Thanks much Scott! Good to hear you enjoyed the stay and it's a pity we could not meet face to face. We run very busy lives :) Thanks for all the notes as well. Hope you had a safe trip back!

Hi Diana, Thank you for your comments. We made every effort to communicate the description of the suite as it is. I encourage guests to ask any questions before arrival, however, I received none from you. As you mentioned you did not check out our photos that are on the website and did not know where you were going until you arrived. I understood that the main reason for your departure was not knowing this was a house and not a completely separate rental unit. This is clearly shown in the listing. I also understand you were disappointed of not being able to receive the refund, however, I did make an exception and refunded extra guest stay fee. All of the things you mention have been clearly stated in the rental agreement, which you accepted before booking. Fireplace requires permission for your own safety - it is gas operated and I would not want any of our guests to end up causing themselves injuries. Thermostat is not necessary at +25C, however, thank you for pointing this out. I do appreciate your remarks and again sorry for not ending up to be a place of your vacation. Sincerely, Dalia