Classic Twin Room | Balcony
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Reviews of La Selva Hotel

3 out of 5
La Selva Hotel
Via di Barberino 221, Calenzano, FI

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 237 reviews" "
Rating 8 - Good. 88 out of 237 reviews" "
Rating 6 - Okay. 59 out of 237 reviews" "
Rating 4 - Poor. 22 out of 237 reviews" "
Rating 2 - Terrible. 10 out of 237 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
OK hotel for a 1-night stay
Old hotel, located in a nice area not far from Florence. Mainly used for weddings. It’s ok, but nothing special.
Stayed 1 night in Jul 2020

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
When we arrived at the hotel it was closed with no explanation or time when it would open. We went back later in the evening and it was open but the staff spoke no English and the advertised restaurant was closed. The hotel building was fine but felt odd. It appeared to be used by workers for overnight stays. We would not go back.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 1.5 Star Location at best
Do not stay here under any condition. None of the photos included represent the establishment with any honesty, except a few of the room pics. The paint in the bathroom was peeling, cracked, the fixtures old, no head-room to stand up-right in the bathroom, the toilet position has you starring right into the bidet. The assistant manager is the only authority on spot, and he has a horrible attitude, and doesn't speak any English. Only one young lady there at the desk had any professionalism or class. The establishment is in overall poor condition. The lobby furniture appears badly used, randomly thrown together, with no coherent theme. The photos of the eating area depicted in the false advertising, which are the photos online. There were no other guests, everyone there was part of some construction crew, which made a lot of noise starting at 8am. The cleaning lady, though there are no guests, goes through the motions of simply bleach-bombing the whole place, which makes this place in violation of Italian law, numerous codes, and against the basic health and well being of their non-existent clientele. We had to air our room out for 8 hours due to the headache inducing bleach, after being informed they could only refund us if we left at that moment.They are managed by remote from another hotel. They refused to produce a receipt of any kind for our stay, and the hotel manager at the other site refused to give her actual real name. They know they are messing up, really badly. .
Stayed 1 night in Sep 2018

4/10 Poor

Arley, Calenzano, Italy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Do not get this hotel unless you have your own car to get to the city. We made the mistake of not checking how far it was from Florence by bus, we checked how far away it was by car or taxi which was 30 minutes. There is a bus that comes by the bottom of the hotel by the road, but it only comes around every 2-3 hours and the last bus back from Florence is at 6pm. On Saturdays, there is no bus back and we have to get a taxi to the hotel. We had trouble finding a taxi after we missed the bus towards the city and we had to call multiple ones to find one willing to make the drive up. It’s hard to find somewhere to eat in this area because all the surrounding restaurants aren’t open until dinner, around 7:30pm so we had to travel all the way to the city to find something open to eat. There was no information given about the hotel, the breakfast, any buses or ways to get around or a map, like at the other hotels we got during our trip. We were just given a key and that’s it. We found out breakfast is only 7-8 and it wasn’t great. There is wifi available but it doesn’t work at all and there is no way to get service, we were still able to make calls and eventually send some messages. The room we were given was ok. However, the windows are really hard to open and some things were broken, such as one of the bed heads and the windows frame was cracked which let some hot air in during the day. There was some construction going on the first day we were there and it went on until later i
Stayed 5 nights in Aug 2018

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended !!!!
The hotel was clean and the service was good. Only tow things they could improve: 1) the shower floor is slippery and I almost fell twice and there was nothing to grab from. 2) when I order hot water they brought a tea pot full of “hot qater” that just tasted weird.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and a decent breakfast with enough parking for cars.

10/10 Excellent

Graham S.

Nice Place and Nice People
The hotel was great for the amount that I paid for it.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
OK for an overnight stay
You need a car to reach this hotel as it is pretty much in a forest; not a bad location if you want a quiet place, nature etc. Car park is free. We only stayed for one night so can't say much, but our room looked very different from what we saw in the pictures when made a booking. For the price we paid it was good enough, however, the man at reception couldn't understand a word in English, therefore all our questions were left unanswered. The shower room is definitely not for tall people :) Breakfast seemed a little bit poor, but it was nice to be offered to eat on the terrace with nice views and birds singing around us.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amenities nice, but I wouldn't stay again
The location and amenities were nice, hotel was pretty and comfortable. My complaint was that I got almost no sleep - kitchen had open windows (no AC in room to close it up, so we had to either be in stifling heat or keep our window open) AND it was right under our room - and the kitchen staff was LOUD and banging things around until nearly 3am. I understand they have to clean up, but it was a LOT of noise, most of it them yelling and joking around with each other - and no attempts at being a little quiet about it. I wouldn't stay here again just for that reason.
Stayed 1 night in Jun 2017

6/10 Okay

Ramona, Romania

Liked: Cleanliness
good hotel
good hotel for short stay

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price.
Great price, but a bit secluded. Room could have used an upgrade a few years ago, but overall, it was worth the price.

