Dear Yogaesh,Thank you for your feedback. We're delighted to hear that our motel served your needs well. We appreciate your tip about using the location pin for navigation, and we'll work to clarify our address information. We hope to welcome you back on your next trip!Warm Regards,George Wenur

Dear Surinder,I'm sorry to hear about the delay in your room being ready upon arrival. It's good to know that the staff provided you with coffee vouchers to make up for the inconvenience. If there are any other aspects of your stay you'd like to discuss or if there's anything we can do to improve, please feel free to let us know. We appreciate your feedback.Kind regards,George Wenur

Dear Ghanshyambhai,Thank you for taking the time to review our hotel. We appreciate your feedback and hope to welcome you back for an improved experience in the future.Best regards,George Wenur

Dear Sujit,Thank you for your feedback. We appreciate your suggestions regarding the lighting in the room and parking area, as well as the request for a microwave in the room. We will take these into consideration as we continue to improve our facilities and services.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know.Best regards,George Wenur

Dear Mathieu,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you found our location easy to get to and that you enjoyed our breakfast.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,George Wenur

Dear Michelle,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us, and that you found the motel room clean, the pool lovely, and the park great for kids. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,George Wenur

Dear Kevin,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms clean and enjoyed the quiet stay off the road.We understand that our location, while a little out of the city, offers a peaceful setting at a well-priced rate. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Warm regards,George Wenur

Dear Ravi,Thank you for sharing your feedback with us. We're sorry to hear that your experience with one of our staff members did not meet your expectations. Providing excellent customer service is a top priority for us, and we take your comments seriously.We will address this issue with our team to ensure that all our staff members receive the necessary training and support to provide exceptional service to our guests.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,George Wenur

Dear Kashif,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,George Wenur

Dear Inkit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Traveller,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Duncan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Angela,Thank you for taking the time to share your feedback, and we appreciate your loyalty as a repeat guest. We sincerely apologize for the issues you've encountered during your recent stays, and we value your honest input.We understand your concerns regarding the WiFi connectivity, room cleanliness, and maintenance. We are actively working on addressing these issues to enhance the overall guest experience. Your feedback highlights areas where we need to make substantial improvements, and we are committed to doing so promptly.Regarding the breakfast, we appreciate your feedback on both the buffet options and the service. We will review our offerings to ensure they meet the quality standards that our guests deserve.We also appreciate your acknowledgment of our pleasant staff. We are committed to providing a positive and problem-solving experience, and we will address any concerns raised by our guests more effectively in the future.We hope you consider giving us another chance to provide you with a much-improved stay in the future. If you choose to return, please feel free to reach out directly so we can ensure a more enjoyable experience.Thank you for your continued patronage, and we appreciate the opportunity to make amends.Warm regards,George Wenur

Dear Meaghan,Thank you for taking the time to share your positive experience at ibis Styles Tall Trees! We are delighted to hear that you and your family enjoyed your stay with us. It's wonderful to know that the cleanliness of the room, the appeal of the bunk beds, and the convenience of the pool's extended hours added to the overall enjoyment of your visit.We're also glad that you found our breakfast options to your liking. Our team strives to provide a comfortable and welcoming atmosphere, and we appreciate your kind words about our amenities and services.We look forward to welcoming you and your family back on your next trip to Canberra. If there's anything specific you would like to see or experience during your next stay, please feel free to let us know. Your feedback is valuable to us, and we are committed to ensuring every guest has a memorable and enjoyable stay.Safe travels, and we can't wait to host you again soon!Best regards,George Wenur

Dear Ramon,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,George Wenur

Thank you, Mark, for taking the time to share your experience. We're delighted to hear that you enjoyed your stay with us.It's great that our proximity to Canberra was convenient for you, and it sounds like you appreciated the short walk to a lively pub with pokies. We understand the importance of having amenities close by, and it's fantastic that you found a servo nearby as well. We're pleased to know that our on-site restaurant provided a convenient alternative for dining when you didn't feel like walking to the pub.We're thrilled to hear that you enjoyed the breakfast and that the pool added to your overall experience. Creating a positive and enjoyable stay for our guests is our top priority, and it's encouraging to know that we met your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there are any specific areas where we can further improve, please feel free to let us know. Thank you for choosing us for your accommodation needs.Kind regards,George Wenur

