Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers

Reviews of Royal Hideaway Sancti Petri

5 out of 5
Royal Hideaway Sancti Petri
Urbanizacion Loma de Sancti Petri s/n, Chiclana de la Frontera, Cadiz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 179 reviews" "
Rating 8 - Good. 42 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing sunny resort
We had a lovely time. Beautiful grounds. Nice pools. Good breakfast and lunch.
Stayed 1 night in Jun 2023
Response from Ignacio Martín, General Manager on Jun 23, 2023
Dear Julie,Thank you for your positive feedback.We are grateful for feedback from our recent guests, as this can highlight areas for improvement.We are pleased that you had an enjoyable stay with us ; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.Furthermore, we are grateful for your approval of the decor and our gardens that are aimed at guaranteeing a memorable stay in our hotel.It is good to know that you enjoyed the culinary delights prepared by our professional Chefs, who constantly strive to offer a wide variety of typical delights in order to please all palates.We are delighted that you were able to make the most of your time by the pool.We look forward to welcoming you back on a future occasion.Best regards,Ignacio Martín, General Manager

10/10 Excellent

Anzhalika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience! Friendly staff, immaculate property, great selection for food, long Sandy beach nearby…unforgettable
Response from Ignacio Martín, General Manager on Jun 9, 2023
Dear Alika, Thank you for your positive feedback.We are pleased that our team helped make your stay so enjoyable. It is also rewarding to receive your positive feedback about our high standards.We look forward to welcoming you back on a future occasion. Best regards,Ignacio Martín, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Stayed 3 nights in Apr 2023
Response from Ignacio Martín, General Manager on Apr 11, 2023
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Best wishes,Ignacio Martín, General Manager

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect wellness hotel
Stayed 4 nights in Jun 2022
Response from Ignacio Martín, General Manager on Jul 2, 2022
Dear Monika, Thank you for your positive feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back on a future occasion. Best regards, Ignacio Martín, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and beauty location. Food was ok but not great. Service was nit great. In the reception the information was not complete or accurate. We waited to long to be attended for lunch at the hotel. Rooms are very clean and confortable.
Stayed 1 night in Jul 2021

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and location.
Excellent hotel, staff very friendly and service is very good. Would recommend to family and friends.
Stayed 2 nights in May 2021
Response from Ignacio Martín (General Manager) on Jun 4, 2021
Dear Mr. Aaron, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We look forward to serving you again soon. Best regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and sure to get back as soon as possible
Stayed 5 nights in Sep 2020
Response from Ignacio Martín on Sep 20, 2020
Dear Joseph, firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We thank you for choosing our hotel for your holiday in Sancti Petri and we look forward to having the opportunity to serve you again in the future. Kind regards Ingacio Martín General Manager

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Jose Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Everything is amazing and the workers so kind
Stayed 3 nights in Sep 2020
Response from Ignacio Martín on Sep 20, 2020
Dear Jose Javier, Thank you very much for sharing this great review of your recent stay at our Hotel. It is a pleasure for us to know that you have enjoyed your stay amongst us and you have brought home an amazing experience. We hope to welcome you back soon. Kind regards, Ingacio Martín General Manager

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great August Summer Holiday at Royal Hideaway
Beautiful hotel - different from others in area. It is quite expensive for what it is, so expected bit more. There was Hideaway Sessions happening while there - excellent Jazz & Flamenco musicians - which we attended, which was a nice bonus for staying. The room was high-quality but we would have preferred a Queen over 2 Singles. There are a few pools - but the beach & ocean is better.
Stayed 3 nights in Aug 2020
Response from Ignacio Martín (General Manager) on Sep 25, 2020
Dear guest, thank you very much for leaving these comments on this website, we are delighted that you enjoyed your stay among us. As well we are very pleased that you have enjoyed our facilities and especially our Royal Hideaway Sessions. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards Ignacio Martín General Manager

