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Holiday Inn Express & Suites Lexington Park-California, an IHG Hotel – Avis

2.5 out of 5

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 330 avis sur 457." "
Note de 8 – Bien, d’après 93 avis sur 457." "
Note de 6 – Acceptable, d’après 11 avis sur 457." "
Note de 4 – Médiocre, d’après 8 avis sur 457." "
Note de 2 – Terrible, d’après 15 avis sur 457." "

9,6/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

Rui

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Thank you for taking the time to leave us a review! We hope to see you again soon.

8/10 – Bien

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 6 mai 2024
Dear William,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 – Excellent

Alexis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 4 mai 2024
Dear Alexis,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 – Excellent

Rosemarie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Would stay again!
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 8 avr. 2024
Dear Rosemarie,Thank you for your positive feedback! We are delighted to hear that you had a great stay with us and that you would choose to stay with us again in the future. We look forward to welcoming you back for another wonderful experience.Sincerely, Hotel Manager

10/10 – Excellent

Thomas

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very enjoyable stay. Our room was clean, neat and serviced well. We left with everything we showed up with. Staff was nice and the cookies available in the evening was a nice touch. Breakfast was awesome too but if you don't like it, there's a Cracker Barrel within walking distance. Thanks for the great stay. Would recommend this hotel.
Séjour de 4 nuits en mars 2024
Hotel Manager a répondu le 4 avr. 2024
Dear Thomas,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 – Excellent

Craig

Séjour de 2 nuits en juillet 2023
Hotel Manager a répondu le 15 avr. 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely,Hotel Manager

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great breakfast! Hot options were delicious & one main course and meat changed each day.
Séjour de 4 nuits en février 2024
Hotel Manager a répondu le 23 févr. 2024
Dear James,Thank you for your positive feedback about our breakfast options! We're thrilled to hear that you enjoyed the delicious hot options and variety offered each day. We appreciate your kind words and hope to continue exceeding your expectations during future stays with us.Sincerely, Hotel Manager

10/10 – Excellent

jennifer

Voyage en famille, Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was probably the cleanest hotels I’ve ever stayed at. The staff was amazing and very helpful. The breakfast was average hotel breakfast
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 20 févr. 2024
Dear jennifer,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be the cleanest you've ever stayed at. We're also pleased that the staff was amazing and helpful during your stay. We appreciate your kind words and hope to provide you with another excellent experience in the future. We look forward to welcoming you back!Sincerely, Hotel Manager

10/10 – Excellent

GEORGE

Points forts : État et installations de l’hébergement
Very clean hotel. Close to dining and shopping.
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 19 févr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and conveniently located near dining and shopping options. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Bien

Percy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Hotel Manager a répondu le 23 janv. 2024
Dear Percy,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We look forward to welcoming you again soon.Sincerely, Hotel Manager

10/10 – Excellent

Ronnie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Hotel Manager a répondu le 16 janv. 2024
Dear Ronnie,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

2/10 – Terrible

Jonathan

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités
The pool was closed, and it was the entire reason I picked this property.
Séjour de 1 nuit en janvier 2024
Hotel Manager a répondu le 15 janv. 2024
Dear Jonathan,We are sorry you didn't find the experience you were expecting with us, specifically regarding the pool. We take real pride in providing the best experience in the area and regret any ways in which we let you down. We hope you will give us another chance to satisfy you the next time you're in the area and make sure that better experience. Please visit us again.Sincerely, Hotel Manager

8/10 – Bien

Scotty

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The pool was out of order
Séjour de 2 nuits en décembre 2023
Hotel Manager a répondu le 9 janv. 2024
Dear Scotty,Thank you for your feedback. We apologize for the inconvenience regarding the pool being out of order. We understand the importance of amenities, and we regret that this impacted your stay. Our team is actively working to resolve the issue, and we appreciate your understanding. We hope the rest of your stay was enjoyable. Visit again soon.Sincerely, Hotel Manager

