The Manager Lady at this Hotel was obnoxious. She snapped back at any question, and gave a standing tirade of French to me and my friend, in French, with no explanation why or what was said. I had asked for ground floor rooms, if possible, which was responded to with a "NO!" No reason, no asking why I had asked for them, she didn't even look, just shouted NO! She also over charged us by 13E each room. We decided to eat our breakfasts elsewhere, as I wished to not spend another penny at this place. She should be sacked! The cleaning staff were fantastic though, no complaints at all, I left them a tip. The room was clean, but the A/C didn't work, and the bed was very low to the floor. Will not stay at this Hotel again, and would advise anyone else to choose somewhere different, unless of course you like to be abused by the Manager Lady.