Interior
Check availability

Reviews of Muong Thanh Luxury Can Tho Hotel

4 out of 5
Muong Thanh Luxury Can Tho Hotel
Area E1, Cai Khe River Islet, Cai Khe Ward, Ninh Kieu District, Can Tho

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 178 reviews" "
Rating 8 - Good. 70 out of 178 reviews" "
Rating 6 - Okay. 30 out of 178 reviews" "
Rating 4 - Poor. 7 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Vietnam touring around Vietnam. We stay at Muong Thanh. Never go wrong with the hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location and access to town.
Good facility, a bit dated but very nice overall. Recommend better service around the pool area. Hard to get food and beverage, staff was not checking on the guests for service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s luxury hotel with reasonable price
Stayed 1 night in Nov 2023

8/10 Good

Phuong Tuyet

Liked: Cleanliness, property conditions & facilities, room comfort
Phuong Tuyet
Pleasure. Your receptionist un friendly welcome, but we let it goes. She mights in the bad move.
Stayed 1 night in Sep 2023
Response from Thu on Sep 28, 2023
Dear Guest, Warmest greetings from Muong Thanh Luxury Can Tho! Firstly, we would like to thank for your stay at our hotel. Besides that, we would like to sincerely apologize and to acknowledge your comment and then we will training with the staff department for receptionists's attitude. We hope that we will have the opportunity to welcome you back Mường Thanh Cần Thơ at the next time. Best regards Tran Yen Vinh - General Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the one night always very good only complaint was the bed had had its day ended I up with bad back.everything else great
Stayed 1 night in Sep 2023
Response from Thu on Sep 15, 2023
Dear Guests,On behalf of the Board of Directors of Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thanks to you for choosing Muong Thanh Hotel as a place to stay and use the service. We would like to acknowledge your contributions, through which this is also a valuable contribution to help the hotel be more complete.Thank you very much! Tran Yen Vinh - General Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with excellent view
Good hotel, good location at excellent view. The only problem is water pressure for showering is so weak to make having shower is uncomfortable. If this issue is fixed this hotel would be very ideal. Staffs are friendly and very helpful.
Stayed 3 nights in Jul 2023
Response from Thu on Jul 27, 2023
Dear Guest,On behalf of the Board of Directors Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thank you for choosing Muong Thanh Hotel as a place to stay and our services. We are appreciated your comments and sincerely we would like to apologize to you as some inconvenience issues made you uncomfortable. Through your valuable suggestions it will help us to improve the hotel services.Best regards Tran Yen Vinh - General Manager

10/10 Excellent

Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thu on Jul 22, 2023
Dear Guests,On behalf of the Board of Directors of Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thanks to you for choosing Muong Thanh Hotel as a place to stay and use the service. We would like to acknowledge your contributions, through which this is also a valuable contribution to help the hotel be more complete.Thank you very much! Tran Yen Vinh - General Manager

4/10 Poor

Vuong

Disliked: Property conditions & facilities
Place needs a renovation
Stayed 1 night in Jul 2023
Response from Thu on Jul 22, 2023
Dear Guest,On behalf of the Board of Directors Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thank you for choosing Muong Thanh Hotel as a place to stay and our services. We are appreciated your comments and sincerely we would like to apologize to you as some inconvenience issues made you uncomfortable. Through your valuable suggestions it will help us to improve the hotel services.Best regards Tran Yen Vinh - General Manager

10/10 Excellent

Hai

Stayed 2 nights in Jun 2023
Response from Thu on Jul 22, 2023
Dear Guests,On behalf of the Board of Directors of Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thanks to you for choosing Muong Thanh Hotel as a place to stay and use the service. We would like to acknowledge your contributions, through which this is also a valuable contribution to help the hotel be more complete.Thank you very much! Tran Yen Vinh - General Manager

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, but a bit of upkeep goes a long way.
Standard sized room and comfortable beds. Outlets could use a bit of upkeep since plugs didn't tend to stay in securely. Showers were operational, but the adjustable bracket for the secondary hose was not holding in place. Water was warm enough but wasn't consistently hot. Breakfast buffet was great and offered many options including a hot soup station and an egg frying station. Overall it was a decent place to stay, but could definitely use a bit of maintenance.
Stayed 1 night in Mar 2023
Response from Tran Yen Vinh - General Manager on Apr 6, 2023
Dear Guests,On behalf of the Board of Directors of Muong Thanh Luxury Can Tho Hotel, I would like to send greetings and thanks to you for choosing Muong Thanh Hotel as a place to stay and use the service. We would like to acknowledge your contributions, through which this is also a valuable contribution to help the hotel be more complete.Thank you very much!