10/10 Excellent

Paula, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel !!
Very nice hotel ..staff are wonderful. The room was very clean ..lovely breakfast . Its a 20 min drive to batberino outlet... Will return again...
View from my room

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel in a very quite area
Not far from the highway but it is not easy to reach for the first time specially by night.

6/10 Okay

KRC, Canada

Liked: Staff & service
Decent hotel for the price...
The hotel is an old building, classic Tuscan environment. Very nice surrounding, quiet and serene. The décor is a little dated but clean and functional. Would recommend for someone on a budget.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lina, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of nature
We stayed at La Selva Hotel two nights and we liked it a lot. The staff was very friendly and helpful, the room was clean and spacious, the hotel was very well located (8kms to Calenzano) and it was surrounded by trees which make us feel close to nature.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Inconvenient
This place is in the middle of nowhere! It's up on hill... and very inconvenient. I'm not sure how many receptionists there are but I met 3 (two men and a woman). The woman receptionist is very helpful in comparison to the two men. The hotel is about an hour and a half bus ride to central Florence. The bus stop is hidden and not safe whatsoever... AND you have to walk down this steep hill to get to the "main street" where the bus is located. In addition, the bus does not come around often. The room is not as nice as it is advertised. There's a lot of bugs, so expect to get some bug bites. The hotel restaurant has the worst customer service. Sometimes the restaurant opens at 7 PM.... sometimes 7:30 PM.... SOMETIMES 8 PM. I got to give the place props for TRYING to add miscellaneous charges, so I would advise you to keep your eyes out when looking at the prices on the menu AND receipt. Would I stay here again? I doubt it. The hotel has this retreat like feeling. If there was a spa of some sort here, I think the stay wouldn't have been too bad.

6/10 Okay

Nirmala Jyothi, Lollar, Germany

Disliked: Room comfort
Rooms are very small

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and very comfortable, and the breakfast was amazing. The only problem was that it was incredibly hard to find for us, since the GPS didn't give us the right direction. We got to where it was supposed to be and blanked out. You have to travel for a while on a dark road, and turn right after seeing a restaurant. I hope nobody else gets lost for an hour in the dark like we did!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. 35 minute drive to Florence.
Very nice and tranquil area. Easy to place to relax after a day of sightseeing.

2/10 Terrible

diego, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't try the hotel i booked
I can't actually rate the hotel as i didn't stay in the place i've booked. This hotel is located in a region surrounded by mountains, i planned to stay at this location because of this. As soon as i arrived at the place the guy from the front desk told me there was no reservation under my name. I pre paid the reservation on hotels.com website as usual and i have no idea what happened, according to the guy on the front desk the problem was with the satelite, acording to him e-mails don't work. After i have called to hotels.com they called the hotel and i was sent to their other unit in a town nearby. I was told the place was 2 km away but found out on my gps was around 15 km. The other hotel was a 4 star hotel acording to them (far from 4 stars for me), it was so cold and the heater didn't work, i was so tired for all the driving i did that i didn't have condition to request the room change. I still don't know if the booking problem was for hotels.com or the Laselva hotel but nobody seemed to care much, they just throw me and my wife at another place and that was it. Didn't appreciate the experience, being a hotels.com user for a few years, i would expect a little more attention.

8/10 Good

G & D , vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable & clean. full breakfast VG
stayed 3 days, had car lots to see, great shopping. The hotel Also has a wonderful restaurant

4/10 Poor

Rupen, Rotterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
- Remote location accessible only by car - no warm breakfast - Old furniture

8/10 Good

Pablo Suarez, Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, nice nature view from the rooms
a very nice stay, the hotel is in the middle of a mountain with a beautiful views, have a very well serve breakfast. the only problem is the wifi service, is too slow!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable place with cleanness..location is far.
Hotel look beautiful and comfortable with cleanness.. Location was quite far from Florence and the food was not that delicious as I expected..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel. The foods in the hotel restaurant are good!

10/10 Excellent

Luis, Montgomery Village, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place close to Florence
Our stay was great, friendly staff, great service and recommendations from Carlo, who knows everything around the area. Hotel has a restaurant, but there is another great restaurant right next to the entrance with great food and staff. The views from the hotel are beautiful, it is very quiet to sleep well and 30 minutes from Florence, free parking and close by train station. You definitely need a car.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The hotel was good, but the breakfast is the worst I have ever had in Italy and I have stayed in many hotels in Italy!