Dear Sue,Thank you for the great Score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Steven,Thank you for taking the time to share your feedback. We value the opinions of our guests, and we are eager to learn more about your experience to better understand and address any concerns you may have.Unfortunately, your review is brief, and we would appreciate it if you could provide more details about your stay. Your insights will help us identify areas for improvement and ensure a more enjoyable experience for our guests in the future.If there are specific issues or aspects of your stay that you would like us to address, please don't hesitate to reach out to our customer service team with additional information. We are committed to providing excellent service, and your input is essential in helping us achieve that goal.Thank you again for choosing our property, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,George Wenur

Dear Tuan Azzam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Heidi,We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is taken very seriously, and we are committed to addressing the issues you've raised. Our goal is to provide a clean, comfortable, and enjoyable environment for all our guests, and it is clear that we fell short of your expectations.We assure you that we are conducting a thorough investigation into the concerns you've highlighted, including the cleanliness, condition of the property, and the quality of breakfast. Immediate steps will be taken to rectify these issues, and we are actively working on a plan for a major overhaul to ensure a better experience for our guests in the future.We understand the impact this has had on your stay, and we sincerely apologize for any inconvenience caused. If there are any specific details or additional feedback you would like to share, please feel free to do so. Your input is crucial in helping us make the necessary improvements.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best regards,George Wenur

Dear Yubraj,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Varadharajan,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found the room clean and neat, and we're glad we could accommodate your request for a microwave. It's great that you enjoyed the greenery around the rooms, the play area for kids, and the pool.We appreciate your comments about the convenient location and the proximity to tourist attractions and supermarkets. Your feedback regarding the reception staff is also noted, and we will address this to ensure a more cheerful and welcoming atmosphere.If you have any specific preferences or suggestions for improvement, please feel free to let us know. We value your input, and we hope to have the opportunity to welcome you back for another enjoyable stay.Thank you for choosing our accommodation.Best regards,George Wenur

Dear Bolortsetseg,We sincerely apologize for the unsatisfactory experience you had during your stay. The presence of bugs and cockroaches in the room is completely unacceptable, and we understand the distress and inconvenience this must have caused.We take matters like this seriously, and immediate steps will be taken to address and rectify the issue. Thorough inspections and pest control measures will be implemented to ensure a more comfortable and pest-free environment for our guests in the future.If you have any specific details or additional feedback you would like to share, please feel free to do so. Your input is crucial, and we hope to have the opportunity to regain your trust in the future.We apologize for any inconvenience caused and appreciate your understanding.Best regards,George Wenur

We sincerely apologize for the unacceptable experience you had during your stay. It is disheartening to hear about the cleanliness issues in your room and the lack of polite and courteous service from the receptionist.Your feedback is taken seriously, and we assure you that immediate steps will be taken to address and rectify these issues. Thorough cleaning measures will be implemented to ensure a clean and comfortable environment for our guests. Additionally, we will address the matter with the receptionist to ensure improved communication and customer service.If you have any specific details or additional feedback you would like to share, please feel free to do so. Your input is crucial, and we hope to have the opportunity to regain your trust in the future.We apologize for any inconvenience caused and appreciate your understanding.Best regards,George Wenur