6/10 Okay

Anson

Stayed 2 nights in Dec 2022

10/10 Excellent

Luyen

Stayed 2 nights in Jun 2022

6/10 Okay

fabrice

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2021
Response from Tran Yen Vinh - General Manager on Jun 7, 2021
Dear Mr Fabrice, Warmest greeting from Mường Thanh Luxury Cần Thơ! Thanks for your feedback and wish you good health and success.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
The view on the south side of the building facing the bridge and river junctions was amazing. Lounged for hours in front of my suite's window looking at the interesting scenery. Hotel was clean, comfortable and staff were kind and accomodating.
Stayed 1 night in Mar 2021
Response from Tran Yen Vinh - General Manager on Mar 22, 2021
Dear Mr Jeff, Warmest greetings from Mường Thanh Luxury Cần Thơ! Yes, we do with our best. We hope we have the opportunity to serve you in the future. Many thanks and wish you good health and success. Best regards,

6/10 Okay

DUYOUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is dark
Room is too dark at night for work. Cleaning is good.
Stayed 4 nights in Sep 2020
Response from Tran Yen Vinh - General Manager on Oct 9, 2020
Dear Mr Duyoung, Warmest greetings from Muong Thanh Luxury Can Tho! Firstly, we would like to thank for your stay at our hotel as always. Besides that, we would like to acknowledge your comment and do apologize for any inconvenience. We hope that we will have the opportunity to welcome you back Mường Thanh Cần Thơ at the next time with a brighter room for you. Best Regards,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The staff was excellent and service oriented. I will be back soon
Thanks for helping with flowers to be delivered to the hospital
Stayed 1 night in Mar 2020
Response from Tran Yen Vinh - General Manager on Mar 9, 2020
Dear Mr Mark, Thank you very much for your great comments. Yes, we will do our best. Hope that we will have another chance to serve you again. Yours sincerely,

6/10 Okay

Ami, NJ

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Good location and nice view. Also the pool was very nice as well.
Stayed 3 nights in Feb 2020
Response from Nguyen Hai Mai Han - Director of Sales on Mar 5, 2020
Dear Ms Ami, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

6/10 Okay

Aaron, Can Tho

Travelled with family
Liked: Staff & service
Big hotel but dirty carpets and old facilities .. staff friendly
Stayed 1 night in Feb 2020
Response from Nguyen Hai Mai Han - Director of Sales on Feb 25, 2020
Dear Mr Aaron, Warmest greetings from Muong Thanh Luxury Can Tho! We would like to express our great thankfulness for your comments to our hotel. Because your valued feedback will improve our services in the future. We once again apologize for any inconvenience this may cause you and we are looking forward to receiving your sympathize, it would be our great honor and pleasure to welcome you back to our hotel on next time. Our sincerest regards,

6/10 Okay

DIEM

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything is ok, I see online when i book this hotel they have a swimming pool but they said they cleaned or investment, so on 2 day we stay my kids can’t swiming. When we there in 10 or 15 minutes no one bring a water to us but after we checking we see they bring a water to couple of China customers look like Vietnamese people discriminate against Vietnamese people. After that we stay at the hotel and pay the same as everyone. We stay at Ninh Kieu riverside for the next 10 days we’re so happy with anything & more chipper then Muong Thanh Luxury. We never be back here again, if we travel to Vietnam
Stayed 2 nights in Jan 2020
Response from Nguyen Hai Mai Han - Director of Sales on Feb 26, 2020
Dear Ms Diễm, Warmest greetings from Muong Thanh Luxury Can Tho! We do apologize for your problems when you stay with us. We have noted all your complaints and we will definitely training our staffs more professionally. We once again apologize for any inconvenience this may cause you and we hope that you will give us more opportunities to bring you better services for the next stay at our hotel. Best regards,

10/10 Excellent

TravelerAsia, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, quiet and nice location. It feels like a resort by itself
Stayed 2 nights in Jan 2020
Response from Nguyen Hai Mai Han - Director of Sales on Feb 4, 2020
Dear Valued guest, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Nguyen Hai Mai Han - Director of Sales on Feb 26, 2020
Dear Valued Guest, Warmest greetings from Mường Thanh Luxury Cần Thơ! Thank you for your feedback. And we look forward to receive your comments in detail so that we can improve them with our best. Thanks again and we hope that you will give us more opportunities to bring you better services for the next stay at our hotel. Best regards,

4/10 Poor

Thi, California

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room key does not work. The receptionist is not so friendly.
Stayed 1 night in Jan 2020
Response from Nguyễn Hải Mai Hân - Director of Sales on Feb 4, 2020
Dear Ms Thi, Warmest greetings from Muong Thanh Luxury Can Tho! We do apologize for your problems when you stay with us. We have noted all your complaints and we will definitely training our staffs more professionally. We once again apologize for any inconvenience this may cause you and we hope that you will give us more opportunities to bring you better services for the next stay at our hotel. Best regards,

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service!
A lovley two night-stay for our family! Fantastic breakfast and lovley poolarea. And most important an over the top service from the reception fixing some tourtickets and help with info and tickets for our trip after our stay with this hotel. Thank you so much! We will Absolutely recommend this for anyone who has some nights in Can Tho !
Stayed 2 nights in Jan 2020
Response from Nguyen Hai Mai Han - Director of Sales on Feb 4, 2020
Dear Mr Thomas, Thank you very much for your great comments. Yes, we will do our best. Hope that we will have another chance to serve you again. Best regards,

