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Reviews of Knights Inn Paris

1.5 out of 5
Knights Inn Paris
409 Tyson Ave, Paris, TN

Reviews

6.2
Rating 10 - Excellent. 21 out of 124 reviews" "
Rating 8 - Good. 32 out of 124 reviews" "
Rating 6 - Okay. 26 out of 124 reviews" "
Rating 4 - Poor. 17 out of 124 reviews" "
Rating 2 - Terrible. 28 out of 124 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cierra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patel on Feb 7, 2024
Thanks for staying US

4/10 Poor

Andrew

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
There was no breakfast as promised in the booking
Stayed 1 night in Dec 2023
Response from Guest Relations on Jan 12, 2024
Dear Andrew,We apologize for any confusion regarding the availability of breakfast. We will certainly discuss this internally and make corrections where needed. Overall, we hope your travels were pleasant.

6/10 Okay

Lisa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The website had there was breakfast onsite. No breakfast. Tried to change second room by adding an extra night and because my second room needed 2 beds it was more than original price. Was willing to pay for the extra night but it was already the same as the 5 day costs. My daughter did pay for the extra fees. The staff came to our room to ask was we leaving on Sunday and I let them know we had paid for Sunday night as well. Once they researched and seen that we paid for the nights we had said then they left us alone.
Stayed 5 nights in Dec 2023
Response from Patel on Feb 7, 2024
thank U for staying US Yes we do because your daughter staying 2 bed room and you staying in 1 bed room and both room price is different

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, amenities
‼️ WARNING ⛔️ They do Not offer continental breakfast as posted. Not even coffee ☕️. Very annoying when they offer you services that they don't have. I couldn't even use the room's parking lot since the owners use them.
Stayed 3 nights in Nov 2023
Response from Guest Relations on Dec 8, 2023
Dear Carlos,We are very sorry for any misunderstanding regarding our breakfast feature. Rest assured, we will discuss your feedback and make adjustments where needed. Our guests deserve our very best, and we will do everything we can to ensure it.

6/10 Okay

CHRISTINE

Liked: Cleanliness
People next store yelling. Coming an going
Stayed 4 nights in Aug 2023

8/10 Good

Randy

Stayed 1 night in Jul 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The bed was pretty hard and pillows were thin
Stayed 1 night in May 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Gay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2023
Response from Patel on Mar 28, 2023
Thank you for staying with us Hope see you soon

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Patel on Mar 28, 2023
Thank you for staying with us

8/10 Good

Cheryl

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
people were nice .there was not a continental breakfast as was advertised
Stayed 1 night in Mar 2023
Response from Patel on Mar 28, 2023
Thank you for staying with us

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

2/10 Terrible

TAL, Lake Park

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. The owner/manger was very arrogant and would not accept my reservation thru expedia. He told me if I didnt like I could leave. He pulled the old bait and switch.
Response from Guest Relations on Jan 28, 2023
Guest feedback is always appreciated and welcome, so thank you for taking the time to share your comments. Please accept our apologies for any misunderstanding and perceived rudeness. Sometimes, when a reservation is made through a third-party site, it does not always sync properly with our system. We understand that this caused an inconvenience, and we do hope that we will have the opportunity to change your perceptions in the future. This is not the lasting impression we want you to have, and we'd be grateful for the chance to show you our true spirit of hospitality.

6/10 Okay

Jaime

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place was clean, but musty. Shady people next door camped out front in lawn chairs. Found a baby bug in bathroom. Staff was friendly-even brought us Pizza Hut for their birthay!! Bought every room a pizza to celebrate THEIR OWN birthday. Very cool. Nice, just outdated.
Stayed 2 nights in Aug 2022

6/10 Okay

Lakeisha

Disliked: Property conditions & facilities
Needs work
For the time that I was there it was ok, but there is a LOT OF UPDATES NEEDED! Also maid service did not always fully do their cleaning
Stayed 3 nights in Apr 2022

4/10 Poor

Michael

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Floor was sticky in the entire room. Door didn’t lock properly. Walls and trim were dirty and falling apart. Mold in the bathroom. Toilet bowl was cracked and looked like it was glued back together. Customer service was not good. Been here before with different attendants. This time I was yelled at for taking my dog where I was told to go last visit. So confusing. I couldn’t understand the attendant very well and she wasn’t friendly or welcoming like the previous attendant. Cars and people coming and going all night and you could hear everything in this room. Last visit was quiet and room was much cleaner and sound proof. Will not be back.
Stayed 2 nights in Feb 2022
Response from Guest Relations on Feb 25, 2022
Dear Michael, Clean accommodations are incredibly important to us so it's unfortunate to hear that we weren't able to meet your expectations in that regard during your visit. Please accept our apologies for that, as well as any perceived rudeness, as this is never our intention. Thank you, and we wish you all the best.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for the money
Stayed 1 night in Feb 2022
Response from patel on Mar 29, 2022
Thanks for staying US

4/10 Poor

Jim

Stayed 2 nights in Nov 2021

6/10 Okay

Elijah

Stayed 4 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst place to stay
nasty blood stain on box mattress cover. blood on walls toliet not bolted to floor. sock black from walking across floor. shoes would making sticking sounds on floors.
Stayed 2 nights in Oct 2021

8/10 Good

Dale

Liked: Cleanliness, staff & service, room comfort
Good budget choice
Kind of a basic stay. But still adequate for a restful night.
Stayed 1 night in Sep 2021

2/10 Terrible

Renney

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
HOTEL WAS DIRTY AND HAD BED BUGS COUDNT EVEN GET A NIGHT SLEEP ,LEFT THE PREMISSES . I WAS BITTEN UP BY BED BUGGS .
Stayed 1 night in Oct 2021
Response from General Manager on Oct 26, 2021
Dear Renney, Thank you for taking a moment to share your concerns. Reviews of this nature are taken very seriously, and we are very sorry for any distress caused by the appearance of unwanted guests. Our team will be inspecting your room immediately and will treat it as necessary to prevent any future concerns. This is not the lasting memory we want you to have of us, so we hope to have another opportunity to deliver the stay you expected should you return to the area.

