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Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

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Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

2.5 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3

Explore the area

  • Popular LocationCalgary Zoo19 min drive
  • Popular LocationCalgary Tower20 min drive
  • Popular LocationStampede Park22 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)24 min drive

Choose dates to view prices

About this area

Calgary

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel is located in Southeast Calgary, a neighborhood in Calgary, and is near a metro station. Chinook Centre and 17 Avenue SW are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Calgary Zoo and Calgary Tower. Looking to enjoy an event or a game? See what's going on at Stampede Park or McMahon Stadium. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Trico Centre for Family Wellness - 18 min walk
  • Southcentre Mall - 20 min walk
  • Calgary Zoo - 19 min drive
  • Calgary Tower - 20 min drive
  • Stampede Park - 22 min drive

Getting around

  • Calgary Heritage Station - 5 min drive
  • Canyon Meadows Station - 16 min walk
  • Calgary International Airport (YYC) - 24 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • La Piccola Napoli - 5 min walk
  • The Lake House - 3 min drive
  • Atrium Cafe & Skylight Lounge - 3 min drive
  • Bill's Peking House - 3 min drive

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Family-friendly Calgary hotel in Southeast Calgary with free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. All 105 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Calgary
Calgary
Southeast Calgary
Southeast Calgary
Guest rating 3.5+
Guest rating 3.5+
Parking included
Parking included
2 star
2 star
Family-friendly
Family-friendly
Pool
Pool
Hotel
Hotel

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 20 per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 10 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 360 out of 986 reviews
5 - Excellent 37%
Rating 4 - Good. 333 out of 986 reviews
4 - Good 34%
Rating 3 - Okay. 114 out of 986 reviews
3 - Okay 12%
Rating 2 - Poor. 90 out of 986 reviews
2 - Poor 9%
Rating 1 - Terrible. 89 out of 986 reviews
1 - Terrible 9%

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

4/5 Good

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good hotel.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was a little chilly for kids…and me.
Stayed 2 nights in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food is TERRIBLE, especially the scrambled eggs and the pancake machine is not working and no orange juice for three(3) days. we have to keep going back and forth to the front desk to have our room card key work and always there's a long wait to be served at the front desk. Not coming back to that hotel ever again :((
Stayed 5 nights in Apr 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom needs renovation. The shower angle was on the wall and we had to bend to wash our hair and the floor was flooded because we could not orient the jet in the bathtub. There was a ring in the toilet. The sink faucet kept dripping. The Thermostat was broken. The Ac was so cold that we had ti turn off the whole hvac system. We tried to open the window but it was really dirty. The breakfast food was really terrible. Our room was not cleaned one day for no reason. In summary really disappointed with this hotel and will never go back even if this is the closest place near our son’s house
Stayed 6 nights in Apr 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When a guest checks in and their name is different, it is not a joke. It is not to be questioned or snickered at. The lack of respect for the customer will ensure that I will not stay at this hotel again. We booked 2 queens and received 2 doubles. When i called down to the desk I was told that they were queens. If those beds were queens then I must have a SEVERE sight imparity. They were not queen beds.
Stayed 3 nights in Apr 2022