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at this hotel on numerous occasions. This hotel never fails In delivering to its clients. Food was fabulous.
Stayed 2 nights in Jul 2020
Response from Ignacio Martín General Manager on Aug 24, 2020
Dear Francis, Thank you very much for leaving these comments on Hotels.com. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards Ignacio Martín General Manager

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little paradise
Stayed 3 nights in Jul 2020
Response from Ignacio Martín on Jul 26, 2020
Estimado Antonio, Muchas gracias por habernos elegido para pasar unos días de descanso en la zona y dejar tan positiva reseña en este medio. Estaremos encantados de poderles atender en futuras ocasiones. Atentamente Ignacio Martín Director

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well kept property with easy access to the beach. The breakfast and dinner food options were plentiful. It was an easy walk - about 30 minutes - to grocery stores and city center for shopping. Beach and sunsets are beautiful and it was very easy to find pool loungers etc. in October. We used the fitness center and it is bright, clean and lots of great equipment. Excellent options for golf nearby. Hotel property, amenities and food are 5 star. Only a couple of criticisms - a makeup items went missing from the countertop in my room and I advised the hotel staff, but they didn't seem to care or follow up on it and with dinner, it'd be nice if water was included, because you have to pay for all drinks. Overall, reception and management was okay, but not the level of service I expect from a 5 star.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools, space, availability of sunbeds, choice of food, choice of restaurants, location
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente resort
Great resort. Lot of activities. Excellent service. Waking distance to a beautiful beach. Relax atmosphere. Great for families
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to numerous five star locations this year only to be disappointed until I came to The Royal Hideaway. Everything was just easy comfortable. The staff where friendly and helpful. The facility was clean and well maintained. The rooms where comfortable. The only thing I would complain of was that I didn’t speak enough Spanish. But google translate helped with that. I can’t actually wait to return next year. The beach was stunning and endless and the weather perfect. I couldn’t of asked for more.
Stayed 3 nights in Sep 2019
Response from Ignacio Martín (General Manager) on Sep 24, 2019
Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We look forward to serving you again soon. Best regards Ignacio Martín General Manager

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Ignacio Martín (General Manager) on Aug 5, 2019
Dear Nick, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Ignacio Martín General Manager

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It will not be a Royal Hideaway for long.
The Hotel and the Grounds are fantastic. Our room had every comfort and amenity. We were very happy with the location as it was not in direct sunlight. The were lots of children in the hotel and on occasions they used our corridor as a race track after 11pm Food wise the breakfasts were amazing everything was on offer and it was well organized. In the evening we twice used the buffet. The first night was an Italian Theme and good, the second time it was an Andalusian Theme and the meal and service was a best indifferent. We tried out the other 3 restaurants which were always empty which was a shame as the food and service was great and the staff very friendly and helpful The only downside was the Spa which was very disappointing . The management and staff were short on experience and training. Altogether a great Hotel and I expect we will visit again
Stayed 5 nights in May 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing Easter break
As a family of 5 with 3 teenagers, this was a very relaxing stay. Highlights included the huge spa, the bowling alley, the wide range on offer for breakfast and the beach. The resort was quiet but for early April, that was to be expected. The pools were very cold so no-one was swimming but the indoor pool was quiet, warm and relaxing. Rooms were very clean and there are huge spacious areas to relax in. Be aware that the area is very quiet with only a few restauarants nearby so you will definitely need a car to explore the area. Cadiz and Seville well worth a visit. The only mild complaint was the check-in which was slow, disorganised and not hugely welcoming. We usually receive a map with an explanation of the facilities, timings of breakfasts, info on the area, etc but this did not happen. Apart from that, a great hotel!
Stayed 4 nights in Apr 2019
Response from Ignacio Martín (General Manager) on Apr 19, 2019
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your remarks related to the service you received upon check in and apologize for the inconveniences caused. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Ignacio Martín General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful in every sense
Excellent hotel in beautiful resort environment,excellent view, perfect for outings and beach access. Close to the city of Vejer, Tarifa and Baelo Claudia. Makes the decision hard to leave for outings or staying to enjoy all great facilities of the resort. Generous in every aspect.
Stayed 1 night in Oct 2018
Response from Ignacio Martín, General Manager on Oct 30, 2018
Dear Guest, It is a pleasure for us to receive such positive feedback on your stay within our Royal Hideaway Sancti Petri. All our dedicated staff works hard to make our guests stay memorable. It would be a pleasure to receive you on a future occasion. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent facilities, good location, food was delicious
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious comfortable room with friendly staff , breakfast was a bit disorganised and hot food disappointing. Andalucian buffet dinner was very nice and tasty though. Overall a great stay .
Stayed 1 night in Oct 2018

