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Reviews of Sheraton Suites Calgary Eau Claire

4 out of 5
Sheraton Suites Calgary Eau Claire
255 Barclay Parade SW, Calgary, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews" "
Rating 8 - Good. 176 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let cation was perfect for our downtown location. Staff were wonderful and room was lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!! Great service. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Connie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff treated us like royalty, they were very attentive and catered to all our needs. Loved every minute of our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top bins
Stayed 2 nights in Feb 2024

10/10 Excellent

John, Palmerston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Be careful around the pool, floor gets very slippery.
Stayed 3 nights in Mar 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk serve. Valet parking.
Stayed 2 nights in Mar 2024

10/10 Excellent

CHARLES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel for stay in one night, staff were very friendly and hotel room was very good. My kids enjoyed the swimming poor very much. We’ll stay again if we travel to Calgary in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Our regular place
Stayed 1 night in Mar 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Condition is fantastic! Facilities like pool workout room and onsite dining are all great! In building parking is only available to valet this is only negative as it clogs up the entrance and is a bit pricey
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff person was exceptional.
Stayed 1 night in Mar 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in the city.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
I left my swimsuit there and they were so attentive and fast to get back to me! I was so impressed
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Great food and comfy beds
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, awesome pool and gym, pleasant staff, good food for room service, walkable to town and train and cheap parking with loads of spaces immediately across the street.
Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the valet and the front desk staff, were very friendly and went out of their way to be helpful. Very refreshing!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley Reyne Cummings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as advertised
Stayed 1 night in Mar 2024

10/10 Excellent

DONGHO

Stayed 1 night in Feb 2024

10/10 Excellent

Josephine

Business traveller
Excellent
Stayed 1 night in Dec 2023

6/10 Okay

BHAGWANT

Stayed 1 night in Feb 2024

6/10 Okay

michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You either have to pay for parking in the lot across the street and get up at 6AM to extend it or pay $45 to pay for a valet to park your car in the hotel's lot. Keep in mind that Calgary has one of the highest parking rates in North America,so really inconvenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities
Always excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Stayed 1 night in Feb 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Kristopher

Stayed 1 night in Feb 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our dog with us and she was quite popular with the front desk staff. They were very welcoming!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Alway have great stay. Location is awesome , hotel is clean and staff is very friendly. Only complaint would be the noisy construction across street which they can’t control
Stayed 3 nights in Jan 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best customer service I've ever had. Very clean,friendly. Reasonable priced. I would recommend staying at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning was turned off. Unfortunately the room was 25 degrees and no way to cool it down to a comfortable temperature. I did not get much sleep. The staff brought a fan and I opened windows but it didn’t help.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 2 nights in Jan 2024

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room with comfortable bed and great sheets. Food from restaurant good. Properties around the hotel under construction only thing I didn’t like. Very friendly and helpful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Donald

Stayed 2 nights in Jan 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and really nice hotel! Family loved the pool, waterslide and hot tub! The only tricky part was there was only valet or on street parking which is understandable for the area but if you don’t want to pay $45 per day for valet, it’s a little less convenient. That being said we were able to find parking relatively close and could even remote start the car from our room on a snowy morning!
Stayed 2 nights in Jan 2024

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a good location! Staff were helpful, friendly, and polite. Would definitely come back.
Stayed 3 nights in Jan 2024

4/10 Poor

karen

Stayed 2 nights in Jan 2024

10/10 Excellent

Tia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first experience
We came down with the family to get out of the city to another for a change of scenery. We used to stay at the best western port o call but found the rooms and food to be sub par and the pool room and water cold. We decided to try the Sheraton and weren’t disappointed. The staff, rooms and location was perfect. I love how the hotel provides nice warm jackets for the valet staff. The water in the room is brand name and free of charge. I love the separation in the room for parents on one side and kids on the other with their own tv. They even had a humidifier which was great. If I had to find something to complain about it would be that they won’t have a bellhop/concierge run Uber eats to your room so you always have to come down to get it and it was our first time at the hotel and we asked for an upgrade and was turned down quickly.
Stayed 1 night in Jan 2024

8/10 Good

Mhelna

Travelled with family
Stayed 1 night in Dec 2023