Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

The hotel, staff and facilities' meet my needs

Posted 29-Apr-2016
Pros: Friendly
Cons: OK by me!
Location: 10 minutes from down town
I use the Hotel ever time I am in Calgary. Any time I have to meet a business associate at the Hotel they are always pleasantly surprised. I will be back.
5 out of 5
by A verified traveller from toronto

Good hot breakfast

Posted 29-Mar-2016
They use real ceramic plates and bowls hate disposable Styrofoam used in some other hotels
4 out of 5
by A verified traveller from Sylvan Lake

Good location

Posted 21-Mar-2016
Pros: Clean and good location.
Cons: Parking. Not sure where parking is or isn't allowed.
Location: Close to University, Olympic park and Market Mall.
Return visit. Pleasant hotel with great breakfast! Staff is friendly and rooms are spacious. Location is away from downtown but still within short driving distance of most Calgary venues.
3 out of 5
by A verified traveller from S.F. Bay Area

Desk staff should have been aware of problem.

Posted 3-Mar-2016
Pros: The free breakfast was a nice perk.
Our first 2 nights at the hotel, 2/26-28, were fine. However, we were awakened at 4:30 AM by voices from outside. I thought initially that they were outside our door, but after investigating, found out they were out in the balcony between the rooms smoking and yacking away. Since there was no doorway from our room onto the balcony, I had to repeatedly knock on the window until they got the messege and moved further on down the balcony away from the area. I thought that this was just a temporary incident so I did not complain to the front desk. However, the same thing happened the next night starting a 4:30 AM until they left loudly at 6:30 AM, which was our last day. This time I definitely complained to the front desk, at which time I was informed that the room was used by outside maintainance crews for the previous month and that there were previous compaints about this. Why was this not made aware to previous guests of our room, or remedied in the meantime?
4 out of 5
by A verified traveller

Convenient hotel close to facilities

Posted 22-Feb-2016
A very convenient hotel that is close to malls, public transportation and hospital. The included free breakfast and updated decor make this a great and convenient place to stay.
4 out of 5
by A verified traveller

Renovations are still in progress

Posted 5-Feb-2016
Pros: Rooms for the most part are big enough, and clean
Cons: Not applicable
Location: Must have a car
Friendly, clean, dinning room and bar was good. Staff was willing to please.
5 out of 5
by A verified traveller from Calgary

Very nice

Posted 29-Jan-2016
Felt very safe and comfortable here. Very lovely hotel and the staff is very helpful. Love this hotel.
4 out of 5
by A verified traveller from B.C.

close to hospital, malls and transit

Posted 26-Jan-2016
Pros: location, price
The room was nicely renovated. The complimentary buffet breakfast was very good with a wide selection. On the week ends the hotel is popular with teenage teems visiting and can be noisy.
4 out of 5
by A verified traveller

Need to improve small stuff

Posted 4-Jan-2016
No tea to be found in the room , heater not working as suppose to be at the room , other than that i found it good place for family to stay
5 out of 5
by Denise

This traveller left a rating score only Posted 3-Jan-2016 on Hotels