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent place to stay. Breakfast was excellent. Would come back again given a chance.
Stayed 2 nights in Dec 2019
Response from Nguyen Hai Mai Han - Director of Sales on Feb 4, 2020
Dear Mr Mike, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel And serviceNext time I can stay here again
Stayed 1 night in Oct 2019
Response from Nguyen Hai Mai Han (Ms.) on Nov 8, 2019
Dear Valued guest, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

10/10 Excellent

Soon Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Recommend
Great!
Stayed 1 night in Oct 2019
Response from Nguyen Hai Mai Han (Ms.) on Nov 8, 2019
Dear Valued guest, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

10/10 Excellent

Soon Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time. will come again
Good stay
Stayed 1 night in Oct 2019
Response from Nguyen Hai Mai Han (Ms.) on Nov 8, 2019
Dear Valued guest, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your great feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

8/10 Good

Tuan, NY

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Carpet need to clean and remove certain odor. Some smell left over from either previous guests Or old carpet.
Stayed 1 night in Sep 2019
Response from Nguyen Hai Mai Han (Ms.) on Nov 8, 2019
Dear Mr Tuấn, Thank you very much for your choosing Mường Thanh Luxury Cần Thơ! We do apologize for your problems when you stay with us. We have noted all your comments and we try to improve them as soon as possible. Hope that we will have another chance to serve you again. Best regards,

10/10 Excellent

Jae Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
beds were very hard... our floor was clean but our parent's floor smelt mouldy
Stayed 2 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
The staff was very service oriented and friendly and the manager went out of her way to help send flowers to a hospital for us. She was amazing
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, great breakfast. Only a short walk across the bridge to the heart of town. Awesome bánh xeo place right across the road!
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Jun 2019
Response from Nguyen Hai Mai Han (Ms.) on Jul 12, 2019
Dear Mr/Ms Anonymous, Warmest greetings from Muong Thanh Luxury Can Tho! Thank you so much for your sweet feedback. It would be our great honor or pleasure to serve you when you come back. Yours sincerely,

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Thuy An on Jun 1, 2019
Dear sir/mdam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so happy to receive all your good comments about our services. We hope that we have a change to see your family in soon time. Have a nice day !!!

8/10 Good

JEROME

Liked: Staff & service
Stayed 2 nights in Apr 2019
Response from Thuy An on Apr 17, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so happy to receive all your good comments about our services. We hope that we have a change to see your family in soon time. Have a nice day !!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
-Room teperature was so cold but there was no temperature controller in the room. -Water was running out on the bath room floor after a shower due to poor designed. - Hallway was so hot and lack of lights due to cost saving. -NEVER. COM BACH AFTERTHIS MISTAKE.
Stayed 2 nights in Mar 2019
Response from Thuy An on Mar 11, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so sorry to know that you did not have a great stay at the hotel. We noted your comments about our services & try to improve in the near future. We hope that we have a chance to see your family in soon time. Have a nice day !!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This Is a quiet location and convenient to get to shopping area
Stayed 1 night in Mar 2019
Response from Thuy An on Mar 11, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so happy to receive all your good comments about our services. We hope that we have a change to see your family in soon time. Have a nice day !!!

8/10 Good

J Christopher

Liked: Cleanliness, staff & service
Nice stay but noisey 19th floor because karsoke
Iverall the hotel is nice with a great pool. It seems to lack some luxury as stated in the title. Also 19th floor has a karaoke above so its noisey on that floor
Stayed 2 nights in Feb 2019
Response from Thuy An on Mar 7, 2019
Dear Mr. J Christopher, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day !!!

8/10 Good

J Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
overall decent hotel
Overall the hotel is nice and service is good. Our family was located ont he 19th floor which offers nice views but can be noisey witht he karaoke just above.
Stayed 1 night in Feb 2019
Response from Thuy An on Mar 4, 2019
Dear Mr. J Christopher, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day !!!

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from Thúy An on Apr 9, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so happy to receive all your good comments about our services. We hope that we have a change to see your family in soon time. Have a nice day !!!

8/10 Good

Lan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet place
The room is spaces but the bathroom is lack of plumbing problem, after shower the water is leaking on the floor The hotel is far from the center but you can find somewhere else better , good wifi /good breakfast buffet, We only stayed for 2 night
Stayed 1 night in Feb 2019
Response from Thuy An on Feb 13, 2019
Dear Ms. Lan, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day!!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large, clean, wide corridors, everything in a large scale. All very nice even if there were not many guests atvthisctime
Stayed 1 night in Jan 2019
Response from Thuy An on Jan 26, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Thuy An on Jan 26, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day!!!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Thuy An on Jan 19, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day!!!

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Thuy An on Jan 9, 2019
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We are so happy to receive all your good comments about our services. We hope that we have a change to see your family in soon time. Have a nice day !!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Thuy An on Dec 3, 2018
Dear sir/madam, Thank you for your staying with us at Muong Thanh Luxury Can Tho Hotel last time. We noted your comments about our services. We hope that we have a chance to see your family in soon time. Have a nice day !!!