Dear Joanna,It is a pleasure to receive your positive feedback following your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of welcoming you back.Many thanks again,Guest Experience Team

Dear Guest, Many thanks for having taken the time to review your stay.We're delighted to hear that you found our hotel to be quiet and attractive, and that you enjoyed the food at our poolside restaurant. Our team strives to provide exceptional service culture and we're thrilled that this was reflected during your stay. We regret to hear about your discomfort following a meal, and while our gastronomic experiences are designed to delight, we take your feedback seriously and will ensure that standards are rigorously maintained. We also appreciate your comments on the room cleanliness and will address this with our housekeeping team to ensure our room experience continues to meet the high standards our guests expect. Rest assured, we are dedicated to providing a serene and impeccable environment for all our guests.We hope to welcome you back on another occasion.Kindest regards,Guest Experience Team

Dear Julie,Thank you for taking the time to leave a review of your stay with us.We are delighted to hear that our strategic location and the breathtaking views added a special touch to your stay. Our team takes great pride in offering a room experience that is both comfortable and luxurious, and it's wonderful to know that the DreamMaker mattress and pillow selection contributed to your restful sleep. It is also heartening to hear that our gastronomic experiences, particularly the breakfast options, were to your liking. Your kind words about our staff's friendliness and helpfulness truly reflect our service culture and commitment to guest satisfaction.We look forward to the pleasure of welcoming you back.Many thanks again,Guest Experience Team

Dear Haneen,Thank you for taking the time to review your recent stay at Meliá Jardines del Teide.We're thrilled to hear that you appreciated the lovely staff and the cleanliness of our rooms. It's our pleasure to provide a room experience that meets your expectations. Our team is dedicated to delivering a service culture that focuses on the wellbeing of our guests, and your acknowledgment of this is sincerely appreciated. We're also delighted that our amenities contributed to making your stay enjoyable.We look forward to seeing you again in the future. Best wishes,Guest Experience Team

Dear Mr Gary,Thank you for positively reviewing your time at Meliá Jardines del Teide.We're delighted to hear that your return visit for such a special occasion was met with the same warmth and excellence that you remembered. Our team is committed to a service culture that ensures every guest feels valued, and it's gratifying to know we succeeded. The meticulous upkeep of our rooms and the pristine condition of our grounds are a testament to our dedication to providing a superior room experience. It's also wonderful to hear your praise for our gastronomic experiences, particularly the diverse and hot offerings at our breakfast buffet.We look forward to welcoming you back.Best wishes, Guest Experience Team

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We would be delighted to welcome you back on another occasion.Kind regards,Guest Experience Team

Dear Mr Andrew,Thank you for positively reviewing your time at our hotel.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back.Best wishes,Guest Experience Team

Dear Mr Steven,Thank you for positively reviewing your time at our hotel.We're delighted to hear that you enjoyed the convenient location of our hotel, a short stroll from the beach, and appreciated our array of facilities designed for relaxation. It's gratifying to know that our commitment to cleanliness met your expectations, contributing to the overall comfort of your stay. Our team strives to deliver exceptional service, so your recognition of their efforts is highly appreciated. While you did not highlight any specific negative experiences, we always welcome constructive feedback as it helps us to continually enhance our guest experience.We look forward to welcoming you back.Best wishes,Guest Experience Team

Dear Sir,Thank you for sharing your experience with us.We're delighted to hear that you enjoyed our Hotel.We understand your concerns regarding the water leak and furniture condition, and we want to assure you that our maintenance team is dedicated to resolving such issues promptly when they are brought to our attention. Regarding The Level service, we aim to provide an exclusive experience with a range of benefits, and we regret if the offerings did not meet your expectations on this occasion. We value your input on the staffing and quality of snacks, as it helps us to improve our service. We're pleased that you recognized the hard work of our staff, even during busy times, and we will certainly take your feedback into account to enhance our guest experience.We look forward to welcoming you back on a future trip.Kind regards,Guest Experience Team

Dear Sir,Thank you for sharing your experience with us.We are glad to hear that you enjoyed The Level lounge and its spaciousness. We appreciate your feedback regarding the tapas and are pleased to know that it improved during your stay. Our team is always open to suggestions and we strive to provide the best possible experience for our guests.We apologize if our service did not meet your expectations for a five-star experience and that our room decor was not to your taste. We are constantly working on improving our facilities and services, and we value your input.We look forward to welcoming you back on a future trip.Kind regards,Guest Experience Team

