During my recent stay at Marriott, where the room rate hovered around $200 per night, I bumped into a quirky problem at checkout. There was an extra charge for WiFi use on my bill, which my partner had used, mistakenly thinking it was included with the room.
When I questioned this charge, the hotel's 'generous' offer was to sign me up for their marketing program to drop the fee. I said no thanks. The staff's reaction was like “I didn’t set the rules.”
This review serves as a lighthearted yet serious warning for guests: be vigilant for hidden charges like WiFi, which, shockingly, are not automatically included in the room rate in this day and age. And, here's a tip: maybe keep a watch on how often your kids use the toilet – at $200 a night, I wouldn't put it past Marriott to add that to your bill too, all in the spirit of 'going the extra mile to lighten your wallet during the Christmas time!'