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Novotel Campo Grande

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Campo Grande

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Exterior
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (BRL 64 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Superior Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Single Beds

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Carandá Bosque, a neighborhood in Campo Grande, Novotel Campo Grande is next to a golf course and near a boardwalk/promenade. Obelisk Monument and Indigenous Culture Memorial are local landmarks, and travelers looking to shop may want to visit Campo Grande Shopping Mall and Shopping Pantanal. Traveling with kids? Consider Pantanal Aquarium, or check out an event or a game at University Stadium Pedro Pedrossian. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and cave exploring nearby.
Visit our Campo Grande travel guideOpens in a new window
Map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960

What's nearby

  • Indigenous Nations Park - 2 min walk - 0.2 km
  • Park of Powers - 6 min walk - 0.6 km
  • Campo Grande Shopping Mall - 3 min drive - 2.4 km
  • Rubens Gil of Camillo Convention Center - 4 min drive - 3.2 km
  • Pantanal Aquarium - 4 min drive - 3.2 km

Getting around

  • Campo Grande (CGR-Campo Grande Intl.) - 26 min drive

About this property

Novotel Campo Grande

Upscale family-friendly hotel near Campo Grande Shopping Mall
Take advantage of an adjacent golf course, a terrace, and a garden at Novotel Campo Grande. Tee up with amenities like golf caddies at this hotel. The on-site international cuisine restaurant, Restaurante 365, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and multilingual staff
  • A billiards/pool table, a banquet hall, and a computer station
Room features
All 155 rooms include comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Children's books, musical instruments, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Free extra beds, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 64 for adults and BRL 64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of BRL 78.75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 64 for adults and BRL 64 for children
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Frequently asked questions

Does Novotel Campo Grande have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Novotel Campo Grande?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Novotel Campo Grande on Sept 7, 2025 start from CA $89.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Campo Grande pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 78.75 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Campo Grande?

Self parking is free at this property.

What time is check-in at Novotel Campo Grande?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Campo Grande?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Campo Grande located?

This family-friendly Campo Grande hotel is located near the airport, within a 10-minute walk of Indigenous Nations Park and Park of Powers. Mato Grosso do Sul Museum of Contemporary Art and Dom Bosco Regional Museum are also within 1 mi (2 km).

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Novotel Campo Grande Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 266 out of 612 reviews
Rating 8 - Good. 185 out of 612 reviews
Rating 6 - Okay. 90 out of 612 reviews
Rating 4 - Poor. 43 out of 612 reviews
Rating 2 - Terrible. 28 out of 612 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Thadeu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022

8/10 Good

piercristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

4/10 Poor

sergio

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022

2/10 Terrible

Wilson Louveira De Assis

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ali

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo

Estrutura depredada, quarto com rodapés soltos, piso deteriorado, cortina toda furada/rasgada. Show de horror e não condiz com a proposta do Novotel. Qualquer Íbis, que é da mesma rede é muito melhor.
Stayed 5 nights in May 2025

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Frederico

Stayed 1 night in Apr 2025

10/10 Excellent

Ines

Stayed 1 night in Apr 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Minha experiência neste hotel foi simplesmente exc

Minha experiência neste hotel foi simplesmente excelente! Desde a chegada até o check-out, fui muito bem atendido por uma equipe atenciosa e profissional, sempre disposta a ajudar com um sorriso no rosto. A infraestrutura do hotel é impecável, com áreas comuns bem cuidadas, quartos espaçosos, confortáveis e silenciosos. A limpeza estava sempre impecável, tanto nos quartos quanto nas áreas compartilhadas. Outro ponto de destaque foi a acessibilidade: o hotel é muito bem adaptado, com rampas, elevadores eficientes e sinalizações claras, o que garantiu conforto e segurança para todos os hóspedes. O café da manhã também merece elogios, com uma grande variedade de opções frescas e saborosas, agradando a todos os gostos. A localização estratégica facilita o acesso a pontos turísticos, restaurantes e serviços, tornando a estadia ainda mais prática e agradável. Sem dúvida, um local que recomendo e que pretendo retornar em futuras viagens!
Stayed 3 nights in Apr 2025

6/10 Okay

carlos jose

Stayed 1 night in Apr 2025

8/10 Good

francisco arquimedes

Liked: Cleanliness, staff & service, room comfort

Boa estadia

O hotel é muito bom, mas necessita de reformas pontuais, exemplo ao teto do banheiro que estava com a pintura manchada, parecendo mofo. Elevadores são distantes da recepção.
Stayed 1 night in Apr 2025

2/10 Terrible

FÚVIA K

Disliked: Cleanliness, property conditions & facilities

Precário .

Estava chovendo , tivemos que passar no corredor descoberto na chuva . O hotel estava um cheiro horrível de mofo , com goteiras em vários lugares . A entrada estava muito suja e com cheiro horrível . O vaso sanitário estava solto . Cama e confortável . Mas o resto deixa e muito a desejar .
Stayed 1 night in Apr 2025

2/10 Terrible

Luciana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Rubens João

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Karoline

Liked: Cleanliness, room comfort
Disliked: Staff & service

Experiência frustrada

Pedimos cobertor à tarde, não nos levaram. Cobramos à noite, disseram que não tinha. Meu marido foi até a recepção e deram um cobertor furado. Todas as tomadas são 220V, mesmo em Campo Grande tendo o padrão 110V e não havia transformador. Choveu o dia todo e a água não ficou quente. Derrubamos um suco na mesa do café da manhã e o funcionário DA LIMPEZA, em vez de limpar, entregou um monte de guardanapo pro meu marido limpar a mesa. O espaço kids está abandonado.
Stayed 1 night in Apr 2025

6/10 Okay

Denis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Deveria ser muito melhor !!!

Hotel antigo, não tem smart tv nos quartos, café da manhã com muitos itens, mas nada gostoso e pago a parte. A piscina nas três diárias que fiquei hospedado no hotel, não foi limpa. Tem uma mesa de sinuca, mas está empenada e os tacos todos danificados não dá pra jogar. O restante estava ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Maximilian

Stayed 2 nights in Mar 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente desorganizado

Stayed 1 night in Mar 2025

6/10 Okay

Willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã cobrado a parte 70 reais por pessoa, bom atendimento, muito limpo e quartos confortáveis.
Stayed 1 night in Mar 2025

10/10 Excellent

Varlene

Stayed 2 nights in Mar 2025

10/10 Excellent

GUILHERME

Stayed 3 nights in Mar 2025