Dear Siva Kumar Raja,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our property.We are deeply concerned about the issues you raised regarding the cleanliness and maintenance of the rooms. Your comments regarding the presence of cockroaches, water leakage, and disruptions to water supply are alarming, and we want to assure you that we take these matters very seriously. Our team is investigating the situation to address and rectify these issues promptly.Regarding the promised refunds, we apologize for any delay you have experienced. Rest assured, our finance team is actively processing the refund for the breakfast and the partial booking amount as per our commitment. Please allow a few more days for the transaction to reflect in your account.We understand the impact this had on your overall experience and sincerely regret that your visit was marred by these challenges. We would appreciate the opportunity to make amends, and we encourage you to reach out to our customer service team directly with your booking details so we can expedite the resolution process.Once again, we apologize for the inconvenience you faced and appreciate your understanding. We value your feedback as it helps us improve our services for future guests.Warm regards,Georger Wenur

Dear Chung Wah,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Eaglehawk - we greatly appreciate it!We are sorry to hear that you didn't have the best of stays, thank you for taking the time to provide us with your feedback.We hope to see you again so that we can provide you with the best that Eaglehawk can offer!Kind regards,George Wenur

Dear Wuei Su,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,george wenur

Dear Ali,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Opalyn,Thank you for taking the time to leave a review following your one-night stay with us. We appreciate your feedback and are glad to hear that you chose our hotel for your visit.If there are specific aspects of your stay that stood out to you or areas where we can improve to make your future visits even more enjoyable, please feel free to share your insights. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another stay in the future. If there's anything you'd like to discuss or if you have any special requests for your next visit, please don't hesitate to reach out.Thank you for choosing our hotel, and we look forward to serving you again.Warm regards,George Wenur

Thank you for sharing your feedback regarding your stay with us. We appreciate your honesty and take your concerns seriously.We would like to learn more about your specific experience to understand how we can improve and address any issues you may have encountered during your stay. Your satisfaction is our priority, and we apologize if we fell short of your expectations.If you could provide additional details or share specific areas where we can improve, it would be immensely helpful. Your feedback guides us in making the necessary enhancements to ensure a more positive experience for all our guests.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,George Wenur

Dear Elise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Muhammad,Thank you for taking the time to leave a rating on Wotif following your recent experience with us. We appreciate your feedback and are pleased to see that you rated your stay 4 out of 5.If there are specific details or aspects of your stay that you would like to share, or if there are areas where we can further improve to enhance your experience, please feel free to provide additional comments. Your insights are valuable to us as we continuously strive to meet and exceed our guests' expectations.We hope to have the opportunity to welcome you back in the future for another positive experience. If there's anything we can do to make your next stay even better, please let us know.Thank you for choosing to stay with us.Warm regards,George Wenur

Dear Keely,Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you and the kids loved your stay and that you're considering a return visit!We're glad you appreciated the peace and quiet during your stay. We understand that the location being 30 minutes from everything was a downside for you. While our serene setting provides a tranquil escape, we understand the importance of convenience. We'll take your feedback into consideration as we continuously strive to improve our guest experience.It would be our pleasure to welcome you back on your next visit. If there's anything specific you would like us to address or if you have suggestions for improving the overall experience, please feel free to share. Your input is valuable to us, and we want to ensure that your future stays are even more enjoyable.Looking forward to hosting you again!Best regards,George Wenur

Dear Amanda,Thank you for taking the time to tell us about your experience at the ibis Styles Eaglehawk. I am sorry that your experience did not meet your expectations; especially you were assigned to uncleaned room. Please allow me to express my sincerest apologies.At Eaglehawk, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,George Wenur

Dear Raymond,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,George Wenur

Dear Craig,We very much appreciate your comments regarding your stay at the ibis Styles Eaglehawk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,George Wenur

Dear Kristy,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,George Wenur

Dear Lily,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. At this time of the year, we are facing bugs infestation, and this has been attended and need time to eliminate them. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust.I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,George Wenur

Dear Ray,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Jenny,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Karen,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Daniel,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Tammy,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Shannon,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Duy,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Bronwen,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Kevin,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Neeraj,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Fatema,Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Eaglehawk - we greatly appreciate it!We are glad to hear that you had a good stay, and we hope to see you again so that we can provide the very best experience that Eaglehawk can offer!Kind regards,George Wenur

Dear Melissa,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,George Wenur