6/10 Okay

Crockerdoyle, U.K

Nice Hotel, close to lovely beach. Food was average and most food was cold, served on cold plates. La Brasserie was good food and pleasant, friendly staff. Ammenities seemed to be limited, maybe because it is early in the Season? Most annoying is paying £150/ night and then have to pay €12/ night parking !!!
Stayed 3 nights in May 2018
Response from Ignacio Martín on May 8, 2018
Dear Guest, Firstly we would like to thank you for choosing our hotel for your holidays in Sancti Petri and for the review you share, all of your kind words about your stay with us are great to hear. Moreover, we lament reading that our gastronomy offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards Ignacio Martín General Manager

10/10 Excellent

Gareth, Chelmsford England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean hotel.
First the not so good (at least for some): It's a very quiet hotel, especially in the evenings. I do like evening entertainment (shows). There is a disco, which my wife and I didn't go to - it opens at midnight. As we're not young, we didn't stay up for that, and photos we saw of this showed just 2 people sitting around. Unusually, it has a 4 lane bowling alley in the Dublin Pub (part of the complex) + a pool table, but we were usually the only guests there. Now the good: The rooms are very spacious and the bathrooms huge - double sink, huge shower, huge bath, toilet + bidet. Constant cleaning seems to go on, and everywhere smells very fresh. It's really spotless. There's an extensive buffet for breakfast and dinner. The gardens are enormous, covering many acres with palm trees and ponds. There's several large swimming pools each at a lower level, running down through the gardens in what is in effect a hillside. The small Sunset Bar (well named) is at the lowest point of the gardens and directly overlooks the Atlantic Ocean, about a 10 minute walk away. Cocktails are super. The beach is the longest I've ever seen, easily 15/20 miles long, very wide very flat, with very soft sand. The Atlantic just rolls in. The Spanish visit at weekends. It's pretty well unspoilt, with a few small café/bars every mile or so. It would probably be classed as one of the best beaches anywhere. It's not for those with walking problems though, as it's over a 100 steps down to the beach.
Stayed 9 nights in Sep 2017

10/10 Excellent

Richard and Abi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
The hotel itself has been very nicely designed with classy fittings, very modern and contemporary with impressive lofty, light and open communal areas, large rooms and balcony, beautiful gardens, plenty of swimming pools, everything perfectly maintained, excellent food, but all this would be nothing without the very friendly, helpful and attentive service of all the staff, it all seemed very genuine which is very nice, the only thing extra we would have liked is free beach seating included and some water sports included such as kayaking, sailing or wind surfing but maybe that’s just us.
Stayed 10 nights in Sep 2017
Response from Ignacio Martín (General Manager) on Sep 19, 2017
Dear Richar and Abi, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Adult Friendly
Great facility, but best with children. Went to Piano Bar for drinks and the Piano Player was great, drinks good, but children doing summer salts in front of us.

