[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surya-Pan Hotel Refúgio Hotel in Campos do Jordão with a full-service spa and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/3998beeb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room | View from room](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/88ee89f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/367e0dd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6966f298.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/5a804614.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, a garden, and conference space are just a few of the amenities provided at Surya-Pan Hotel Refúgio. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi. 8.0 Very good ## Popular amenities - Spa - 24/7 front desk - Pool - Housekeeping - Pet-friendly - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6c718be5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Superior with Forest View - 430 sq ft - Sleeps 3 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/cc694507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 3 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9e442109.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 4 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9d5a3da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 484 sq ft - Sleeps 4 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/c4beb8d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Bathtub - 484 sq ft - Sleeps 4 ![Suíte Bem Estar Premium](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6b5e0836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Bem Estar Premium ### Highlights Fireplace LCD TV 2 bedrooms Blackout drapes/curtains Hair dryer Private bathroom Microwave Minibar - 753 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Bungalow](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/74fbb6b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow 10.0 Exceptional 1 review ### Highlights Fireplace LCD TV 8 bedrooms Blackout drapes/curtains Private bathroom Hair dryer Shower/tub combination Microwave - 689 sq ft - 8 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/956c58d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Performance (Standard) 8.0 Very good 2 reviews ### Highlights Fireplace LCD TV 2 bedrooms Blackout drapes/curtains Hair dryer Private bathroom Microwave Minibar - 431 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ![Standard Suite (Triplo)](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/361e76ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite (Triplo) ### Highlights Fireplace LCD TV Blackout drapes/curtains 2 bedrooms Hair dryer Microwave Minibar Cable channels - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/956c58d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite (Quadruplo) ### Highlights Fireplace LCD TV Blackout drapes/curtains 2 bedrooms Hair dryer Microwave Minibar Cable channels - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/5a804614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Fireplace LCD TV 2 bedrooms Blackout drapes/curtains Hair dryer Microwave Minibar Cable channels - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Suíte Bem Estar](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/fd433b36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Bem Estar 10.0 Exceptional 1 review ### Highlights Fireplace LCD TV 2 bedrooms Blackout drapes/curtains Hair dryer Private bathroom Microwave Minibar - 753 sq ft - 2 bedrooms - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Suite Equilibrio](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/755ea54d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Equilibrio ### Highlights Fireplace LCD TV Blackout drapes/curtains 2 bedrooms Hair dryer Private bathroom Microwave Minibar - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Suite Equilibrio Premium](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/021ae5d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Equilibrio Premium ### Highlights Fireplace LCD TV Separate bedroom Blackout drapes/curtains Hair dryer Private bathroom Microwave Minibar - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/093ddab2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Classic with Garden View - 430 sq ft - Sleeps 3 ![Premium Room](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/40b6c34b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Fireplace LCD TV 4 bedrooms Blackout drapes/curtains Hair dryer Microwave Minibar Cable channels - 344 sq ft - 4 bedrooms - Sleeps 3 - 1 King Bed and 1 Twin Bed ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/3a0594e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite with internal view - 322 sq ft - Sleeps 3 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/4e00b04c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Premium with Mountain Range View - 516 sq ft - Mountain view - Sleeps 4 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9fdf114a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite with Garden View - 516 sq ft - Sleeps 4 ![2 bedrooms, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/51a640c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-Surya-Pan-Hotel-Refugio.h7800464.