Seasonal outdoor pool, sun loungers

Reviews of Senator Cadiz

4 out of 5
Senator Cadiz
Calle Rubio y Diaz, 1, Cádiz, Cadiz

Reviews

8.0

Very good

Rating 10 - Excellent. 126 out of 379 reviews" "
Rating 8 - Good. 154 out of 379 reviews" "
Rating 6 - Okay. 60 out of 379 reviews" "
Rating 4 - Poor. 29 out of 379 reviews" "
Rating 2 - Terrible. 10 out of 379 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed that the pool was a) not open and b) did not look at all like the photos on the hotel website - in fact, the area with the sun loungers was grim. The beige sun loungers need attention, as does the artificial grass and the general area. However, the spa facilities are excellent, if a little pricey, although it is 2 for 1 if you are staying at the hotel. The restaurant is more like the cafeteria - nice staff, limited offering, lacks ambience. Location is good, lots of bars and restaurants around and easily walkable. Room was basic but clean and acceptable.
Stayed 7 nights in Apr 2024
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Apr 16, 2024
Dear Diana,Thank you for taking the time to share your feedback.We are pleased to hear you found our spa facilities to your satisfaction and that you enjoyed our convenient location in the heart of Cádiz. It is also gratifying to know that the cleanliness of your room met your expectations and that our staff's service positively contributed to your experience.However, we regret to hear that the pool area did not meet the standards you expected. We understand the importance of having a welcoming and well-maintained leisure space, and we continuously strive to improve our facilities. Concerning the room amenities, we are continually reviewing our offerings to ensure our guests' needs are met. Rest assured, we are committed to providing a relaxing and enjoyable environment for all our visitors.We hope we may have the chance to welcome you back in the future. Kindest regards,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

10/10 Excellent

moyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing! First time using a car elevator to park under the hotel!! So easy and convenient, especially since we were in Old Town!
Stayed 1 night in Apr 2024
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Apr 16, 2024
Dear Moyra, thank you for taking the time to share your experience at our hotel.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be a pleasure to welcome you back.Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024
Response from Alvaro Gutierrez, Gérant de Senator Cádiz Spa Hot on Feb 12, 2024
Cher Luis,Merci pour votre commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous. Nous transmettons votre compliment à notre équipe.Bien à vous,Alvaro Gutierrez, Gérant de Senator Cádiz Spa Hotel

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, helpful staff, good location in an impressive old building but sadly the rooms overlooking the courtyard are noisy
Stayed 3 nights in Jan 2024
Response from Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel on Feb 5, 2024
Dear Calvin,Thank you for sharing your review.We are delighted to hear that you found great value in your stay and appreciated our helpful staff and the prime location of our historic building. We take pride in the professional service our team provides and are glad it contributed positively to your visit. However, we regret to hear that you experienced noise from the courtyard. Although our rooms are equipped with double glazing to minimise outside noise, we understand that during the daytime the lively activity of our hotel can sometimes be audible. We value your rest and peace, and our higher floors are generally quieter which might be preferable in a future stay.We look forward to welcoming you back on a future occasion.Best regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel

4/10 Poor

Seamus

Business traveller
Disliked: Cleanliness
Not what it says on tin
Stayed 3 nights in Dec 2023
Response from Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel on Jan 10, 2024
Dear Seamus,Thank you for taking the time to share your feedback.We apologize if your experience did not meet your expectations. Our team is committed to providing high-quality service and comfort, and we regret to hear that we fell short during your stay. Rest assured, the cleanliness and condition of our hotel are top priorities, and we strive to maintain our standards to ensure a pleasant experience for all our guests. We appreciate your comments as they help us to understand where we can make improvements.We hope you will come and stay with us again. Best wishes,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly reception team. Rooms good size with nice bathrooms. Fantastic location. Nice cafe within the hotel too. Second time ive stayed at the hotel and will return. Cadiz is a really impressive city.
Stayed 6 nights in Dec 2023
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Jan 5, 2024
Dear David,Thank you for such a positive review of your stay with us.We are delighted to hear that our reception team made a great impression with their excellent and friendly service. It is wonderful that you found the room sizes and bathrooms to your satisfaction, and we appreciate your compliments on our hotel's prime location. Knowing that you enjoyed the cafe within our hotel is also very gratifying. We greatly appreciate your feedback and would be delighted if you would consider coming back for a third visit.Yours sincerely,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