10/10 – Excellent

Leslie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 9 janv. 2024
Dear Leslie,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 – Excellent

CARLOS A

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buen servicio
Séjour de 6 nuits en décembre 2023
Hotel Manager a répondu le 9 janv. 2024
Dear CARLOS A,Thank you for your positive feedback on our service! We're delighted to hear that you had a good experience. If there's anything specific you appreciate or if you have any suggestions for improvement, feel free to let us know. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would definitely recommend
Overall our stay was excellent. The rooms and hotel lobby were very clean. The staff at the front desk were very welcoming and helpful. Beds are very comfortable. The only negative we experienced was that the people above us were walking around very loudly at all hours of the night. Not sure if it’s the thinness of the walls/floors or that they were particularly loud. Overall the hotel is great and I would definitely recommend it and stay there again.
Séjour de 2 nuits en décembre 2023
Hotel Manager a répondu le 23 déc. 2023
Dear Guest,Thank you for your stay. We are glad that our hotel impressed you enough that you would stay with us again and will recommend our hotel to others. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 – Excellent

Francelis

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Hotel Manager a répondu le 18 déc. 2023
Dear Francelis,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Hotel Manager a répondu le 18 déc. 2023
Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 – Bien

Gary

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Hotel Manager a répondu le 18 déc. 2023
Dear Gary,Thank you for the feedback. We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.Sincerely,Hotel Manager.

10/10 – Excellent

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Hotel Manager a répondu le 18 déc. 2023
Hello Robert,We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.Sincerely,Hotel Manager

10/10 – Excellent

Susan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Hotel Manager a répondu le 18 déc. 2023
Hello Susan,Thank you for sharing your perfect 10 ratings. It is a great acknowledgement for our team.We hope that you will return, as it is our ongoing goal to surpass the expectations of our guests. Sincerely,Hotel Manager

10/10 – Excellent

Crystal

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean!
Clean! Breakfast was a good selection too.
Séjour de 2 nuits en octobre 2023
Hotel Manager a répondu le 18 déc. 2023
Hello Crystal,Thank you for the stay and for appreciating the cleanliness and breakfast.We are very happy to hear that and privileged to have you as guest.We look forward to welcoming you again.Regards,Hotel Manager.

8/10 – Bien

Lars

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Ella

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was great.Staff was awesome
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Theo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was great rooms clean
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 6 oct. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Brandon

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome location and cleanliness.
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Arega

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like everything
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Diane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
T
Séjour de 2 nuits en août 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Stephen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
room was clean, property nice. Pool was nice.
Séjour de 3 nuits en juillet 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

8/10 – Bien

LuAnn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
breakfast could have been better. No trays, no butter, omelet was cold
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Roger

Séjour de 1 nuit en juillet 2023
General Manager a répondu le 21 sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Excellent

Kyaw Min, Rockville

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Very nice property--staff are helpful. Hotel was fully booked and our room was already assigned. When we asked to switch room for help reason, the front desk helped us to move a better room but took about half an hour to check-in which was the only minus from my review.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Kristina

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Jackie

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Glenda

Séjour de 4 nuits en juillet 2023

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
Very nice hotel.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Thomas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Janet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2023

6/10 – Acceptable

Heather

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The carpets in our room were disgusting. We had to wear shoes the entire time im the room because there was a stickiness to the floors. Shoes would get stuck, almost like they cleaned the carpets but left a horrible residue..... Was looking for a place to book a wedding party floor but will not after this.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Elizabeth

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Leslie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

Linda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel
The hotel was comfortable and a great location to shopping. The floor was a bit “sticky” in my room (the vinyl part) but otherwise clean
Séjour de 1 nuit en mai 2023

10/10 – Excellent

michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023

8/10 – Bien

Victor

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cleaning and quiet definitely recommend!
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

Eugene

Voyage en groupe
Points faibles : Propreté
The last morning before checkout my friend noticed a bedbug shell on the bed
Séjour de 2 nuits en avril 2023