Exterior

Reviews of Hotel Honucai

4.5 out of 5
Hotel Honucai
Carrer Bonanca, 1, Colonia de Sant Jordi, Ses Salines, Mallorca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 135 reviews" "
Rating 8 - Good. 37 out of 135 reviews" "
Rating 6 - Okay. 5 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 0 out of 135 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Djamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a good location. It is clean and stylish. The staff were all very pleasant and accommodating. I wish they had some recommendations about places to visit and things to do during your stay. They were not forthcoming when asked and one of them sent us to a nudist beach to our bewilderment!!! The breakfast was a let down as was the rooftop pool although the rooftop area is beautiful and relaxing. All in all though, we enjoyed our stay and would visit again if in the area.
Stayed 5 nights in Oct 2023

8/10 Good

David

Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 8 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Long weekend break
Great hotel, ideal location for the beaches and cafes/restaurants. Staff were helpful and friendly.
Stayed 5 nights in Sep 2022
Response from Reception, Hotel Honucai on Apr 15, 2023
Thank you very much for taking the time to say a few kind words. We are sorry to be a little late in responding. We are glad to hear that you liked our hotel and our staff. We hope you will come back to visit us again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Miss Emma L K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Ben

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Modern, clean hotel right by the sea. Lots to like but room for improvement, especially customer service and quality of restaurant. Quite expensive for what you get.
Stayed 2 nights in Aug 2022
Response from Reception, Hotel Honucai on Apr 15, 2023
Thank you for writing to give us your opinion, we take note so that we can improve our service both in the restaurant and in the other departments. We hope to have you back again.

8/10 Good

Battsetseg

Stayed 3 nights in Aug 2022

10/10 Excellent

Eliana, Dubai

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness ! Amazing.
Stayed 4 nights in Jul 2022

10/10 Excellent

Dana, Patchogue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2022

8/10 Good

Candich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location and rooms. Food at restaurant excellent including the breakfast. Would stay here again
Stayed 4 nights in May 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Amazing clean hotel, friendly staff, great location, good breakfast. Excellent value
Stayed 3 nights in Apr 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short trip
Great experience, friendly staff, fantastic location.
Stayed 3 nights in Sep 2021

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, right in the beach. Rooms nicely done although I felt it was a bit strange being charged to replenish the tea-making facilities each day. Breakfast only ok.
Stayed 2 nights in Aug 2021

8/10 Good

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, specially the rooms who are clean and perfectly decorated. However, I should note that in Spain (as far as I know) it is mandatory the use of mask indoor and that is no control of the people who don’t use it. It was unpleseant to see some guests without masks and no warning from the staff.
Stayed 5 nights in Aug 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible sea view from the rooftop pool and bar. Spacious clean room, provided bucket of ice without hesitation when requested.
Stayed 1 night in Jul 2021

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You could have warned us about the blackouts!
Not really the hotels fault but the power kept blacking out while we stayed. It wasn't mentioned at checkin despite the fact they later told us it had been happening for hours before we arrived. Room was comfortable and spacious, the hotel is modern and clean. I wouldn't do the breakfast / dinner package, the food was pretty average.
Stayed 1 night in Sep 2019

8/10 Good

Wai Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great seaside location, friendly staff.
Great seaside location. Staff were friendly. The roof top bar had good view. We paid extra and reserved a room with private terrace, but didn't use it at all as it wasn't that private as you can be seen by the rooms next to you and also by everyone staying above you from their balconies. The room safe wasn't working and it took them two days to fix it. The hot food options in their breakfast was very limited too. The pool on the roof looked great, but it wasn't practical for swimming as it's too shallow and too short.
Stayed 4 nights in Aug 2019

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, amazing views and lovely staff
Great hotel with everything you need. The pool is small and very cold but don’t let it put you off, always sun loungers available and great service at the top. The best views over the bay by far and the rooms were big and spacious. Only feedback I could give was the balcony was tiny and never sat and enjoyed it as it wasn’t very welcoming and an iron should be kept in the room at all times. Had to ask several times for one which took a while
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant portside hotel
Brilliant hotel right on the beach. Service was outstanding too. Would stay again 100%
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and location super , staff very helpful and helped with anything we needed
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, hotel location is wonderful and rooms are impeccable. Breakfast and half board food options was very poor for a 4 star hotel, could definitely improve. Thank you!
Stayed 1 night in Aug 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic luxurious hotel in excellent location. Beach across the road. Rooms spacious and modern with fantastic bathrooms. Would love to go back.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The hotel is beautiful and everyone is so nice. They make your stay so great. Great location with wonderful views. The breakfast could be better. It lacks variety and warm dishes but I loved everything else. Highly recommended
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Highly recommended! This hotel is superb. Quique who welcomed us and helped us through our time there was amazingly attentive and respectful. The pool and bar on top offer great views. Everything was perfect.
Stayed 2 nights in Jul 2019