6/10 Okay

Joe

Very basic
Reserved for a King size bed. Got stuck with 2 double beds. The wife and I are plus size and a double bed is too small for the both of us. Ended up sleeping in separate beds. Service/Housekeeping was very friendly and accommodating. The room itself, aside from a weird odor when we first arrived, was adequate (bed to sleep on, bathroom worked good, etc). The Free WiFi was questionable (After connected for over an hour, would slow down and stop.. not good for business trips if you rely on internet service).
Stayed 3 nights in Sep 2021
Response from Patel on Oct 25, 2021
Those room you reserve on online its double bed I gave you same that room

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
roaches in the room notwell kept
Stayed 2 nights in Sep 2021
Response from General Manager on Sep 15, 2021
Dear Robert, We appreciate you being our guest and bringing your concerns to light. There is absolutely no excuse for any unwelcome visitors like those you've discussed to be present in guests' rooms, especially given the current circumstances. As such, our pest control provider has been alerted to your concerns so we can ensure history doesn't repeat itself. This isn't how we want you to remember us, so please consider giving us another chance to impress you next time you're in our neck of the woods.

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation in April for June and when I got there to check in they said they didn’t have my reservation and didn’t have any rooms for me. Asked for a hotel recommendation near by and they said “check google” they were rude and very unhelpful
Stayed 1 night in Jun 2021
Response from Patel on Jul 30, 2021
I closed my property on online that time because my room is in a maintenance

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Damaged buildings Not accepting reservations. Hotels.com not notified, neither were we.
Stayed 3 nights in May 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ot a good experience
First thing when I got there, my reservation wasn't there. I showed my confirmation # and still had to pay for a different room. The floors were dirty and stains on bed. I would not stay there again. showered at night, and walked to bed. then in morning walked to bathroom and the soles of my feet were black.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and peaceful and I would definitely stay there again in the future
Stayed 3 nights in Mar 2021
Response from Patel on Mar 29, 2021
Thank you for staying Us Have a wonderful day

8/10 Good

Minu

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Not the best
Stayed 1 night in Dec 2020

2/10 Terrible

Alan, Nashville Tn.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked nothing, I would not consider staying again, nor will I use Expedia again.
Stayed 3 nights in Nov 2020
Response from Guest Relations on Dec 1, 2020
Dear Alan, It is unfortunate to see your comments. We would love to know what you did not like about your stay, so we can improve and deliver a better experience in the future. Safe travels, and we look forward to hearing from you.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Woke up in the middle of the night to some itching. Moved the sheets and saw BEDBUGS crawling in the sheet. When I went to shower, there was a bedbug on the shower curtain. Avoid.
Stayed 1 night in Sep 2020

2/10 Terrible

LK, Southern Indiana

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Photo shown is NOT hotel. Room was dirty, old and smelly. Parking lay out not the greatest but workable. No coffee maker in room, air conditioner loud and old. Tub stained and dirty.
Stayed 2 nights in Jun 2020
Response from Guest Relations on Jul 8, 2020
Our team always strives to maintain fantastic accommodations, and the fact that we were unable to provide you with the superior hospitality we aim for is disheartening. Our housekeeping team has been made aware of your experience in hopes of a prompt resolution. We know we can provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.

8/10 Good

wayne, Huntsville, al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property but it was very clean and everything worked well. The owner was very nice and I enjoyed my stay.
Stayed 1 night in Jun 2020

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Always quiet, clean and convenient. Good value for the rate! Always stay here each time I am in Paris.
Stayed 1 night in Jun 2020
Response from Dixie on Jun 29, 2020
Thank you for staying us. I appreciate your feedback

10/10 Excellent

Vesta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The best thing about this motel was the cleanliness. That is really important to us. Staff was friendly and helpful. The only thing that could have made it better would be a bar to hold onto to help older people get in and out of the bathtub. We are planning another visit soon and will stay at the same motel.
Stayed 1 night in Jun 2020
Response from Dixie on Jun 29, 2020
Thank you for staying us. I appreciate your feedback

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean rooms for the price
Very quiet clean and comfortable room. Staff is always attentive and helpful
Stayed 1 night in Jun 2020

6/10 Okay

Curtis

Business traveller
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, cleanliness, and service. Staff was accommodating.
Stayed 1 night in Feb 2020
Response from Patel on Feb 18, 2020
Thank you for stay us

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed. Priced right.
Stayed 1 night in Feb 2020
Response from patel on Feb 10, 2020
thank U for staying US

8/10 Good

Nichole

Travelled with family
Liked: Staff & service
Stayed 5 nights in Dec 2019
Response from Patel on Feb 18, 2020
Thank you for stay us

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired old MOTEL. The woman at the desk (the owner) was very rude. I would strongly recommend a hotel - this is not a hotel but a motel.
Stayed 1 night in Nov 2019
Response from dixi on Nov 18, 2019
I am not rude because we do all work by self

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities
Motel was dated if you like 70s decor it's Ok carpet's need a cleaning bad my socks turned black form the carpet
Stayed 2 nights in Nov 2019

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2019
Response from dixi on Nov 18, 2019
thank you

8/10 Good

Jeffreywhite

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine you charged me more than they were asking
Stayed 1 night in Oct 2019
Response from Dixi on Nov 5, 2019
Thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay... very pleased
Good room for the value 👍
Stayed 1 night in Sep 2019
Response from dixi on Nov 18, 2019
thank you for the good review