Cajah's Mountain Vacation Packages

Very disappointing experience unprofessional and disrespectful treatment, My experience at this hotel was extremely disappointing. I was given a room that was in very poor condition, the bathroom was not appropriate maintained , and the walls and ceiling were also in unacceptable condition, what made the experience even worse was the way I was treated by a staff member Nicole , she spoke to me in a very loud and disrespectful manner and slammed the phone down on rhe table while speaking with me . I felt that I was treated differently and unfairly because I am latino. Regardless of a guest’S background or ethnicity, everyone deserves to be treated with courtesy, dignity and respect. The condition of the room was unacceptable, but the disrespectful treatment from the staff made the experience even more upsetting. I hope management takes this complaint seriously and addresses both issues.I would not recommend this hotel based on my experience.

Stayed here for one night in advance of a flight out of Charlotte. Extremely clean—and that is everything to me. Staff was super friendly and helpful, too.

I left the hotel early (before my third night), because I could hear the woman next door on the phone from 10pm until 1am both prior nights, and a baby crying nonstop the second night from 2:45am until 4:00am. It was like the walls were paper thin. I've never had such trouble sleeping in any hotel (I've stayed in > 300 hotels in the past 20 years). Very disappointed, as it affected my energy and mood for the whole trip.

Their bus service to the airport was very convenient

Room was nice but AC didn’t work well and the noise from the street was very loud. Staff and amenities were excellent