Deluxe Double Room, 1 Double Bed, Sea View
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Reviews of Hotel Des Etrangers - Special Class

3 out of 5
Hotel Des Etrangers - Special Class
Kemalpasa Mah. Yali Cad. No: 25-27, Çanakkale, Canakkale

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from resepsiyon on Feb 24, 2024
We are pleased to meet you, thank you very much

2/10 Terrible

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here. Badly treated by Owners.
Booked for 4 nights at 70 euros per night - requested a quiet room and were the only guests in the hotel. From about 9pm till 3am you are kept awake by the loudest of music from bars and clubs nearby. Impossible to sleep even with earplugs. Then from 3am you hear all the noise from people and cars leaving the area from the parking lot opposite. Decided to check out after a terrible night which we did but the hotel owners absolutely refused to offer any refund at all for our 3 unused nights so they even made clear euro 210 profit out of our misery. Despite phone calls from Hotels.com they still refused. We moved to the Doubletree by Hilton which was great. Do not stay at this hotel. They should warn guests about the noise but instead they trick you by only allowing non refundable bookings so you’re stuck. The front desk staff admit all guests complain about the noise and they are under instruction to state absolutely no refund. The noise from the clubs is very, very loud and evidently is same every night. We were there on Sunday in November so imagine what it’s like in high season. Deluxe room 15 year old AC / heating doesn’t work. Bathroom is tiny and smelly. Rooms badly need renovations. Despite Google reviews 4 days ago no response from Owners. The noise problem may not be their fault but it certainly isn’t the fault of the paying guests. We never asked for anything other than some refund for our 3 unused nights in an otherwise empty hotel.
Stayed 4 nights in Nov 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
My husband and I had an exclusive stay in this exceptional hotel from the warm welcoming hosts meeting us with a cup of delicious Turkish coffee to the impeccable rooms, bathrooms and sitting areas. It is a pity that we did not have more time to stay and enjoy this lovely place. Would like to recommend it to anyone looking forward to enjoy the lovely Canak Kale and the ancient Troy city.
Stayed 1 night in Oct 2021
Response from Hasan on Oct 12, 2021
Dear Guest, thank you for kind words.We are happy that you enjoyed your stay, it was a pleasure for us to host a nice family like yours and we hope you will come back soon. Mrs. and Mr. Candan says hello to you too.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Sep 2020
Response from Ally on Sep 28, 2020
Dear Bennett, Thank you for your comment.We're very happy to guest you in our Hotel.We wait you again.Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel in Canakkale
Stylish boutique hotel in city centre. Stayed one night in a room with balcony and sea view. Car park opposite the hotel. Best restaurant in town also opposite the hotel. Exit from back door into old town. Staff very helpful and professional. Excellent breakfast. Throughly recommended
Stayed 1 night in Aug 2020
Response from Ally on Sep 24, 2020
Thank you very much for your lovely commends.We're very happy that you enjoyed to staying in our Hotel.It was nice to guest you here..We wait you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Richard J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Robb, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, a little noisy.
I stayed here only one night, while on a solo motorcycle trip through Turkey. The staff were friendly and extremely helpful -- finding me a safe spot to park my motorcycle, helping me print boarding passes, and even moving my room at the last minute (more on that in a second). The hotel itself is historic, quaint and charming, overlooking one of the streets near the waterfront in Canakkale; the architectural style and the wrought-iron balconies overlooking the street give it almost a French Quarter/New Orleans feel. The breakfast was tasty and expansive, with fresh-baked breads and pastries. The only downside -- the balcony rooms overlooking the streets are VERY noisy. I was getting up early the next morning and needed to turn in early (before midnight), but the traffic going by on the street was very loud. I normally sleep with earplugs, but even those weren't enough. However, I asked the staff if I could move to a different room, and they moved me to one on the other side of the hotel, overlooking the smaller street in the back. There are restaurants, cafes and nightclubs on this street, and some of that noise filtered in, but it was not nearly as loud as the noise from the street itself. If you are an extremely light sleeper or turn in early, you should definitely enquire about quieter rooms.

10/10 Excellent

Oemer, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical place with taste
Family owned small hotel. Very friendly, nice , and sociable people. Bfast was made customized for our own preference. 200 year old hotel and the very first hotel in canakkale.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Good location, nice staff, clean room! We loved the breakfast.

