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Reviews of Starhotels Vespucci

4 out of 5
Starhotels Vespucci
Via San Quirico 292/a, Campi Bisenzio, FI

Reviews

8.2

Very good

Rating 10 - Excellent. 173 out of 472 reviews" "
Rating 8 - Good. 203 out of 472 reviews" "
Rating 6 - Okay. 67 out of 472 reviews" "
Rating 4 - Poor. 19 out of 472 reviews" "
Rating 2 - Terrible. 10 out of 472 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Humphrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Starhotels Vespucci on Feb 29, 2024
Dear Guest, we have the pleasure to understand that your recent stay was excellent and desire to thank you to convey your rating.Hoping to welcoming you at Starhotels Vespucci once again,kind regardsCristina Cei - General Manager

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2023
Response from Silvia L. on Dec 19, 2023
Dear Guest, thank you so much for the positive rating of your stay in our Starhotels Vespucci. Your comments are important and help us to improve the quality of our service. We look forward to seeing you here again in the future,Kind regards,Cristina Cei – General Manager

4/10 Poor

alex

Stayed 2 nights in Oct 2023
Response from Starhotels Vespucci on Dec 2, 2023
Dear Guest,thank you for your feedback on Starhotels Vespucci Firenze.Kind regardsCristina Cei- General Manager

8/10 Good

Daniel

Travelled with partner
the female in the buffet had amazing service.
Stayed 4 nights in Sep 2023
Response from Vespucci on Sep 18, 2023
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Vespucci. We’ve shared with all the staff your good impressions, which help us do always the best in our work. We’ll expecting to see you again. Best regards. Cristina Cei – General Manager

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Response from Starhotels Vespucci on Sep 10, 2023
Dear Guest, we desire to thank you for your review on our hotel.Best regardsCristina Cei - General Manager

10/10 Excellent

Ramzi, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jul 2023
Response from Vespucci on Aug 14, 2023
Dear Guest, I’m glad to hear that your stay here in our Starhotels Vespucci was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. We thank you very much for choosing us for your stay and we hope to welcome you once again in Starhotels. Sincerely. Cristina Cei – General Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in May 2023

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Ran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Amazing hotel, great hospitality! Restaurant is very good too!
Stayed 1 night in Oct 2022
Response from Vespucci on Dec 13, 2022
Dear Guest, thank you to convey your view on our Stahotels Vespucci, we are happy you lived a pleasant experience. Kind regards - The Hotel Management

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Vespucci on Oct 11, 2022
Dear Guest, thank you to convey your view on our Stahotels Vespucci, we are happy you lived a pleasant experience. Kind regards - The Hotel Management

8/10 Good

Fatema

Stayed 6 nights in Jun 2022

10/10 Excellent

Edvis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in the industrial area with poor train and bus connection outside working hours
Stayed 3 nights in Jun 2022
Response from Starhotels Vespucci on Aug 23, 2022
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

8/10 Good

Maryam

Stayed 2 nights in May 2022
Response from Starhotels Vespucci on Aug 23, 2022
Gentile Ospite, desideriamo ringraziarLa per la Sua recensione sul nostro hotel e siamo lieti di apprendere che ha trascorso con noi un piacevole soggiorno. Ci auguriamo possa tornare presto a trovarci e cogliamo l'occasione per porgere i nostri più cordiali saluti. La Direzione

8/10 Good

Reuvan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from leonardo on Feb 6, 2020
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

10/10 Excellent

PIETRO PAOLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from leonardo on Jan 12, 2020
La ringraziamo per averci dedicato un pò del Suo tempo e siamo lieti abbia apprezzato le nostre camere e il servizio del nostro Staff. Con l'augurio di poterLa rivedere presto nel nostro hotel, porgiamo i nostri più distinti saluti. La Direzione

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from leonardo on Nov 20, 2019
Dear Guest, we are really glad to know that you enjoyed your experience with us and we desire to thank you for your kind words about our Staff and service. Hoping to have the chance to host you here again, best regards The Management

6/10 Okay

Sara

Stayed 1 night in Oct 2019
Response from Starhotels Vespucci on Aug 23, 2022
Gentile Ospite,la ringraziamo per aver condiviso la sua recente esperienza allo Starhotels Vespucci. Siamo spiacenti per non essere riusciti a soddisfarla a pieno e le garantiamo una puntuale verifica sulla sua segnalazione finalizzata al miglioramento costante dei nostri servizi.Ci auguriamo di poterla presto avere nuovamente nostro ospite per guadagnarci la sua piena approvazione. Cordialmente, La Direzione

8/10 Good

victor

Liked: Staff & service
Good Stay...
Nice hotel but not in nice area, in an industrial area close to freeway. Room clean but little dated, for a 4 star hotel, at least have amenities. Overall nice hotel, reception very friendly and helpful. Breakfast is good and free parking is a bonus.
Stayed 1 night in Oct 2019
Response from leonardo on Oct 25, 2019
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from leonardo on Oct 2, 2019
La ringraziamo per averci dedicato un pò del Suo tempo e siamo lieti abbia apprezzato le nostre camere e il servizio del nostro Staff. Con l'augurio di poterLa rivedere presto nel nostro hotel, porgiamo i nostri più distinti saluti. La Direzione

8/10 Good

Vilmos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying there
Enjoyed staying there
Stayed 1 night in Aug 2019
Response from leonardo on Aug 23, 2019
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Laura Marina Rodio - Manager.