10/10 Excellent

Sajal

Stayed 1 night in Dec 2023

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
October 2023
Staff is enthusiastic, very helpful and attentive. However, the plumbing could use attention. There was a water leak through the ceiling in the bathroom and a sewer gas odor that occurred with a heavy rain, coming up through open drains. The size of the room is very good, the bed comfortable.
Stayed 2 nights in Oct 2023
Response from Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel on Nov 9, 2023
Dear Guest, Thank you for taking the time to share your review.We are delighted to hear that you found our staff to be enthusiastic, helpful, and attentive. We take pride in providing excellent service to our guests. It's also great to know that you enjoyed the size of the room and found the bed comfortable.However, we regret to learn about the plumbing issues you encountered during your stay. We assure you that this is not a common occurrence, and we will investigate the matter to ensure it does not happen in the future. We apologize for any inconvenience this may have caused you.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Old Cadiz town - close to public underground parking and easy to walk around from here. Very comfortable cool room and delicious breakfast from an extensive buffet. Roof top pool was chilly but on a hot day very refreshing for a dip! Would definitely recommend this hotel.
Stayed 1 night in Oct 2023
Response from Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel on Oct 30, 2023
Dear Sara,Thank you for taking the time to give your opinion about your stay.We are delighted to hear that you enjoyed our comfortable and cool rooms, as well as the delicious buffet breakfast. Our central location in the heart of Old Cadiz town certainly makes it easy for our guests to explore the city and its attractions. We appreciate your kind words about our rooftop pool, which can indeed be refreshing on a hot day.We hope to welcome you back for a more enjoyable stay in the future.Best regards,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sight seeing in Cadiz
Spotlessly clean room, excellent buffet breakfast. Close to the main bus station in Cadiz and in the old town. Staff very helpful with excellent English spoken at reception. Roof top pool very clean with excellent views over the city.
Stayed 3 nights in Aug 2023
Response from Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel on Aug 22, 2023
Dear Linda, Thank you for this positive review of your stay.We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on a future occasion.Best regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel

10/10 Excellent

Bekki

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, excellent location in the heart of the old town.
Stayed 2 nights in Aug 2023
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Aug 7, 2023
Dear Guest,Thank you for sharing this positive review.We are delighted to hear that you found our staff to be very friendly and appreciated our excellent location in the heart of the old town. Our hotel is indeed situated close to many historical sites, shops, and restaurants, making it a perfect base for exploring Cádiz.We hope you will return for another memorable stay.Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

6/10 Okay

G

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok stay in cadiz
Good location. Didn't use facilities as there for one day. Bit dated and expensive compared with hotels we had stayed in nearby in Seville but perhaps there is more competition there! Family room had 2 large beds rather than double an sofa bed which was good but they were so close felt like one big bed so not ideal for our older son!!!
Stayed 1 night in Jul 2023
Response from Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel on Jul 26, 2023
Dear Guest,Thank you for taking the time to share feedback regarding your recent visit.It is great to know that our location was convenient for you. We are sorry to hear that you found your room to be smaller than you had expected as your comfort and satisfaction are a top priority.We all hope that we have the pleasure of welcoming you back on your next stay.Kind regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel

10/10 Excellent

Angélica Marrero

Liked: Staff & service, property conditions & facilities
Location location !!! Very confortable room and service. Highly recommend !
Stayed 1 night in Jul 2023
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Jul 24, 2023
Dear Angélica,Thank you for sharing your opinion after your recent stay.We are thrilled to hear that you found our location to be perfect for your stay and that you enjoyed the comfort of your room. Our team is dedicated to providing excellent service, and it's great to know that we met your expectations. Our hotel's prime location in the historic centre of Cádiz indeed offers easy access to numerous attractions, bars, and shops, making it an ideal choice for both business and leisure travelers.We look forward to welcoming you back on a future visit.Kind regards,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

6/10 Okay

Dorota

Stayed 1 night in Jun 2023
Response from Alvaro Gutierrez, GM Senator Cádiz Spa Hotel on Jul 10, 2023
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We hope to see you again on a future visit.Kind regards,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

6/10 Okay

Dominick

The property was clean though dated… Staff not over friendly or congenial. They were doing their job, but not much more.
Stayed 1 night in May 2023

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in quiet spot
A perfecy spot for enjoying all that Cadiz has to offer, with friendly, helpful staff. Having heeded previous comments about parking, we parked in the public car park, 5 minutes walk away. We had a lovely room (114) a junior suite, with a lounge area and seperate bedroom and an ample sized bathroom. Towels available for Spa, which we didn't get chance to use, plus bath robes and slippers. I signed up as a VIP member on arrival and we were delighted to receive a bottle of Cava and a fruit platter upon our return after our evening out, which rounded of our stay very nicely, all in all a lovely Hotel in an ideal spot.
Stayed 1 night in May 2023

10/10 Excellent

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was excellent as usual, stayed here many times. It's location is excellent and all the services are as you would expect.
Stayed 6 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Air conditioner did not work. Hotel was informed Not fixed. Hotel again informed. Not fixed. I gave up. We left after two hit nites.
Stayed 2 nights in Mar 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Not long enough
Great staff. The hotel's location is perfect.
Stayed 3 nights in Feb 2023

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senator Cadiz Experience
A decent hotel. Central for walking around Cadiz. The room was pleasant and a decent size. We used the spa which was really nice.
Stayed 4 nights in Jan 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a comfortable bed and pillows. Varied breakfast buffet. Perfect location for a walk about the old city.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Check-in young lady was helpful and pleasant. Bed was comfortable, room pleasant and ckean. Ate breakfast in the cafe - quick and good value. I recommend this Hotel.

