stayed here last year and was impressed with location (closest hotel to MIT) and the services (parking,shopping) .this year hotel was under renovation which was not indicated to us when we reserved. it seems all hotel guests were put on the 6th floor making it very noisy. we were given a smaller room than last year for more money. it seems that since it had one queen bed we were only given amenities for 1 person (1 water, 1 shampoo, 1 soap etc.). shower was only cleaned at EYE LEVEL and above....lower extremities left grimy. shower door lacked sealant therefore the water seeped onto the floor. closet was a small cabinet placed in the room , it seems as an afterthought since the ironing board was just propped up against the wall. they did give us a late check out (2 pm) though.
Charles hotel has everything you would want in a hotel. Although not the newest hotel in the area it has a perfect location, understated luxury, clean, large sized rooms, and exceptional staff.
I was not impressed with the restaurant Henrietta's however. We waited 40 minutes for our dinner entrees which for the price was average in quality.
The T Underground and Bus Station is opposite the Hotel, which makes it very convenient for getting around. The Hotel Staff were very friendly and helpful. It would be nice if there were a Bar in the Reception, although complimentary Hot and Cold drinks were available throughout the Day and Night.
We stayed here for parents' weekend, and found the location very convenient for taking the T to Harvard Square. We even walked one day along Broadway, and found it a somewhat long but pleasant walk from Kendall Square to Harvard Square.
Check in was very efficient; our room was a large, well equipped, studio. The Breakfast buffet had a good selection. We didn't have time to use the Work Out Room or pool but were happy to have those options.
The only negative comment we have is the entry to the hotel itself: it is rather difficult to find, and the lobby itself is small and understated. So, don't judge this hotel by its entrance or lobby; it is much nicer and with better facilities than the initial impression might imply.
Cambridge’s celebrated universities, the Massachusetts Institute of Technology and Harvard, take full advantage of the scenic Charles River. Harvard Square, at Massachusetts Avenue and Brattle Street, is a hotbed of activity, both intellectual and otherwise. Down the road, Central Square supports a lively music scene. Young bohemians trend toward neighboring Somerville, north of Cambridge.