Ratings based on 280 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

Posted Jul. 30, 2019
Comment from Hotel Management
Aug. 5, 2019 by Lida Herrera, Hotel Management
Dear guest. Warm greetings from Sheraton Bogotá. Thank you very much for the score awarded. We wait for you in the next opportunity. Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller

Posted Jul. 18, 2019
Comment from Hotel Management
Jul. 18, 2019 by Lida Herrera, Hotel Management
Estimado huésped. Reciba un cordial saludo del hotel Sheraton Bogotá. Muchas gracias por diligenciar la encuesta de servicio y la puntuación otorgada. Le esperamos en una próxima oportunidad. Cordialmente. Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller

Posted Jun. 25, 2019
Special thanks to Jessi, the bellman he was amazing friendly and very helpful.
Comment from Hotel Management
Jul. 2, 2019 by Lida Herrera Quality Assurance Manager, Hotel Management
Dear guest, Thank you very much for your comments, we´ll share your congratulations. Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller

Posted Jun. 16, 2019
Comment from Hotel Management
Jul. 13, 2019 by Lida Herrera, Hotel Management
Estimado huésped, Gracias por sus buenos cometnarios y la puntuación otorgada.
5 out of 5
by A verified traveller

Posted May 29, 2019
Comment from Hotel Management
Jun. 14, 2019 by LIDA HERRERA, Hotel Management
Dear Guest: Warm greetings from the Sheraton Bogota Hotel. Your feedback is very important to us. I am glad to know the staff meets your expectations that is always our main goal. We are happy to know that you have enjoyed all the services. Looking forward to your next stay. Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller

Posted May 26, 2019
I loved the hotel it was very nice and the people were very helpful. The breakfast was very good at La chimenea Restaurant and we got a free shuttle to the airport, the bellboys were very kind and always ready to help us. The reception guys were very good at the check in and gave us a lot of information about what could we do and suggestions for dinner or breakfast! The girl who check in us I don’t remember her name but SHE WAS EXCELLENT ! We liked her a lot !!
Comment from Hotel Management
May 27, 2019 by Lida Herrera, Hotel Management
Dear Guest: Thank you very much for your special comments, I´ll be share with the Sheraton team and Nicolle (the girl in your check in time. Cordially, Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller from Jubail Saudi Arabia

Posted May 21, 2019
Excelente hotel , with a great staff and amazing location
Comment from Hotel Management
May 27, 2019 by LIDA HERRERA, Hotel Management
Dear guest: I am glad to know the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed all the services. Cordially, Lida Herrera Quality Assurance Manager
4 out of 5
by A verified traveller

Posted May 20, 2019
Excelent service. and friendly staff. Quiet location.
Comment from Hotel Management
May 27, 2019 by Lida Herrera, Hotel Management
Dear Guest: I am glad to know the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed all the services. Cordially, Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller

Posted May 4, 2019
Comment from Hotel Management
May 8, 2019 by Lida Herrera, Hotel Management
Dear guest. Warm greetings from Sheraton Bogotá. Thank you very much for the score awarded. We wait for you in a next opportunity. Lida Herrera Quality Assurance Manager
5 out of 5
by A verified traveller from Rhode Island

Posted Apr. 23, 2019
The staff are absolutely professional and take tremendous pride in their work. They seem to enjoy helping you have the best of stay in the hotel and are honest and sincere in their attitude and work.
Comment from Hotel Management
Apr. 24, 2019 by LIDA HERRERA, Hotel Management
Dear Mr. Hudson: Thank you very much for your comments, We´ll be waiting for you in your next visit to the city. Cordially, Lida Herrera Quality Assurance Manager