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel ! I stayed here for a wedding in Cadiz. It is a little out of the way from a major city / train . It cost us 54-60.00 € to get to the train station in Cadiz (that's the 1 way cost) and it was a 4 hour train ride to Madrid. So if you stay here make sure you are not planning to explore Spain. Other than it being outside of the major cities the hotel has a lot to offer and the staff are amazing ! The breakfast was so yummy !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rob James, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean upmarket hotel
Very enjoyable stay at the best hotel at Novo Sancti Petri. If you stay at the resort here though you will need to tent a car with the delights of Cadiz, Conil, Vejer and Cape Trafalgar all within 30 mins drive :)
Response from Fernando Turnes, Hotel Manager on Aug 20, 2016
Dear Rob, Thank you very much for sharing such a nice and usefull comment with us. It has been a great pleasure that you highlighted the quality of our resort as well as the location where we are situated. We do hope we will have the pleasure to welcome you back when travel will bring you back in Sancti Petri. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 5* hotel, near beach
This is a very comfortable and luxurious hotel close to a very nice beach. It has some excellent restaurants, some superb pools and a spa. The hotel is clean and attractively laid out. You will need a car if you want to go anywhere as it is located nowhere near any major towns. My one criticism is that there is no pool side attendance - I would expect a 5* hotel of this quality and price to have the ability to order drinks etc whilst at a pool rather than having to go to one of the hotel's restaurants or bars. The staff are polite and attentive. It is disappointing that they charge to park in the hotel car park, although there is pretty adequate off site free parking not to far away.
Dear guest, First of all I would like to thank you very much for your review. I am glad to know that you were happy with our location and restaurants. I appreciate your comments, which always help us to improve our services. I hope you can choose us again if you decide to spend your holidays in Sancti Petri. Best regards

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fernando Turnes on Apr 28, 2016
Dear Debra, First of all I would like to thank you very much for your review in Expedia. I appreciate your comments, which always help us to improve our services. We hope to welcome you back in the near future . Best regards Fernando Turnes Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Barcelo Sancti Petri
I went for a weekend with my family, we were unlucky with the weather, but still really enjoyed our stay. I can highly recommend this hotel and the spa is really good too.

10/10 Excellent

Igone, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Beach Hotel
Hotel facilities were excellent, staff was very friendly and professional. Excellent breakfast buffet, snack bar is great option for lunch and Atunante Restaurant is very very good!

10/10 Excellent

Melanie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Lovely stay lives up to the best reviews. Loved it will go back

8/10 Good

Gavin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice way to relax
Very relaxing hotel in the beautiful Sancti Petri area. The staff were very friendly and helpful. We travelled out of season so it was very quiet and felt like we had the report to ourselves.would recommend this hotel for a very relaxing holiday. Superb spa facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!!
Great hotel friendly staff

8/10 Good

Carrie, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was very relaxing in the hotel. I really liked how there were multiple pools to choose from to go swimming or just sit by. The hydrotherapy was definitely a different experience for us, but added value to our stay.

6/10 Okay

david, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel near miles of lovely beach.
My only major adverse comment concerns the food. Having experience of 5 star hotels, the buffet catering here is not 5 star. The breakfasts were far from spectacular and the buffet dinner and room service left a lot to be desired.

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel and the view was amazing. We really liked the garden and the pools

8/10 Good

Luis, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the staff are really good
The only thing I didn't like wat the view from my room, every thing else was perfect

8/10 Good

Heather, Gibraltar

Liked: Cleanliness, staff & service, room comfort
Lovely landscaping, relaxing location
This hotel is definitely not a 5 star hotel, more like a 4 star; but the location is lovely and the outside pools are fantastic. The staff are very helpful and the free WiFi works very well even out by the pool. We stayed mid-week in April and would definitely go back in summer when the weather is warmer. Good bars and restaurants and indoor pool. €15 per day for parking tho is very expensive especially as the hotel was very quiet. We just parked outside in the free street parking. The beach is fantastic.

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

amber, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with beautiful garden
Excellent atmosphere, very relaxing and comfortable stay. Family we'll accommodated, sea is nearby with a wide sandy beach, great for swimming and walking. Overall, one of the best hotels in the region, highly recommended.

8/10 Good

John M, Napa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
The Hotel is a bit out of the way and hard to find if you dont have really good directions, but once you get there, it s a lovely resort with an amazing spa and comfortable rooms. The staff were not the best but I would say above average for Spain.

10/10 Excellent

Chris M, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent 5 star hotel
originally booked 2 days for my wifes birthday,and were so pleased with the hotel we extended for an extra night