8/10 Good

Caro, Melb, Aust.

Liked: Cleanliness, staff & service
Pleasant decor, helpful staff
The staff were very helpful - they changed our room to a larger one to better suit us, for a small fee. We were well placed in a room with a balcony that was charming if not a little loud at night. The breakfasts were wonderfully presented & we were very well catered to - I felt bad for not eating half of it. It is very close to the ferry terminal & hundreds of shops, bars & eateries. Car parking is literally across the road in a public park for a reasonable fee.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Interesting quaint hotel
Staff were very friendly and breakfast was good. The hotel and room were clean and recently renovated. The room was very noisy until about 0100 and there was no hot water on the first morning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel near to the sea
Paid car park opposite. Sea facing rooms over the street so quite noisy but comfortable bed so we slept well anyway!

10/10 Excellent

NJC, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relief in Canakkale
This charming little hotel was a welcome sight after the six hour bus trip from Istanbul. It has a great location only minutes by foot from the ferries and one street back from the foreshore. I had booked a deluxe double room for three nights which was spacious and, like the entire hotel, very well presented - recently completely refurbished. My room had cute little balconies and could I even see across the Dardanelles from one of them. Staff were very friendly; although only the charming young man, who was the night manager, had good English. This was not a problem and I managed very easily. The breakfast was excellent. Shops and points of interest, such as the military museum close by. There are only stairs and this could be a problem for some travellers. The only two little issues for me: my room at the front of the hotel overlooking the street could be a little noisy at night and there was no kettle for making a hot drink. Overall, though, had a wonderful stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ellis on Sep 19, 2023
Thank you very much for your feedback.

10/10 Excellent

Yigit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ve Konforlu
Gayet temiz ve konforlu bir aile işletmesi oteliydi. Kız arkadaşım ile mutlu ayrıldık, bir daha Çanakkale’ye gelirsem yine bu otelde konaklarım.
Stayed 2 nights in Jul 2023
Response from yel on Sep 9, 2023
Menmun kalmanıza çok sevindik,en kısa zamanda sizi tekrar misafir etmek isteriz.

8/10 Good

Abdurrahim Hakan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir konaklama geçirdik. Neşeli, güler yüzlü otel sahipleri ve çalışanları misafirlerini rahat ettirmek için ellerinden geleni yapıyorlar. Otelin konumu çok merkezi. Ziyaretçilerin ilgisini çekebilecek her noktaya yürüme mesafesinde. Dolayısı ile Gelibolu yarımadasına geçme haricinde Çanakkale merkezde kalacaklar için ulaşım problemi söz konusu değil. Feribot iskelesi de çok yakın. Gece hayatını sevenler için ise yine lokasyon açısından çok avantajlı. Çanakkale'nin en hareketli noktasında bulunuyor. Sonuç olarak biz memnun kaldık. Tavsiye ederiz.
Stayed 4 nights in Jun 2023
Response from Hotel Des Etrangers on Jul 7, 2023
Hakan bey merhaba, bizler de sizleri ağırlamaktan ,tanımaktan mutluluk duyduk..Güzel yorumlarınız için çok teşekkür ederiz :)Yine görüşmek dileğiyle ..

10/10 Excellent

Zeynep

Stayed 2 nights in Apr 2023
Response from Hotel Des Etrangers on Jul 10, 2023
Bizleri seçtiğiniz için teşekkürler, tekrar görüşmek dileğiyle..

10/10 Excellent

Gizem

Stayed 2 nights in May 2023
Response from Hotel Des Etrangers on Jul 11, 2023
Gizem hanım sizleri tanımaktan mutluluk duyduk, tekrar görüşmek dileğiyle..