8/10 Good

Efraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Lodovigi Leonardo on Jun 28, 2019
Dear Guest, thank you for the your time spent to convey your views about Starhotels Tuscany Firenze. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

6/10 Okay

Melanie

Everything looked a bit tired... and it was very far from the city.. the only transportation was taxi or a long walk to a deserted train station.. the man at reception enthusiastically offer to book tours for me.. then charged me 80e extra and asked for cash!
Stayed 4 nights in May 2019
Response from Leonardo Lodovigi on Jun 13, 2019
Dear Guest, we thank you so much for the review about your experience in our Starhotels Vespucci. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. The Hotel Management

6/10 Okay

Verified traveller

Liked: Room comfort
Not a good location. Bed was comfortable. Leaking ceiling right in front of room entrance. Difficult getting in and out of the parking structure. Not a safe area. Difficult to get to. Restaurant food was awful as well as waiter service. Front desk help Was good.
Stayed 2 nights in Apr 2019
Response from Lodovigi Leonardo on May 3, 2019
Dear Guest, we thank you so much for the review about your experience in our Starhotels Tuscany. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Laura Marina Rodio – Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the hotel room was very nice. Excellent bed. I had excellent service at the restaurant. The salmon was a bit overcooked, so I cannot give the restaurant my highest rating but all other elements were very good.
Stayed 1 night in Apr 2019
Response from Leonardo Lodovigi on Apr 18, 2019
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

10/10 Excellent

marco, seville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping near florence
Our room was huge, the forniture new and we really liked to sleep there for the night.
Stayed 1 night in Apr 2019
Response from Leonardo Lodovigi on Apr 10, 2019
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with private car parking! Good location!
Stayed 2 nights in Apr 2019
Response from Leonardo Lodovigi on Apr 10, 2019
Dear Guest, we are really happy to know that your experience with us has been excellent. We work every day with passion to give the best hospitality to our precious Guests and your kind words confirm that we are on the right way. Thank you for your feedback and we wish you could come back again in Starhotels, best regards General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Feb 2019
Response from Lodovigi leonardo on Apr 4, 2019
Dear Guest, thank you to convey your view on our Stahotels Vespucci, we are happy you lived a pleasant experience. Kind regards The Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll stay next time . the stuff was very nice and the location was very good too.
Stayed 5 nights in Nov 2018
Response from graziano luddi on Dec 13, 2018
Dear Guest, thank you for the your time spent to convey your views about Starhotels Vespucci. It is a great pleasure to hear that you enjoyed your stay with us and your kind words motivate us to reach our high standards day by day. Hoping to welcoming you in Starhotels once again, Kind Regards The Management

8/10 Good

Tiziana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from graziano luddi on Nov 30, 2018
Gentile Ospite, desideriamo ringraziarLa per la Sua recensione sul nostro hotel e siamo lieti di apprendere che ha trascorso con noi un piacevole soggiorno. Ci auguriamo possa tornare presto a trovarci e cogliamo l'occasione per porgere i nostri più cordiali saluti. La Direzione

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2018
Response from graziano luddi on Oct 30, 2018
Dear Guest, we desire to thank you for your review on our hotel. In the mean time, we invite you to be more specific in order to improve our staff and services. Best regards Graziano Luddi - General Manager

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Graziano Luddi on Sep 14, 2018
Gentile Ospite, siamo lieti che la nostra Ospitalità sia stata di Suo gradimento ed abbia ampiamente soddisfatto le Sue aspettative. Un grazie da parte di tutto lo Staff per le belle parole che ha voluto riservarci e per il tempo che ci ha dedicato scrivendo la Sua recensione. La invitiamo a tornare presto in Starhotels e porgiamo i nostri più cordiali saluti. Graziano Luddii - Direttore

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude staff room was dirty and with bad smell in pillows
Stayed 2 nights in Aug 2018
Response from Graziano Luddi on Aug 13, 2018
Dear Guest, thank you for your comment regarding your stay in our Starhotels Tuscany. We are sorry to know that the experience was not positive at all. Your highlighting is important and helps us in the improvement of our services, that we want to provide to all the guest. We hope to welcome you again here another time. Sincerely. Grazuiano Luddi – Manager

8/10 Good

BusinessVisitor, Istanbul

Liked: Cleanliness, room comfort
The entrance is hard to find but the spacious room and nice breakfast makes it a totally different place when inside.
Stayed 1 night in Jul 2018
Response from graziano luddi on Aug 6, 2018
Dear Guest, we are really glad to hear that you appreciated our hospitality, in terms of product, quality of the service and cleanliness. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcoming you again, kind regards Graziano Luddi - General Manager

