I stayed here for one night on a trip through the Normandy region of France in mid-April 2019. The property is beautiful and well located, the rooms clean, and the staff relatively friendly and English-speaking. However, my stay was an almost humorous series of events. The first room I was assigned had a bad air conditioner; after reporting the problem I was treated sort of like a rube who might not know how to use an A/C unit until a member of the staff confirmed the problem. Then I was moved to a new room, which also had an A/C unit that only pumped out hot air. I decided to live with it since the night would be relatively cool. Then the TV didn’t turn on, and the window barely opened. I don’t know why I had such a negative experience here when so many others have reported a perfectly pleasant one. I’m not quick to criticize, but this was not at all worth the price unless you just want a bed and a toilet.