Title: Hotel Maya Balam - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8342177&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maya Balam Discover a city retreat where vibrant urban energy meets relaxation: sip coffee in the lobby, dine at the restaurant, or enjoy views from the rooftop terrace ## Photo gallery for Hotel Maya Balam ![Front of property - evening/night - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/71a21033.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/085c6b1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/cfd0c592.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/78b1cfff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/96b4264e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Maya Balam sits in the heart of the city, offering a welcoming atmosphere with daily manager's receptions. Guests can connect with WiFi in public areas, take in city views from the rooftop terrace, enjoy breakfast at the restaurant, or grab coffee and tea in the lobby. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/f72d1c85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/53c6a19a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/3e8e7d65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.4 Very good 6 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCalakmul-Hotels-Hotel-Maya-Balam.h8342177.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCalakmul-Hotels-Hotel-Maya-Balam.h8342177.Hotel-Information) ## About the area Located in Calakmul, Hotel Maya Balam is in the city center. Local landmarks include Xpujil Ruins and Becán. [Visit our Xpujil travel guide](https://www.expedia.ca/Xpujil.dx6058647) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50664%2C-89.40006&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hqM2NCpKQRNg47-3qh5yUQssRvY=) Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640 ### What's nearby - Museo Deocundo Acopa Lezama 5 min walk \- 0.4 km - Xpujil Ruins 11 min walk \- 1.0 km - Becán 11 min drive \- 9.2 km - Chicanná 13 min drive \- 11.6 km - Hormiguero Ruins 44 min drive \- 24.5 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 106 min drive ### Restaurants - Takoketo 10 min walk - Antojitos Doña Evita 6 min walk - La Pizzeta 9 min walk - Mirador Maya 7 min walk - Restaurante Sazon Veracruzano 5 min walk ## About this property ### Hotel Maya Balam Hotel in the city center Consider a stay at Hotel Maya Balam and take advantage of a free daily manager's reception, a terrace, and a restaurant. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and a 24-hour front desk - Coffee/tea in the lobby, luggage storage, and tour/ticket assistance Room features All guestrooms at Hotel Maya Balam offer comforts such as air conditioning. Other conveniences in all rooms include: - Bathrooms with showers - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/114000000/113750000/113741600/113741528/46499124.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Calakmul Calakmul - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 102 reviews CA $165 CA $244 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=113741528&PinnedHotelID=113741528&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1730000/1723400/1723343/46c6f6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Chicanna Calakmul - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1723343&PinnedHotelID=1723343&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/79000000/78290000/78283500/78283425/2bf3a9fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Maya Calakmul Calakmul - 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Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport drop-off shuttle on request for a surcharge - Free secured, uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MXN 90 to 115 for adults and MXN 90 to 115 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - El Maná ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 5 percent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children - Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6) - Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Maya Balam Hotel Maya Balam Xpujil Maya Balam Maya Balam Xpujil Hotel Maya Balam Calakmul Maya Balam Calakmul Hotel Maya Balam Hotel Hotel Maya Balam Calakmul Hotel Maya Balam Hotel Calakmul ## Frequently asked questions ### Is Hotel Maya Balam pet-friendly? ### How much does it cost to stay at Hotel Maya Balam? ### How much is parking? ### What time is check-in at Hotel Maya Balam? ### What time is check-out at Hotel Maya Balam? ### Does Hotel Maya Balam provide a shuttle to the airport? ### Where is Hotel Maya Balam located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Maya Balam Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 210 8 - Good 273 6 - Okay 83 4 - Poor 30 2 - Terrible 8 ## Reviews ### 4/10 Poor #### Denise Feb 24, 2024 Disliked: Cleanliness, property conditions & facilities #### Okay place to stay in the area. It was a good enough place to stay two nigts for the activities we did around the area. ##### Denise Stayed 1 night in Feb 2024 ### 8/10 Good #### Thomas Feb 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful. ##### Thomas Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Robert Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out. ##### Robert Stayed 2 nights in Jan 2025 ### 8/10 Good #### Robert Mar 23, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### 8 is the score. Everything was fine. It was fine, blasted hot, pool was nice. ##### Robert Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Greg Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break. ##### Greg Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Laura Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip. ##### Laura Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A pleasant stay A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave. ##### Maria Stayed 3 nights in Jan 2025 ### 8/10 Good #### Qiang Jan 7, 2026 Liked: Cleanliness, staff & service, property conditions & facilities It is a nice hotel with easy parking. ##### Qiang Stayed 1 night in Dec 2025 ### 6/10 Okay #### Kathleen Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Chihuahua who roams the property is enough fun to want to return! ##### Kathleen Stayed 2 nights in Nov 2025 ### 8/10 Good #### Andrea Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended! ##### Andrea Stayed 1 night in Aug 2025 ### 8/10 Good #### Zoe Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow, ![](https://a.travel-assets.com/ugc/hotel-reviews/994cd6ea-1180-496a-8854-9ea566724ab7-1753270361858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zoe Stayed 1 night in Jul 2025 ### 8/10 Good #### John Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler. ##### John Stayed 1 night in Feb 2025 ### 10/10 Excellent #### FARYTH DAMIAN Aug 18, 2025 Liked: Cleanliness Good ##### FARYTH DAMIAN Stayed 1 night in Aug 2025 ### 10/10 Excellent #### John Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, clean, and big rooms. ##### John Stayed 2 nights in Oct 2024 ### 8/10 Good #### Dave Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless. ##### Dave Stayed 1 night in Aug 2023 ### 8/10 Good #### steven Apr 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Bed was a hard, safe place, good value ##### steven Stayed 1 night in Apr 2024 ### 8/10 Good #### James Feb 13, 2023 Liked: Cleanliness Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets. ##### James Stayed 2 nights in Feb 2023 ### 8/10 Good #### Jesse Nov 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant. ##### Jesse Stayed 4 nights in Nov 2022 ### 8/10 Good #### Dave Dec 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi. ##### Dave ### 6/10 Okay #### Jorge Jul 28, 2023 Liked: Staff & service Disliked: Cleanliness We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice. ##### Jorge Stayed 1 night in Jul 2023 ### 6/10 Okay #### Normand Feb 21, 2024 Liked: Staff & service, property conditions & facilities The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest..... ##### Normand Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Julian Jan 28, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### The Rooster Motel from hell I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation. ##### Julian Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Daniel Mar 29, 2024 Disliked: Amenities No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up. ##### Daniel Stayed 1 night in Mar 2024 ### 8/10 Good #### Paul Jun 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil. ##### Paul Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Joseph Jan 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort No electricity for hours, no hot water during the hole stay sometimes for hours no water at all. Toilet only sometimes working, very loud and noisy due to the building and other guests, no possibility to wash clothes. 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