8/10 Good

Lilian

Stayed 11 nights in Dec 2022

4/10 Poor

Victoria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a fantastic location within Cadiz making it a great base but we would not stay here again because it was impossible to sleep. They advertise Air Conditioning as a facility but the reality is you can't use it! In winter, they pump hot air into the rooms and in summer, cold air. The temperature in the room was 36 degrees which was far too hot to sleep. We had a 7 month old baby with us for whom this was especially bad. We live in Spain so are used to the temperatures but it's clear other guests were suffering considering the number of windows open (however no breeze as it's a courtyard!) Sadly, the staff, including the manager said that's their policy and there was nothing that can be done. Seems strange considering there's a control panel in the room - they just dont allow you to use it and surely it's costing them more to pump all this heat out and have everyone open windows than allow the unit to be used! The spa is also only open Wednesday - Sunday which was a shame considering we stayed on Monday and Tuesday! Finally, we had to eat breakfast on a low coffee table in the lobby as there aren't enough tables in the restaurant to accomodate everyone. Such a shame as these issues could have easily been rectified but the staff just arent' interested.

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms.
Stayed 6 nights in Sep 2022

2/10 Terrible

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel not clean very old no air and bed sheet old dirty no tissue empty box car park inside danger difficult to enter to open door 15 minutes enter and come out also 15 minutes can easily damaged car do not recommend people for car park so I need the refund terrible experience not good satisfaction very disappointing please refund the money
Stayed 1 night in Aug 2022

8/10 Good

ANDRES

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Some of the facilities
Stayed 8 nights in Jun 2022

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amazing location, we used the parking and was able to walk everywhere. The hotel is dated however Cadiz is such an old city. Our room was clean and quiet and even used the rooftop pool area.
Stayed 2 nights in Jun 2022

8/10 Good

Karina

Stayed 1 night in May 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service
Loved the fact it was more or less in the centre of old Cadiz. Lovely calm place to return to after walking miles.
Stayed 4 nights in Apr 2022

6/10 Okay

KATHRYN

Travelled with family
No tissues or sanitary bags in bathroom. Found the bath slippy when having shower - no anti-slip Mat Apart from that found the experience very good
Stayed 1 night in Mar 2022

4/10 Poor

ISABELLE

Stayed 2 nights in Mar 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and central
The hotel was very central and with an excellent service, comfortable, clean and very friendly, I would recommend this hotel. Ideal to go and spend a weekend as i and my group did as it was perfect in every aspect for what we were looking
Stayed 2 nights in Feb 2022

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another 48 hour business trip
The staff were very friendly, the rooms are a good size and comfortable, if a little dated. There is a nice cafe bar and the breakfasts are excellent. The only negative is the parking. There is parking on site but if you have anything much larger than a mini, you cannot turn into the entrance from the very narrow access road. There is a public car park approx. 100m along the main road. Overall, very nice.
Stayed 2 nights in Feb 2022

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This is a no frills gem. Beds are great, people at the hotel were friendly and helpful, and the spa is absolutely amazing!!! Breakfast is standard. Location is outstanding. Easily worth the price.
Stayed 1 night in Jan 2022

4/10 Poor

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Great
The hotel does not look like this. It's in really poor condition and needs maintenance repair throughout.
Stayed 1 night in Nov 2021

8/10 Good

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, fantastic breakfast, clean rooms
Friendly staff, although sometimes a bit too slow, fantastic breakfast, clean rooms, but windows need reformation as the wind hauls through, gym is not really a gym, spa is nicely done, perect location in center of the old twon
Stayed 3 nights in Nov 2021

10/10 Excellent

Zaira

Stayed 1 night in Nov 2021

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was excellent, over priced
Stayed 1 night in Oct 2021

6/10 Okay

MICHEL, MIAMI

Travelled with family, Travelled with group
Liked: Staff & service
Rooms are a little outdated
Stayed 2 nights in Oct 2021

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Very friendly staff. Receptionist was super helpful with sightseeing tips.
Stayed 1 night in Oct 2021

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tall ships stay
Very good hotel, convenient for access to the old town. The staff were excellent and very friendly. The rooms were clean and modern.
Stayed 3 nights in Sep 2021

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Vivian N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

John, Oxford, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing for me was the friendliness and helpfulness of the staff. They answered many queries cheerfully. The hotel was, in my opinion, not 4 star by English standards. However, my room was comfortable and the buffet breakfast was made pleasant by delicious freshly squeezed orange juice. I would certainly recommend the Senator Díaz hotel - it is very central, situated in the midst of the Old Town.
Stayed 7 nights in Sep 2020

10/10 Excellent

Simon Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money!
Great value for money. Nice breakfast!
Stayed 1 night in Sep 2020

10/10 Excellent

Simon Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great service and good value for money. Not easy to park by the hotel so we parked nearby instead.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020