8/10 Good

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from graziano luddi on Aug 6, 2018
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

8/10 Good

Mikem, Usa

Liked: Cleanliness, staff & service, property conditions & facilities
A hidden jewel. Off the beaten path but good location to walk to food shopping and train into Florence. Hotel insides were very nice. Had ac and secure free parking. Would stay there again.
Stayed 1 night in Jul 2018
Response from graziano Luddi on Jul 19, 2018
Dear Guest, we are really glad to hear that you appreciated our hospitality, in terms of product, quality of the service and cleanliness. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcoming you again, kind regards Graziano Luddi - General Manager

10/10 Excellent

John, Arlington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly helpful staff, delicious food. Fairly close walk to Metro and across the street from a shopping mall.
Stayed 2 nights in Jul 2018
Response from Graziano Luddi on Jul 13, 2018
It's such a pleasure to hear that your experience with us was pleasant and we want to thank you for taking the time to write few words on Starhotels Tuscany. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcoming you again, kind regards Graziano Luddi - General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Starhotel Vespucci, deserves its star rating.
Excellent hotel, very modern looking inside. Very nice decor, excellent big room, excellent ensuite. Friendly, helpful staff, very good restaurant, very secure hotel parking. Close to motorway. 12 minute walk to local railway station, frequent trains to Florence. A perfect location for visiting Florence without having to take a car. The local area is a bit “industrial”, but there is a huge, modern shopping mall, virtually across the road from the hotel. The mall has lots of eateries and hundreds of shops.
Stayed 3 nights in Jun 2018
Response from Graziano Luddi on Jul 13, 2018
Dear Guest, we are really glad to hear that you appreciated our hospitality, in terms of product, quality of the service and cleanliness. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcoming you again, kind regards Graziano Luddi - General Manager

10/10 Excellent

Amir Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that i was NOT happy about was the breakfast.
Response from Luddi Graziano on Apr 5, 2018
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Graziano Luddi – Manager

10/10 Excellent

Fardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place to stay
I stayed one night in this hotel. Clean and wide room, free car parking, quick check-in. As this hotel is 4 stars but the buffet breakfast was not that good.
Stayed 1 night in Nov 2017
Response from Direttore Vespucci on Nov 9, 2017
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Vespucci. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Graziano Luddi – Manager

6/10 Okay

AUGUSTO

Liked: Staff & service
Too far from the airport. Had to pay for additional guest. AC disconnected. Wi-Fi very weak
Stayed 2 nights in Oct 2017
Response from Direttore Vespucci on Nov 9, 2017
Dear Guest, we thank you so much for the review about your experience in our Starhotels Vespucci. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Graziano Luddi – Manager

6/10 Okay

Verified traveller

cheap and cheerful. hotel walls paper thin. rooms quite old and dated
Stayed 1 night in Oct 2017
Response from Direttore Vespucci on Oct 12, 2017
Dear Guest, we thank you so much for the review about your experience in our Starhotels Vespucci. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Graziano Luddi – Manager

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of money !
Very good hotel for its price ! Not so close to Firenze but we were travelling by car so it worked fine for us. Friendly staff and big quiet room, very comfortable bed ! Good breakfast also, for sure would go again !
Stayed 1 night in Sep 2017
Response from Direttore Vespucci on Sep 28, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

8/10 Good

Duro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Response from Direttore Vespucci on Aug 26, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

6/10 Okay

Maurizio

Liked: Cleanliness, staff & service
The hotel room is dated and hotel is in an industrial area. wifi was very slow to not working
Stayed 1 night in Aug 2017
Response from Direttore Vespucci on Aug 17, 2017
Dear Guest, we thank you so much for the review about your experience in our Starhotels Vespucci. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Graziano Luddi – Manager

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Americans in Florence
This is a very nice hotel with a staff who speaks very good English which is helpful for us Americans. The rooms were spacious and clean and the only issue was that the wifi only works in the lobby not in your rooms but other than that I would highly recommend this hotel but only if you have a car.
Stayed 1 night in Jul 2017
Response from Direttore Vespucci on Jul 21, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We will do our best to improve the wifi connection. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great overall stay.
Stayed 3 nights in Jun 2017
Response from Direttore Vespucci on Jul 20, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

8/10 Good

pramod

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best location
Clean room and bathroom, comfortable bed. Location not so great. Ten minute walk for bus or train. No direct public transportation to the main station.
Response from Direttore Vespucci on May 31, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.

4/10 Poor

dyan

Disliked: Staff & service, property conditions & facilities, room comfort
Dissatisfied in Florence
It is far away from city center so not convenient for seeing Florence. We checked in and had to switch rooms due to NO water. The second room was not much better for water. The room also said smoke free but it clearly had a heavy smoker smell. Breakfast was bad as coffee was limited and Luke warm.
Response from Direttore Vespucci on May 31, 2017
Dear Guest, we thank you so much for the review about your experience in our Starhotels Vespucci. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Graziano Luddi – Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff. A/C could have been colder.
Response from Direttore Vespucci on Jun 8, 2017
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Graziano Luddi - Manager.