- Disliked: Staff & service, amenities, property conditions & facilities
I have already registered a complaint with Best Western.
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Located in Airdrie, Best Western Airdrie is in the business district. SpacePort and Aero Space Museum of Calgary are cultural highlights, and some of the area's attractions include Calgary Tower and Calgary Zoo. Looking to enjoy an event or a game while in town? See what's happening at McMahon Stadium or Plainsmen Arena.
We took room in the wing area of hotel, big mistake. Room reminded me of something they would rent to oil field workers. Not very nice interior. Floor was cold, had to put towel in front of door. Heating system not working,sounded like it was coming off the wall. We were offered another room on 3rd floor, main building, but refused as I have knee trouble and the elevator was broken so we would have to do the stairs with our stuff and 2 dogs. Even the dogs did not like the room. They were very restless and could not settle to sleep. We moved room at 1 in the morning and did the 3 flights of stairs much to my knees discomfort. Much nicer in main building and the hotel did reduce our room rate for the inconvenience. Will stay at Best Western in Calgary next time and commute.