10/10 Excellent

Susy, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, nice hotel.
View, location, staff, food: great!! Rooms could be nicer and cozier.

10/10 Excellent

mike, Tampa, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
We had difficulty finding this hotel since it is in a very remote area outside Florence. The facility was very nice and well maintained.

6/10 Okay

Ben, Bedfordshire, UK

Disliked: Staff & service, room comfort
It's alright
It's ok but needs a swimming pool and a bar as in the day there is nothing to do at all, you must have a car if you want to say here, if you can speak Italian this will help you no end as English is not easy to get by on.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CM, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, uncomfortable nights sleep
Only major bad points would be the beds and paper thin walls. Our 'double' room consisted of two single beds pushed together with a double sheet on top - not too comfortable for sleeping on. Our room was situated right next door to the cleaning staffs store cupboard which isn't great when they begin cleaning at the crack of dawn and the walls are paper thin. On the positive side, all staff were friendly and helpful and restaurant food was excellent. Bedroom very clean with a great view out the window. Not much surrounding the hotel other than hills and forest so very quiet (other than the thunderstorms!!) Lake Bilanchino worth a visit. No swimming pool which is a shame. Hotel family ran which was a nice touch. Free breakfast decent. Wifi coverage was also good.

8/10 Good

Gianni, lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
a great value for money hotel
Really friendly and multi lingual staff. Great position and easy access into florence! Really clean and comfortable. Only groan is that it could be a little more modern

10/10 Excellent

Gary, Cirencester, Gloucestershire GL7, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Tuscan Hotel
This is a beautifully set Tuscan Hotel. Near Florence, but out in the countryside. We were blown away when we arrived.

6/10 Okay

World Traveller, Texas. USA

Too far from attraction
Average, but good food.

8/10 Good

DJ, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for a stopover!
The hotel was smaller than it appeared in the pictures, but this was not a problem as we were out most of the time. The restaurant is not in the same building, but right next door. The food was superb and the restaurant staff extremely helpful - they couldn't do enough for us. Breakfast was served in the hotel itself and was a typical continental breakfast of limited choice. The bed in the hotel was very comfortable and we all slept well. The air conditioning didn't work, but we had the doors to the balcony open at night. Our only criticism would be that the tea and coffee in the room was not filled up and we had to ask for milk twice, which we then received in a cup! The hotel is a long way out of Florence but the area is nice and there is a pleasant view from the restaurant.

10/10 Excellent

Dale c, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the countryside
Staff was friendly and helpful. Rooms were plain but clean and comfortable. Hotel was just off the freeway, but had to take hilly road to get there. Breakfast buffet was good. The restaurant connected to the hotel was very good, and reasonable prices. Hotel was a good value for the money.

8/10 Good

Victor, Houston

Liked: Cleanliness, staff & service
Affordable hotel close to Florence
Its a good hotel close to Florence. 30 minutes by car to Florence. Good breakfast, excellent staff. Green location mountain view. You need a car for this location.

8/10 Good

yadira, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place to stay
Staff was very friendly. Room was small, but clean. A bit far from Florence, but we didn't have trouble getting to the train as we had a car.

10/10 Excellent

Peter C, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place if you have a car
Out in the middle of nowhere but if you have a car, a great value with free wifi, breakfast, and parking. Hotel is clean and staff friendly. It was a perfect stop for our drive from Florence to Milan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
This was to that point the best hotel we stayed in Italy. Very nice, clean, good size rooms. Staff was very nice and helpful. Breakfast was good. The hotel was quite remote, which I new when booking and planned it that way as I wanted to be away from Florence traffic for transit to Venice the next morning. Wish I would have been here in warmer weather this seemed like a very nice place to relax and wind down.

10/10 Excellent

Hendricks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stunning quiet mountain location
Quality of service excellent!on bus route!20 mins out of Florence.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Rooms required sound proofing,next door guests very active bed time.Location slightly isolated from town but little need to leave hotel grounds plenty to see and peaceful.Superb restaurant on site with classic food and friendly staff,more than enough to eat.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Hotel is a lttle out of the way so a car is essential. Good base for touring the area and many good destinations within 1 hour. Good restaurant on site and three or four others within five minutes. Breakfast very good in both choice and quality/freshness. Staff always helpful and pleasant

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you want privacy
Love the hotel, but really far from center