Title: Novotel Campo Grande - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Campo Grande Golfers and families find their perfect retreat at this Campo Grande hotel, where a 9-hole course meets refreshing pools and entertainment for all ages ## Photo gallery for Novotel Campo Grande ![Exterior - Novotel Campo Grande (Campo Grande)](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/4666996f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Novotel Campo Grande (Campo Grande)](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/9acce544.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes - Novotel Campo Grande (Campo Grande)](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/2fa7b746.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Novotel Campo Grande (Campo Grande)](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/7532a075.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Campo Grande (Campo Grande)](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/bc4dd19f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Campo Grande, in lush Carandá Bosque, caters to golf enthusiasts and families. Play the 9-hole course, enjoy international dishes at Restaurante 365, or relax in the garden and pools. WiFi covers the property, with a playground and arcade for kids. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=118739&PinnedHotelID=118739&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 8 of 8 rooms ### View all photos for Superior Apartment, 1 Double Bed with Sofa bed ![Superior Apartment, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/c7cf97ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 8.6 Excellent 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom - 258 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Double Bed ![Superior Apartment, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/24adef2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room, 1 Double Bed ![Executive Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/d30e7d8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed 7.4 Good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room, 2 Twin Beds ![Executive Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/9239353b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 3 Twin Beds ![Superior Room, 3 Single Beds](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/1310707e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Eco-friendly toiletries - Sleeps 3 - 3 Twin Beds ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/64084e0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/a3e811be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/120000/118800/118739/e492280f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampo-Grande-Hotels-Novotel-Campo-Grande.h118739.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampo-Grande-Hotels-Novotel-Campo-Grande.h118739.Hotel-Information) ## About the area Located in Carandá Bosque, a neighborhood in Campo Grande, Novotel Campo Grande is next to a golf course and near a boardwalk/promenade. Obelisk Monument and Indigenous Culture Memorial are local landmarks, and travelers looking to shop may want to visit Campo Grande Shopping Mall and Shopping Pantanal. Traveling with kids? Consider Pantanal Aquarium, or check out an event or a game at University Stadium Pedro Pedrossian. Relax and indulge in the area's health/beauty spa, or seek out an adventure with cave exploring and ecotours nearby. [Visit our Campo Grande travel guide](https://www.expedia.ca/Campo-Grande.dx825) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-20.44735%2C-54.56819&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r1ZvKMahHdS5kIvfABf-BQRt9TI=) Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960 ### What's nearby - Indigenous Nations Park 2 min walk \- 0.2 km - Park of Powers 6 min walk \- 0.6 km - Campo Grande Shopping Mall 3 min drive \- 2.4 km - Rubens Gil of Camillo Convention Center 4 min drive \- 3.2 km - Pantanal Aquarium 4 min drive \- 3.2 km ### Getting around - Campo Grande (CGR-Campo Grande Intl.) 26 min drive ### Restaurants - Seu Gastão 9 min walk - Via Park 5 min walk - Manakish 12 min walk - Zuim Água De Coco 5 min drive - Sol Conveniência 2 min drive ## About this property ### Novotel Campo Grande Upscale family-friendly hotel near Campo Grande Shopping Mall Take advantage of an adjacent golf course, a terrace, and a garden at Novotel Campo Grande. Tee up with amenities like golf caddies at this hotel. The on-site international cuisine restaurant, Restaurante 365, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room. Other perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-in, and a billiards/pool table - A porter/bellhop, 5 meeting rooms, and golf cart on site Room features All 155 rooms include comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi. Extra conveniences in all rooms include: - Children's books, musical instruments, and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries and hair dryers - TVs with premium channels - Free extra beds, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36510000/36506900/36506806/d7ed76a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Indaiá Park Hotel Amambai - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 725 reviews CA $85 CA $90 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=36506806&PinnedHotelID=36506806&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9810000/9809600/9809562/de941540.