stayed 3 nights in Sep 2018 ### 2/10 Terrible #### Ben Sep 23, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics. ##### Ben Stayed 3 nights in Sep 2018 ### 8/10 Good #### Not Provided Sep 20, 2018 Liked: Staff & service, property conditions & facilities 잠시 머물기 편리한곳 ##### Not Provided Stayed 2 nights in Sep 2018 ### 8/10 Good #### Verified traveller Feb 27, 2020 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Emiliano Nov 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Emiliano Stayed 3 nights in Nov 2019 ### 2/10 Terrible #### Irais Oct 31, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Irais Stayed 6 nights in Oct 2019 ### 6/10 Okay #### Philippe Mar 4, 2019 ##### Philippe Stayed 3 nights in Feb 2019