Ratings based on 1,209 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

A Real work of Art.

Posted 26-Nov-2016
So very chique. So much art to admire -lives up to its name. Great meeting facilities and comfortable rooms. Staff were so helpful and accommodating. The bar is a great place to meet up with friends. Enjoyed my first visit to Calgary.
5out of 5
by A verified traveller fromRed Deer, Alberta

Comic show

Posted 21-Nov-2016
Pros: Easy to get to from the Stampede grounds.
We were in Calgary as vendors at the Comic Holiday Market show. After a long day standing on cement the Hotel Arts is a beautiful place to stay. The beds are comfortable, the staff is friendly upon our arrival, and the check out was easy. We like to eat at the Yellow Door Restaurant which has a wonderful chef and we are always welcomed by Sabastian.
3out of 5
by A verified traveller

Small rooms with little to no amenities

Posted 14-Nov-2016
Pros: Good location and good cleanliness. Staff was friendly
Cons: Small rooms, no hottub, no fridge and no microwave
Location: Location is great
5out of 5
by A verified traveller fromz

Great stay

Posted 12-Nov-2016
Location: We just went to the flames gave n it was a super quick walk over
It was really nice , only thing I didn't like was there wasn't a fridge overall great though . Quick walk to the saddledome n back
3out of 5
by A verified traveller

loud fans (bathroom & heating)

Posted 10-Nov-2016
Pros: clean. good restaurants. good location for business traveler.
Cons: LOUD fan in bathroom, no option to turn it off. Loud heating fan. Like you were sleeping with a blower dryer running.
4out of 5
by A verified traveller

Posted 10-Nov-2016
Location: Close to lots of restaurants on 17th ave and also still within walking distance right downtown and to the river.
Great value for what you pay. Good location - close to most things. Comfortable room - above what would be expected for the price.
2out of 5
by A verified traveller fromEdmonton, AB

One problem after another

Posted 18-Oct-2016
Pros: The decor was quiet nice and the night staff tried their best to solve problems quickly.
Cons: The day staff were rude, the hotel not offering free parking, the hotel not having working phones in the rooms, employees causing fires.
Location: very central, close to 17th ave sw which is a great shopping and eating area.
We were in town for a convention. When we got back after a long day to rest, the fire alarm goes off at 12:30 am. Hotel evacuated onto the cold streets for an hour. Find out from staff that it was an actual fire started in the staff area by one of the staff who ran out laughing before the alarm went off. Hotel room phone did not work, could only use it on speaker from the base. Hotel normally had non-mint products for guests who had sensitivities or allergies to mint, but could not find any in the hotel. An hour later we get our soap after one of the staff had to go out and buy some at Shoppers. Dined at the Yellow Door. Paid for our meal upon checkout. When our other rooms checked out a day later, staff argued with them saying we hadn't paid for the meal, even though they had the physical receipt and the one the hotel emailed us. We had to phone the hotel and triple confirm that it was paid after much arguing with the staff.
4out of 5
by A verified traveller

Close to the Saddledome

Posted 5-Oct-2016
Pros: The pillows & bed are nice.
Cons: A place to get small snacks other than a vending machine with nothing in it.
5out of 5
by A verified traveller fromAlberta

Excellent hotel walking distance to The Saddledome

Posted 18-Sep-2016
Pros: decor and staff
Cons: on second floor stairs in the middle of hallway so could not use trolly the whole way to the room
Location: Restaurants galore within walking distance, other than in the hotel itself.
Great ambience. Great decor. Excellent restaurants and poolside lounge. Staff were amazing.
4out of 5
by A verified traveller

Good locale.

Posted 16-Sep-2016
Shower was not hot enough. Everything else was quite good.