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Deville Prime Campo Grande Carandá Bosque - Pool - Pet friendly - 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Free WiFi 8.8 Excellent 164 reviews CA $72 CA $75 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=17377638&PinnedHotelID=17377638&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite | Bathroom](https://images.trvl-media.com/lodging/80000000/79030000/79020200/79020180/f60ace08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Hotel Chácara Cachoeira - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=79020180&PinnedHotelID=79020180&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/16000000/15370000/15361900/15361847/167a7d3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ipê MS Santa Fé - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 242 reviews CA $86 CA $90 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15361847&PinnedHotelID=15361847&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1545400/1545346/d9e072b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Campo Grande Carandá Bosque - Pet friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 433 reviews CA $69 CA $72 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1545346&PinnedHotelID=1545346&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 64 for adults and BRL 64 for children - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Restaurante 365 ### Things to do - 9-hole adjacent golf course - Arcade/game room - Billiards/pool table - Children's pool - Golf caddies - Golf carts - Gym - Outdoor pool - Playground ### Family friendly - Arcade/game room - Baby toys - Children's books - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - In-room crib - Laundry facilities - Musical instrument - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages ### Business services - 5 meeting rooms - Business center - Computer station - Conference center (7,190 square feet of space) ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 100% renewable energy - 2 buildings - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Hair dryer - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - Champagne service - Late-night room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets allowed for an extra charge of BRL 78.75 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 64 for adults and BRL 64 for children - Pet fee: BRL 78.75 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses solar energy, plus a grey water recycling system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Pool access available from 8:00 AM to 8:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Campo Grande Novotel Novotel Campo Grande Novotel Hotel Campo Grande Novotel Campo Grande Brazil Novotel Campo Grande Hotel Novotel Campo Grande Hotel Novotel Campo Grande Campo Grande Novotel Campo Grande Hotel Campo Grande ## Frequently asked questions ### Does Novotel Campo Grande have a pool? ### How much does it cost to stay at Novotel Campo Grande? ### Is Novotel Campo Grande pet-friendly? ### How much is parking? ### What time is check-in at Novotel Campo Grande? ### What time is check-out at Novotel Campo Grande? ### Where is Novotel Campo Grande located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Campo Grande Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 300 8 - Good 197 6 - Okay 98 4 - Poor 46 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### Carlos Thadeu Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely friendly staff and great breakfast! ##### Carlos Thadeu Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Dejan Jul 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend ##### Dejan Stayed 3 nights in Jul 2022 ### 4/10 Poor #### sergio May 17, 2024 Liked: Staff & service Disliked: Property conditions & facilities Need betterment for grounds and rooms. ##### sergio Stayed 1 night in May 2024 ### 8/10 Good #### piercristiano Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### piercristiano Stayed 1 night in Mar 2025 ### 8/10 Good #### piercristiano Nov 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### piercristiano Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Wilson Louveira De Assis Dec 8, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service. ##### Wilson Louveira De Assis Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### jacob Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo ok ##### jacob Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Deomar l Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Foi uma experiência ótima. Feijoada do sábado , maravilhosa ##### Deomar l Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Caroline Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sempre muito bom Qualidade no serviço e produtos ##### Caroline Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Valdir Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Simplesmente maravilhoso.. ##### Valdir Stayed 1 night in Oct 