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Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3

Explore the area

  • Popular LocationCalgary Tower13 min drive
  • Popular LocationCalgary Zoo14 min drive
  • Popular LocationStampede Park15 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)24 min drive

Choose dates to view prices

About this area

Calgary

Located in Calgary, Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel is near a metro station. Chinook Centre and 17 Avenue SW are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Calgary Zoo and Calgary Tower. Looking to enjoy an event or a game? See what's going on at Scotiabank Saddledome or Stampede Park. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Trico Centre for Family Wellness - 18 min walk
  • Southcentre Mall - 20 min walk
  • Calgary Tower - 13 min drive
  • Calgary Zoo - 14 min drive
  • Stampede Park - 15 min drive

Getting around

  • Calgary Heritage Station - 5 min drive
  • Canyon Meadows Station - 16 min walk
  • Calgary International Airport (YYC) - 24 min drive

Restaurants

  • La Piccola Napoli — 5 min walk
  • Piccola Napoli Ristorante — 12 min walk
  • The Lake House — 3 min drive
  • Bill's Peking House — 3 min drive
  • Brewsters Brewing Company & Restaurant — 3 min drive

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Family-friendly Calgary hotel in Southeast Calgary with free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. All 105 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 3.5+
Guest rating 3.5+
Washer and dryer
Washer and dryer
Free WiFi
Free WiFi
Hotel
Hotel

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 20 per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and Preferential Card; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 10 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 365 out of 992 reviews
5 - Excellent 37%
Rating 4 - Good. 348 out of 992 reviews
4 - Good 35%
Rating 3 - Okay. 116 out of 992 reviews
3 - Okay 12%
Rating 2 - Poor. 85 out of 992 reviews
2 - Poor 9%
Rating 1 - Terrible. 78 out of 992 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family and small children
Disliked: Amenities
The room was clean and pleasant to be in. The breakfast was not very good, and we were not able to go swimming due to the scheduling and when asked if we could be put on a list if any family did not show up the staff member was very short and declined our reasonable question.
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience. Not clean. Holes in curtains. Frayed edges on blanket. Floor not vaccumed. The next day changed rooms. Coffee stains on coffee table
Stayed 2 nights in Nov 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not well maintained, everything seemed messy and dirty
Stayed 2 nights in Nov 2021

3/5 Okay

Travelled with family
Disliked: Property conditions & facilities
This was our second stay at this property because of convenience to our family members in Calgary. Our room was fine. Seemed like it was missing some furniture. There was a lot of unused space. The washroom sink didn’t drain very quickly and the bathtub hardly drained at all. At the end of a shower, there was 6” of water in the tub even though the drain was open. The bench at the end of the bed was quite stained. Not very appealing.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Nov 2021