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-Surya-Pan-Hotel-Refugio.h7800464.Hotel-Information) ## About the area Alto da Boa Vista, a neighborhood in Campos do Jordão, is home to Surya-Pan Hotel Refúgio. The area's natural beauty can be seen at Forest Garden and Vale Encantado, while Boa Vista Palace and CARDE Art Design Museum are cultural highlights. Araucaria Chocolate Factory and Tarundu Leisure Center are also worth visiting. [Visit our Campos do Jordão travel guide](https://www.expedia.ca/Campos-Do-Jordao.dx180339) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.73645%2C-45.61839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CRjMsiiY5NUBONrjLmvGqCsKTbA=) Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000 ### What's nearby - Baden Baden Brewery - 3 min drive - 2.2 km - Claudio Santoro Auditorium - 3 min drive - 2.2 km - Campos do Jordão City Gate - 6 min drive - 5.0 km - Tarundu Leisure Center - 7 min drive - 5.7 km - Capivari Park - 8 min drive - 6.8 km ### Getting around - Emílio Ribas (Abernéssia) Station - 11 min drive - Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive ### Restaurants - ‪Café Palácio - ‬7 min walk - ‪About Coffee - ‬6 min drive - ‪Cervejaria Baden Baden - ‬4 min drive - ‪Geléia dos Monges - ‬6 min drive - ‪Rota 77 - ‬5 min drive ## About this property ### Surya-Pan Hotel Refúgio Hotel located in Alto da Boa Vista A terrace, a garden, and conference space are just a few of the amenities provided at Surya-Pan Hotel Refúgio. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - A 24-hour front desk, smoke-free premises, and luggage storage - Tour/ticket assistance, wedding services, and a banquet hall Room features All guestrooms at Surya-Pan Hotel Refúgio boast thoughtful touches such as fireplaces and laptop-friendly workspaces, in addition to amenities like free WiFi and minibars. Other conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 32-inch LCD TVs with cable channels - Wardrobes/closets, microwaves, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/7000000/6050000/6048200/6048156/6a6b83d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home Green Home Vila Izabel - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 724 reviews CA $130 CA $137 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6048156&PinnedHotelID=6048156&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100630000/100620600/100620526/943f2bb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vita Pousada de Charme Recanto Araucária - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 46 reviews CA $101 CA $107 total includes taxes & fees Oct 12 - 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In-room microwave - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Conference space ### Outdoors - Garden - Picnic area - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - No elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Microwave - Minibar ### More - Desk - Fireplace - Laptop workspace - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Hotel Surya Pan Surya Pan Surya Pan Wellness Surya Pan Wellness Campos do Jordao Surya Pan Wellness Hotel Surya Pan Wellness Hotel Campos do Jordao Surya Pan Hotel e Eventos Campos do Jordao Surya-Pan Hotel Refúgio Campos do Jordao Surya Pan e Eventos Campos do Jordao Surya Pan e Eventos Surya-Pan Refúgio Campos do Jordao Surya-Pan Refúgio Surya Pan Hotel Refúgio Surya-Pan Hotel Refúgio Hotel Surya-Pan Hotel Refúgio Campos do Jordão Surya-Pan Hotel Refúgio Hotel Campos do Jordão ## Frequently asked questions ### Does Surya-Pan Hotel Refúgio have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Surya-Pan Hotel Refúgio? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Surya-Pan Hotel Refúgio on Oct 12, 2025 start from CA $156.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Campos-Do-Jordao-Hotels-Surya-Pan-Hotel-Refugio.h7800464.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Surya-Pan Hotel Refúgio pet-friendly? > Yes, pets are allowed at this property. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Surya-Pan Hotel Refúgio? > Self parking is free at this property. ### What time is check-in at Surya-Pan Hotel Refúgio? > Check-in begins at 3:00 PM. Late check-in is available during limited hours. ### What time is check-out at Surya-Pan Hotel Refúgio? > Check-out is at noon. ### Where is Surya-Pan Hotel Refúgio located? > Located in Alto da Boa Vista, this spa hotel is within 1 mi (2 km) of Boa Vista Palace, CARDE Art Design Museum, and Felicia Leirner Museum. Claudio Santoro Auditorium and Baden Baden Brewery are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Surya-Pan Hotel Refúgio Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 9.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 57 8 - Good 48 6 - Okay 18 4 - Poor 6 2 - Terrible 10 ### 10/10 Excellent #### Jairo Mar 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect place to rest ##### Jairo Stayed 1 night in Mar 2023 ### 8/10 Good #### Roberta May 14, 2025 Liked: Cleanliness, staff & service, amenities Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property. The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements. This, however, didn't impact our experience, and I would definitely come back. ##### Roberta Stayed 2 nights in May 2025 ### 2/10 Terrible #### Fernando Jun 23, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Uma decepção Os quartos são inabitáveis, 1 sem condições de banho, chuveiro ou fica na quente (escaldante) ou frio (congelante), 2 conservação inexistente (pintura com mofo, azulejo sujos,) 3 pia / aquecedor tudo improvisado Ponto positivo parte externa bem conservada jardinagem ##### Fernando Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mauricio Seizo Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente custo benefício ##### Mauricio Seizo Stayed 3 nights in May 2025 ### 10/10 Excellent #### leide mara Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### leide mara Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lais Helena Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Já vim ao Suryapan muitas vezes e amamos esse lugar incrível ##### Lais Helena Stayed 2 nights in Mar 2025 ### 8/10 Good #### diego Jan 31, 2025 Liked: Staff & service, room comfort ##### diego Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Erica Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Local incrível para quem tem cachorro O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes! ![](https://a.travel-assets.com/ugc/hotel-reviews/7CB35B4824FFAF1ABB4D88F1523FA4A60D1B62541736787208605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bosque](https://a.travel-assets.com/ugc/hotel-reviews/FBAFD779C31DEE3DE03773EAA981BEC7BAA2FD5E1736787211028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FDA7C55B95C142D60D9E92D6F24984EB3840B591736787207325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D6521F9E4E54CEDFAF10D7738FB831075FFE32621736787530272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erica Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### FABIANA C V Sep 2, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort ##### FABIANA C V Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### SILVIA Aug 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### SILVIA Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### SILVIA Aug 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena. ##### SILVIA Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Thiemi Jul 19, 2024 ##### Thiemi Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Carolina Jun 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carolina Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Bruna Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Bruna Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### DANILO Mar 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Divertido e Confortável Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também. ##### DANILO Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Eloah Feb 13, 2024 ##### Eloah Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Mauricio Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mauricio Stayed 2 nights in Dec 2023 ### 8/10 Good #### Thiago Dec 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Thiago Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Ana Lucia Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ana Lucia Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Ney Nov 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ney Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### LUIZ E Aug 7, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não fique nesse hotel Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios.... ##### LUIZ E Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Verified traveller Aug 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Verified traveller Jun 25, 2023 Liked: Cleanliness #### Frustrante mas agradável para até dois dias. Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 8/10 Good #### Marcellus C A Jun 19, 2023 Liked: Staff & service, property conditions & facilities #### Hotel pet friendly com contato com a natureza. Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva. ##### Marcellus C A Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### VITOR Jun 4, 2023 ##### VITOR Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Travelodge by Wyndham North Bay](https://www.expedia.ca/North-Bay-Hotels-Travelodge-By-Wyndham-North-Bay.h441191.Hotel-Information) > > [Hotels in Kawartha Lakes](https://www.expedia.ca/Kawartha-Lakes-Hotels.d553248635851227166.Travel-Guide-Hotels) > > [Pink Blossom Family Resort](https://www.expedia.ca/Ogunquit-Hotels-Pink-Blossom-Family-Resort.h2057653.Hotel-Information) > > [Toronto Marriott Markham](https://www.expedia.ca/Toronto-Hotels-Toronto-Marriott-Markham.h19413674.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [ibis Sao Paulo Paulista](https://www.expedia.ca/Sao-Paulo-Hotels-Ibis-Sao-Paulo-Paulista.h1042477.Hotel-Information) > > [Hotels with a Pool in Hinton](https://www.expedia.ca/Hinton-Hotels-Hotel-With-Pool.0-0-d180429-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Home Inn & Suites Regina East](https://www.expedia.ca/Regina-Hotels-Homesuites-By-D3h.h2987473.Hotel-Information) > > [Cheap Hotels in Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Cheap-Hotels.0-0-d180032-tCheapHotels.Travel-Guide-Filter-Hotels) > > [BestWestern Hotels in Brampton](https://www.expedia.ca/Brampton-Hotels-Best-Western.0-0-d6807--bBestWestern.Travel-Guide-Filter-Hotels) > > [Desert Surfside Waterfront Accommodations](https://www.expedia.ca/Osoyoos-Hotels-Desert-Surfside-Waterfront-Accommodations.h9545236.Hotel-Information) > > [Hotels in South Lethbridge](https://www.expedia.ca/South-Lethbridge-Lethbridge-Hotels.0-n553248635976395015-0.Travel-Guide-Filter-Hotels) > > [Motels Prince George](https://www.expedia.ca/Prince-George-Motels.d4125-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Stanstead Plain](https://www.expedia.ca/Stanstead-Plain-Hotels.d6295259.Travel-Guide-Hotels) > > [Apartments Edmonton](https://www.expedia.ca/Edmonton-Apartments.d180002-aaApartments.Travel-Guide-Accommodation) > > [Melia Caribe Beach Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Melia-Caribe-Beach-Resort-All-Inclusive.h24430693.Hotel-Information) > > [Super 8 by Wyndham Sault Ste. 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