2025 ### 6/10 Okay #### NORMA S B Aug 24, 2025 Liked: Room comfort Ao chegar pedir u A trova de quarto. E esqueci meu sapato caro no quarto anterior, no dia seguinte ao procurar o sapato, o mesmo estava danificado. Arrancaram o sisal de um pé só, parece que queria modificar o modelo ##### NORMA S B Stayed 2 nights in Aug 2025 ### 6/10 Okay #### JOSE Alexandre Aug 4, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Limpeza deixa a desejar...fazem eventos no hotel com empresas de fora e os hospedes ficdm sem a vaga na garagem ##### JOSE Alexandre Stayed 7 nights in Jul 2025 ### 2/10 Terrible #### Alfredo Jun 30, 2025 Disliked: Cleanliness, staff & service #### Péssima experiência É no básico que se reconhece o padrão de um hotel – e o Novotel Campo Grande falhou miseravelmente. O café da manhã, prometido para as 6h30, só ficou efetivamente pronto às 6h50\. Para quem tem compromisso cedo, 20 minutos de atraso por pura desorganização é mais que incômodo – é desrespeito. O pior, no entanto, não foi a espera, mas a resposta. Ao reclamar, fui brindado com a desfaçatez de ouvir que “estava tudo pronto” – uma mentira descarada dita com a convicção de quem claramente subestima a inteligência dos hóspedes. Como se não bastasse, a equipe foi deselegante e visivelmente despreparada para lidar com críticas legítimas. Novotel, coerência entre o que se promete e o que se entrega deveria ser o mínimo. Se não conseguem cumprir nem o horário do café da manhã, talvez seja hora de rever o conceito de “padrão Accor”. ##### Alfredo Stayed 1 night in Jun 2025 ### 8/10 Good #### Fernanda Jun 18, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No geral boa. Quartos deixam a desejar. Aparecendia de velhos e tive que mudar pois tinha mofo no teto. ##### Fernanda Stayed 4 nights in May 2025 ### 10/10 Excellent #### Francielly Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Maravilhoso é o café da manhã delicioso! ##### Francielly Stayed 1 night in Jun 2025 ### 6/10 Okay #### Ali May 9, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Péssimo Estrutura depredada, quarto com rodapés soltos, piso deteriorado, cortina toda furada/rasgada. Show de horror e não condiz com a proposta do Novotel. Qualquer Íbis, que é da mesma rede é muito melhor. ##### Ali Stayed 5 nights in May 2025 ### 10/10 Excellent #### Fabio Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Minha experiência neste hotel foi simplesmente exc Minha experiência neste hotel foi simplesmente excelente! Desde a chegada até o check-out, fui muito bem atendido por uma equipe atenciosa e profissional, sempre disposta a ajudar com um sorriso no rosto. A infraestrutura do hotel é impecável, com áreas comuns bem cuidadas, quartos espaçosos, confortáveis e silenciosos. A limpeza estava sempre impecável, tanto nos quartos quanto nas áreas compartilhadas. Outro ponto de destaque foi a acessibilidade: o hotel é muito bem adaptado, com rampas, elevadores eficientes e sinalizações claras, o que garantiu conforto e segurança para todos os hóspedes. O café da manhã também merece elogios, com uma grande variedade de opções frescas e saborosas, agradando a todos os gostos. A localização estratégica facilita o acesso a pontos turísticos, restaurantes e serviços, tornando a estadia ainda mais prática e agradável. Sem dúvida, um local que recomendo e que pretendo retornar em futuras viagens! ##### Fabio Stayed 3 nights in Apr 2025 ### 8/10 Good #### francisco arquimedes Apr 25, 2025 Liked: Cleanliness, staff & service, room comfort #### Boa estadia O hotel é muito bom, mas necessita de reformas pontuais, exemplo ao teto do banheiro que estava com a pintura manchada, parecendo mofo. Elevadores são distantes da recepção. ##### francisco arquimedes Stayed 1 night in Apr 2025 ### 2/10 Terrible #### FÚVIA K Apr 21, 2025 Disliked: Cleanliness, property conditions & facilities #### Precário . Estava chovendo , tivemos que passar no corredor descoberto na chuva . O hotel estava um cheiro horrível de mofo , com goteiras em vários lugares . A entrada estava muito suja e com cheiro horrível . O vaso sanitário estava solto . Cama e confortável . Mas o resto deixa e muito a desejar . ##### FÚVIA K Stayed 1 night in Apr 2025 ### 6/10 Okay #### Karoline Apr 20, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Experiência frustrada Pedimos cobertor à tarde, não nos levaram. Cobramos à noite, disseram que não tinha. Meu marido foi até a recepção e deram um cobertor furado. Todas as tomadas são 220V, mesmo em Campo Grande tendo o padrão 110V e não havia transformador. Choveu o dia todo e a água não ficou quente. Derrubamos um suco na mesa do café da manhã e o funcionário DA LIMPEZA, em vez de limpar, entregou um monte de guardanapo pro meu marido limpar a mesa. O espaço kids está abandonado. ##### Karoline Stayed 1 night in Apr 2025 ### 6/10 Okay #### Denis Apr 5, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Deveria ser muito melhor !!! Hotel antigo, não tem smart tv nos quartos, café da manhã com muitos itens, mas nada gostoso e pago a parte. A piscina nas três diárias que fiquei hospedado no hotel, não foi limpa. Tem uma mesa de sinuca, mas está empenada e os tacos todos danificados não dá pra jogar. O restante estava ok. ##### Denis Stayed 1 night