Cher Roberto,Merci pour ce retour.Nous sommes ravis que vous ayez trouvé notre service à la hauteur de vos attentes. Concernant l'accès au parking, nous sommes conscients que cela peut parfois représenter un défi en raison des caractéristiques architecturales de la zone, mais notre équipe est toujours disponible pour assister nos clients en cas de besoin. Nous regrettons que le café et le confort du lit n'aient pas été à votre goût. Nous apprécions également vos commentaires sur l'espace petit déjeuner et nous cherchons constamment à améliorer l'expérience de nos clients.Nous espérons vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Senator Cádiz Spa Hotel

Cher Luc, Merci de votre commentaire.Nous sommes ravis de savoir que vous avez apprécié notre emplacement privilégié au cœur du vieux Cadix, ainsi que nos espaces communs. Cependant, nous sommes désolés d'apprendre que votre chambre n'a pas répondu à vos attentes en termes de confort et de décoration. Nous tenons à préciser que nos chambres sont équipées de matelas Pikolin et de deux oreillers par personne, mais nous comprenons que le confort peut être subjectif. N'hésitez pas à demander des oreillers supplémentaires à la réception lors de votre prochain séjour. Concernant la décoration et l'usure, nous prenons note de vos commentaires et les transmettons à notre équipe pour améliorer nos services.Nous espérons vous recevoir à nouveau parmi nous.Cordialement,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel

Dear Nuno,Thank you for such a great review.We are delighted to hear that you enjoyed the peaceful comfort of our hotel and found the staff to be welcoming and attentive. Our prime location is indeed perfect for exploring the beautiful city of Cádiz and its attractions.We look forward to a return visit from you in the future.Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

Dear Lindsay, We would like to thank you for this review about your recent experience in our hotel.It is heartwarming to learn that you found our location excellent and our rooms to be spotlessly maintained. We take great pride in the upkeep of our hotel and it is always encouraging to receive such positive comments.We regret to hear that the breakfast setup did not meet your expectations and we apologize for any inconvenience this may have caused. Our aim is to provide an enjoyable dining experience for all our guests, and your feedback is invaluable as it helps us improve. We also understand the disappointment regarding the breakfast timing on the weekend, and while we strive to accommodate early departures, we apologize that the alternative picnic option offered did not live up to your satisfaction. Rest assured, we continuously review our services to enhance our guests' experiences.We hope to welcome you back. Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

Dear Diana,Thank you for taking the time to share your feedback.We are pleased to hear you found our spa facilities to your satisfaction and that you enjoyed our convenient location in the heart of Cádiz. It is also gratifying to know that the cleanliness of your room met your expectations and that our staff's service positively contributed to your experience.However, we regret to hear that the pool area did not meet the standards you expected. We understand the importance of having a welcoming and well-maintained leisure space, and we continuously strive to improve our facilities. Concerning the room amenities, we are continually reviewing our offerings to ensure our guests' needs are met. Rest assured, we are committed to providing a relaxing and enjoyable environment for all our visitors.We hope we may have the chance to welcome you back in the future. Kindest regards,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

Dear Moyra, thank you for taking the time to share your experience at our hotel.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be a pleasure to welcome you back.Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel

Estimado Alberto,Gracias por su comentario.Nos complace saber que nuestro servicio cumplió con sus expectativas y le agradecemos mucho sus amables palabras sobre la atención de nuestro equipo. Lamentamos los inconvenientes que experimentó con la demora en el acceso a su habitación y la falta de toallas el primer día, así como la limpieza que no estuvo a la altura de nuestros estándares habituales. Queremos asegurarle que la limpieza diaria es una prioridad en nuestro establecimiento, y su experiencia no refleja la calidad que nos esforzamos por ofrecer.Gracias por su comentario que nos ayuda a seguir mejorando cada día.Saludos cordiales,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel

Dear Guest,Thank you for taking the time to share your review.We're delighted to hear that you found your room spacious and appreciated the cleanliness throughout your stay. It's great to know that our location enabled you to easily explore the historic city center and nearby attractions. We note your comments on the hotel's aesthetic and assure you that we strive to maintain our facilities to a high standard, consistently reflecting the character of our historic building. We hope that we have the pleasure of welcoming you back. Yours sincerely, Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel

Dear Kristof,Thank you for this positive feedback. We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience.We are delighted to know that you appreciated our convenient location.We look forward to seeing you again.Best wishes,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel

Cher Luis,Merci pour votre commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous. Nous transmettons votre compliment à notre équipe.Bien à vous,Alvaro Gutierrez, Gérant de Senator Cádiz Spa Hotel