10/10 Excellent

Beat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr persönlich geführtes traditionsreiches Hotel, wunderbar im Zentrum der Stadt gelegen. Das Haus atmet Geschichte, ist sehr gut unterhalten mit originaler Einrichtung. Die Gastgeber sind äusserst aufmerksam und liebenswürdig. Wir empfehlen das Hotel gerne weiter.
Stayed 2 nights in Feb 2023

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Gece 6 Gün Rüya Gibi Bir Çanakkale Yaşadık
Çok güzel bir lokasyona sahip. İster 30 saniyede kordonda deniz kenarında yürümeye başlıyorsunuz ister 15 saniye içerisinde çarşının içerisinde dolaşmaya başlıyorsunuz.Ayrıca Çimenlik Kalesi/Deniz Müzesi ve Nusret Mayın Gemisi 1 dk yürüyüş mesafesinde yer alıyor. O kadar güzel konumda yer alıyor ki gün içerisinde aktif dinlenmemizi hep odamızda yaptık.Hamidiye Tabyalarını kesinlikle gitmelisiniz. Yine otelden yürüyüş mesafesinde yer alıyor ve çok güzel bir müzeye sahip.Troy antik kentine gitmek için 15 dk çarşı içerisinden yürüyerek minibüse biniyorsunuz ve direkt sizi antik kentin giriş kapısına kadar götürüyor. İşletmede çalışan herkes çok pozitif ve muazzam ilgililer.Daha kapıdan girer girmez isminizle karşılayıp odaya yönlendiriyorlar.Bu takvimi takip edip ilgili olduklarına dair ilk işaretti. Normal butik otellerin kat hizmetleri eksik olur temizlik düzensizdir fakat burada normal otellerden bile daha kaliteli bir kat hizmeti vardı.Hiç bir gün oda temizlensin demedik fakat her gün ilk giriş yapıyormuşuz gibisine temiz ve tertipliydi oda.Her gün çok güzel temizlik yapıldı. Otelde kaldığımız 5G6Gün boyunca hiç bir olumsuzluk yaşamadık.Çanakkale genel olarak insana huzur veriyor, insanlar pozitif ve yardımsever fakat işletme bunu biraz daha ileri götürmüş durumda. Kahvaltıları iyiydi.Biz otellerde kahvaltıda patates kızartması vb ürünler geldiğinde mutsuz olan çiftiz ve neyseki burada öyle basit sağlıksız seçimlere kaçış hiç olmadı.Kahvaltı doyurucuydu.Çok teşekkür ediyoruz
Dıştan görünüş
Balkondan Deniz manzarası ve Sabah Çayı
Odadan Akşam manzarası
Stayed 5 nights in Nov 2022
Response from Hotel Des Etrangers on Nov 30, 2022
Görüşleriniz için çok teşekküler. Çanakkale'ye geldiğinizde her zaman yine bekleriz. Tekrar görüşmek dileğiyle...

10/10 Excellent

TC Mustafa

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel merkezi mekan ve sahipleri çok sevimli kahvaltısı güzel mekan
Stayed 1 night in Oct 2020
Response from Ally on Oct 7, 2020
Güzel Yorumunuz için çok teşekkür ediyoruz.Gönderdiğiniz yorumlar bizi olumlu yönde motive ediyor.Yolunuz Çanakkaleye düşerse tekrar bekliyoruz. Hotel des Etrangers Ailesi

10/10 Excellent

Sinem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Güler yüzlü personel, son derece temiz, lezzetli kahvaltı ve enfes lokasyon. Sadece odalar dışarıdan çok ses alıyor.
Stayed 1 night in Jul 2020
Response from Hasan on Jul 26, 2020
Görüşleriniz için çok teşekküler. Çanakkale'ye geldiğinizde her zaman yine bekleriz. Tekrar görüşmek dileğiyle...

8/10 Good

Günser

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim.
Konumu nedeniyle seçmiştim..Keyifli ve rahat hissettiren bir otel..Çok merkezde olmasına rağmen oldukça sessiz.İşletmeci ve çalışanlar ilgili ve güleryüzlü.Kahvaltı yeterli..
Stayed 2 nights in Feb 2020

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Hotel Des Etrangers on Dec 13, 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ediyorum.
Sehrin merkzinde guzel bir otel. Ozellikle personel son derece kibar. Rahatlikla konaklanabilir.
Stayed 2 nights in Oct 2019
Response from Hotel Des Etrangers on Dec 13, 2019
Değerli yorumunuz için teşekkür ederiz. Herzaman sizi ağırlamak isteriz.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sfeervol hotel nabij veerboot
Leuk, sfeervol hotel. Goed ontbijt, aardige service.