in Apr 2025 ### 6/10 Okay #### Willian Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã cobrado a parte 70 reais por pessoa, bom atendimento, muito limpo e quartos confortáveis. ![](https://a.travel-assets.com/ugc/hotel-reviews/E04776BC61CB09ECB48AA2F55C4377C02083C4E21742745435199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DAF794E54544050F10C846E4F34ED7006EEBE8AC1742745435195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Willian Stayed 1 night in Mar 2025 ### 6/10 Okay #### Claudio Mar 17, 2025 Disliked: Cleanliness #### DECEPCIONANTE Para começar, assim que entramos à noite e fomos tomar banho, os azulejos do box do banheiro estavam cheios de limo. Não havia amenities e não prestamos atenção a isso na reserva, pois já havíamos ficado antes neste hotel, e das outras vezes havia. As toalhas estavam extremamente ásperas e o odor não era neutro, cheirava à secagem mal feita. O teto do banheiro estava com frestas por onde saíam tufos de poeira. A saia da cama estava suja. A cortina tinha vários trechos fora do trilho, penduradas. O beiral da janela, abrimos de manhã para entrar o ar, estava repleto de fezes de pássaros, mas muito mesmo. Os travesseiros eram muito velhos, completamente achatados. Fui à recepção e pedi se poderiam trocá-los para a próxima noite, e a recepcionista disse que seria muito difícil atender ao meu pedido visto que aquele era o padrão do hotel. Fiquei chocada. No domingo retornamos ao hotel à noite para nos arrumarmos para sair para jantar e havia 2 quartos no corredor com as portas abertas e luzes acesas, de hóspedes que saíram. No corredor havia bandejas desses quartos com restos de comida. Quando retornamos de madrugada esse quadro se mantinha. No dia seguinte quando acordamos para o café, continuava tudo igual e cheirava a comida estragada. Tudo muito largado... Não voltaremos mais, o hotel mudou muito, para pior, infelizmente. ##### Claudio Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Roberto Mar 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pior hotel que fiquei na minha vida, falaram que não tinha vaga e depois apareceu. ##### Roberto Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 8, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hotel incrível, com atendimento que pode melhorar Hotel incrível, que precisa melhorar o atendimento ##### Verified traveller Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Monaco](https://www.expedia.ca/Destinations-In-Monaco-All-Inclusive-Hotel.0-0-d120-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [La Cabana Beach Resort & Casino - Studio](https://www.expedia.ca/Oranjestad-Hotels-La-Cabana-Beach-Resort-Casino.h48860290.Hotel-Information) > > [All Inclusive Resorts and Hotels in Curaçao](https://www.expedia.ca/Destinations-In-Curacao-All-Inclusive-Hotel.0-0-d6143269-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Hoxton Chicago](https://www.expedia.ca/Chicago-Hotels-The-Hoxton-Chicago.h34761378.Hotel-Information) > > [Hotels in Reykjavik](https://www.expedia.ca/Reykjavik-Hotels.d6054688.Travel-Guide-Hotels) > > [Hotel Riu Emerald Bay - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Riu-Emerald-Bay-All-Inclusive.h2461537.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Ruby River Hotel Downtown Spokane](https://www.expedia.ca/Spokane-Hotels-Ruby-River-Hotel.h58728.Hotel-Information) > > [The Westin Tempe](https://www.expedia.ca/Phoenix-Hotels-The-Westin-Tempe.h60258737.Hotel-Information) > > [All Inclusive Resorts and Hotels in Florida](https://www.expedia.ca/Destinations-In-Florida-All-Inclusive-Hotel.0-0-d211-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Freebird Motor Lodge by Reverie Boutique Collection](https://www.expedia.ca/West-Yarmouth-Hotels-Hunters-Green-Cape-Cod.h6589307.Hotel-Information) > > [Hotels in St. John's](https://www.expedia.ca/St-Johns-Hotels.d181832.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Holguín](https://www.expedia.ca/Destinations-In-Holguin-All-Inclusive-Hotel.0-0-d553248633850344177-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Motel One Glasgow](https://www.expedia.ca/Glasgow-Hotels-Motel-One-Glasgow.h23371816.Hotel-Information) > > [Sakura Terrace The Gallery](https://www.expedia.ca/Kyoto-Hotels-Sakura-Terrace-The-Gallery.h9795712.Hotel-Information) > > [Hotels in Stellarton](https://www.expedia.ca/Stellarton-Hotels.d58323.Travel-Guide-Hotels) ### Flights > [Flights from Mississauga (YYZ) to Ürümqi (URC)](https://www.expedia.ca/lp/flights/yyz/urc/toronto-to-urumqi) > > [Flights from Konavle (DBV) to Hounslow (LHR)](https://www.expedia.ca/lp/flights/dbv/lhr/dubrovnik-to-london) > > [Royal Jordanian](https://www.expedia.ca/Royal-Jordanian-Flights.cRJ.Travel-Guide-Airlines) > > [Flights from Lincoln (YFC) to Fiumicino (FCO)](https://www.expedia.ca/lp/flights/yfc/fco/fredericton-to-rome) > > [Flights from Kingston (YGK) to Timmins (YTS)](https://www.expedia.ca/lp/flights/ygk/yts/kingston-to-timmins) > > [Flights from Goffs (YHZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yhz/sin/halifax-to-singapore) ### Activities ### Vacation Rentals ### General > [Visit Nuns' Island](https://www.expedia.ca/Nuns-Island.dx553248635976196597) > > [Visit St. Lucia](https://www.expedia.ca/St-Lucia.dx168)