Dear Sir,We appreciate that you took the time to let us know your opinion of your experience with us.We are delighted to hear that you enjoyed your stay and found our hotel lovely, with clean rooms, comfortable accommodations, and excellent service from our hardworking staff. We appreciate your kind words and recognition of their efforts.However, we are truly sorry for the inconvenience you faced regarding the lunch access after checking out, we understand how this situation may have caused discomfort during your stay but we always give the opportunity to our guest to use all the Hotel's facilities whnen they leave and regarding the meals you can use our Restaurants and pay for what you consume.. Please know that our management team is constantly working on improving our services and guest experiences, and we will take your feedback into consideration for future improvements. Once again, we apologize for any inconvenience this may have caused you.We look forward to welcoming you back on a future trip.Kind regards,Guest Experience Team

Dear Mr Iain,Thank you for positively reviewing your time at our hotel.We are thrilled to hear that our hospitality and housekeeping exceeded your expectations. Our team takes great pride in providing exceptional service and maintaining a clean and comfortable environment for our guests. It's fantastic to know that you appreciated the room cleanliness, hotel condition, service, and room comfort during your stay.We look forward to welcoming you back.Best wishes,Guest Experience Team

Sehr geehrte Birgit, Herzlichen Dank für Ihr Feedback zu unserem Hotel.Vielen Dank für Ihre positive Rückmeldung zu unserem Service und dass Sie Ihren Aufenthalt genossen haben. Es freut uns sehr, dass Sie die Sauberkeit unserer Zimmer und die Qualität unseres Service zu schätzen wissen. Wir bedauern, dass die Lage der Junior Suiten und die Einrichtung nicht ganz Ihren Erwartungen entsprach. Unser Hotel bietet eine Vielzahl von Zimmerkategorien, und unser The Level Service bietet Zugang zu exklusiven Bereichen und Annehmlichkeiten, die Ihren Zimmererlebnis noch weiter aufwerten können. Wir würden uns freuen, Sie bei einer zukünftigen Buchung über die verschiedenen Optionen zu beraten, um Ihre Erfahrung bei uns zu perfektionieren.Hoffentlich hatten Sie noch eine schöne Heimreise und besuchen uns auch in der Zukunft wieder.Freundliche Grüße und alles Gute,Guest Experience Team

Liebe Michaela,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt in unseren The Level Zimmern so zufrieden waren und die exklusiven Vorteile dieses Services genießen konnten. Es ist wunderbar zu hören, dass Sie die Sauberkeit unserer Zimmer besonders geschätzt haben, was unser tägliches Housekeeping-Team sicher freuen wird. Unsere Hingabe für erstklassigen Service und hohen Komfort spiegelt sich in Ihrem Feedback wider und bestätigt, dass wir die Erwartungen unserer Gäste erfüllen können.Mit freundlichen Grüßen,Guest Experience Team

Sehr geehrter François,danke, dass Sie uns einen Erfahrungsbericht hinterlassen haben.Wir freuen uns sehr, dass Sie die Freundlichkeit unseres Personals und unser umfangreiches Frühstücksbuffet positiv hervorgehoben haben. Es ist unser Ziel, dass sich unsere Gäste durch den aufmerksamen Service unseres Teams wohl und geschätzt fühlen. Ihre Anmerkung bezüglich des Frühstücksbuffets nehmen wir ernst und sehen dies als Gelegenheit, unser Angebot kontinuierlich zu verbessern. Qualität ist uns ebenso wichtig wie Quantität, und wir streben stets danach, das Gleichgewicht zwischen beiden zu optimieren, um den Erwartungen unserer Gäste gerecht zu werden.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Guest Experience Team

Sehr geehrter Gast,haben Sie ganz herzlichen Dank für Ihr Feedback zu unserem Hotel.Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und unser freundliches Personal einen positiven Eindruck hinterlassen hat. Es ist uns eine Freude, unseren Gästen einen angenehmen und erholsamen Aufenthalt zu bieten, und wir sind stolz auf die Qualität unserer Einrichtungen und Dienstleistungen. Wir hoffen, dass Sie auch die Möglichkeit hatten, unsere erstklassige Lage in der Nähe von Playa del Duque und Siam Park sowie unsere vielfältigen gastronomischen Angebote zu genießen.Wir hoffen, Sie bald wieder empfangen zu dürfen. Bis zum nächsten Mal!Guest Experience Team