4/10 Poor

Liz, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The Honucai is in a fantastic place with amazing beaches and scenery right overlooking the small fishing port and the first of many beaches. It has been renovated last year and opened as a 4 star superior in May 2018. I know the area very well and booked because of the location and because of the 4 star superior facilities. Unfortunately, the management / owner of The Honucai has not got it right! On arrival, the room was well furnished, modern and comfortable. However certain things were not working- the Safe was not working and not fixed for 2 days, the bedside lamp was broken, reported but not fixed at all. The biggest problem was the heating was not working and the room and bathroom were very cold. We were assured this would be fixed but it was not! We had 6 nights with 2 duvets on our beds to try to keep warm! The hotel supplies a kettle and coffee machine but only 3 teabags 2 of those were fruit! When we requested another teabag we were informed we needed to pay for it! We were in a twin room? The tea / coffee should be replenished every day during the room service as in any other 4 star hotel! There are no hooks anywhere to hang up the robes which are supplied or coats which were wet due to the bad weather we had. Please put this right - it is simple to fix! The bathroom was obviously rushed for the opening as there was still grout and paint on the floor which needed scrubbing off. The water pressure in the bath / shower was terrible - 20 mins to fill!
Stayed 6 nights in Oct 2018
Response from Hotel Manager on Dec 28, 2018
Thank you for your comments about your stay at the Hotel Honucai, we appreciate that you have chosen our hotel to enjoy your vacation. We are glad to know that you have enjoyed the location and panoramic views of the sea and the port that the hotel offers. We regret the incidents during your stay, we take note of all your comments and we will transfer them to the person responsible to work on each detail mentioned and keep improving for the next season, since excellence in service is one of the aspects that most define us as a hotel group. We hope to see you again very soon with us, so you can see the improvements made.

10/10 Excellent

Bonnie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new. Staff is helpful and friendly. View of the bar is excellent!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and will be recommending it to others.
Stayed 3 nights in Aug 2018

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Restaurants in der Nähe
Stayed 6 nights in Oct 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Brenna Kellem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein wundervoller Aufenthalt. Das Hotel ist super süß. Super gelegen und hat super Personal. Es ist auf jeden Fall empfehlenswert
Stayed 4 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön gelegenes Hotel in einem kleinen Ort, direkt in der Nähe vom Strand am Hafen gelegen. Das Design ist gut durchdacht und der Service freundlich. Tolles Frühstücksbuffet und auch das Dinner Samstag auf der Dachterrasse war hervorragend. Der Pool ist eher zum Planschen geeignet
Stayed 3 nights in Sep 2023

10/10 Excellent

Fabio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super Aufenthalt mit super service vom Personal. Sehr sauber und aufgeräumt. Ferien zum entspannen
Stayed 5 nights in Aug 2023

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Had an overall great 2 night stay here. We’ve got a fantastic balcony, spacious and with a great view, but unfortunately it is allowed to smoke here and our neighbor did all the time. The restaurant next to the hotel served a fantastic fish taco.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo
Stupendo
Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
Fantastico hotel a 2 passi dal mare. Abbiamo pernottato in una camera con vista laterale. SPA molto carina. Buona colazione. Bel rooftop bar con mini-piscina. Eccellente Hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

inge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Hafen- Blick auf Bucht Sicherer Abstellraum für Fahrrad Mitarbeiter sehr engagiert! Exzellente Küche im Restaurant.
Stayed 5 nights in Apr 2023
Response from Recepction, Hotel Honucai on Apr 15, 2023
Vielen Dank, dass Sie sich ein paar Minuten Zeit genommen haben, um uns Ihre Meinung mitzuteilen. Wir freuen uns sehr, dass Ihnen unsere Einrichtung und das Essen gefallen haben und dass Sie sich bei uns und der Behandlung, die Sie erhalten haben, sehr wohl gefühlt haben. Wir hoffen, dass Sie uns bald wieder besuchen kommen.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El check un, aunque te dan facilidades de ducha, toalla... Podría ser un poco antes
Stayed 3 nights in Aug 2022

8/10 Good

Federica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Da migliorare il servizio di pulizia ( asciugamani dimenticati, donne delle pulizie che entravano in camera la mattina prima delle 9:30 quando noi clienti eravamo ancora nel letto, bicchieri non lavati)
Stayed 7 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt, sehr empfehlenswert!
Top Aufenthalt insgesamt, super Lage an einer belebten Strasse da div. Restaurants in der Nähe, in der Nacht war es jedoch immer ruhig - wir hatten ein Superior Zimmer mit Meerblick gebucht, welches sehr schön war und mit einem tollen Balkon, Reception Mitarbeiter wirklich sehr, sehr freundlich und aufmerksam, Frühstück war lecker und gut, die Auswahl jedoch müsste etwas grösser sein. Housekeeping sollte etwas aufmerksamer sein, Kaffee etc. wurde teils vergessen aber das Zimmer war immer ordentlich und sehr sauber.
Stayed 5 nights in Aug 2022
Response from Recepction, Hotel Honucai on Apr 15, 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mit uns mitzuteilen, wir nehmen Ihre Kommentare zur Kenntnis, um unsere Arbeit zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft!
Stayed 10 nights in Jul 2022
Response from Reception, Hotel Honucai on Apr 15, 2023
Wir freuen uns, dass Sie einen schönen Urlaub bei uns hatten und dass es Ihnen gefallen hat, wir hoffen, Sie wiederzusehen.

10/10 Excellent

Emma

Stayed 3 nights in Jul 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sem defeitos!
Stayed 2 nights in Jun 2022