Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Wilmington, DE

Very nice place to stay

Posted 31-Jan-2016
OVERALL THE HOTEL AND STAFF WAS GREAT. THE ONLY STRANGE PART WAS THE CHECK-IN PROCESS. i GUESS THEY ARE NEW TO EXPEDIA.COM BECAUSE IT TOOK THEM A WHILE TO FIND MY RESERVATION. i WAS STAYING FOR 5 DAYS ON BUSINESS. THE REP FINALLY FOUND ME THEN HAD TO CALL THE MANAGER OVER TO ENTER THE DAYS AND COSTS MANUALLY IN THEIR SYSTEM. IT SEEMED LIKE THEY BOTH WERE CHUCKLING OVER THE COSTS I WAS PAYING FOR THE ROOM ONCE THEY DID THE CALCULATIONS. I GUESS I GOT A GOOD DEAL......IT WAS CONFUSING. OTHER THAN THAT EVERYTHING WAS REALLY NICE
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Nice hotel to stay when visiting Morongo casino

Posted 24-Jan-2016
Pros: quiet, fast elevators, fun if needed
Cons: no refrigerator for personal stuff; no microwave
Location: casino
just a day of a getaway from the city. gambled a little bit and stayed in our room mostly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jan-2016
everything good except your restaurant food ..is imitation ..not fresh at all..cans beans frozen meats .. .very bad specially your tiki tacos food ..very bad that I got sick ..im used to fresh beans ..not cans...sorry but that's the thruth..so of course I would definitely go back there for your hotel and gambling but no food ..I would definitely go eat in n out ...thank u very much anyways ..I appreciate your concerns....
5 out of 5
Recommended
for Everyone
by A verified traveller

great desert stay,location and shopping.

Posted 11-Jan-2016
Pros: location.price. modern spacious rooms and restrooms.
Cons: the spa was too fragrancy , I couldnt stand the smells even by passing by.
Location: desert hills outlet, jushua tree national park.
compare to expensive accomodation in palm springs, Morongo is great with a little driving, also has shopping close by benefit and very clean and convenient . is truly worth it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Dec-2015
Pros: appreciate that now that my husband and I are retired,and we tend to spend less on dollar machines than before, that you have more penny and nickle ma
Location: nothing much but shop for clothes. though new venues were added, more middle of the road places need to be added. love the steak house.
love bedding and pillows. we bought the same style mattress as your hotel five years ago. would like to know where to find the pillows
3 out of 5
by A verified traveller

Posted 27-Oct-2015
Hotel room nice n clean very smoky downstairs in casino in weekend tv would not work in three different rooms would not offerdiscount for inconvenience i stayed their one night for anniversary bummer
5 out of 5
Recommended
for Couples
by Tham T from Fullerton

Posted 25-Oct-2015 on Hotels
It was a nice and comfortable stay.
4 out of 5
Recommended
for Couples
by A verified traveller from Visalia, CA

Passing through.

Posted 20-Oct-2015
Pros: Good location and newer than some of those in Palm Springs that are more expensive.
Cons: Need bathroom hooks to hang travel/shaving bags on.
We use this hotel on our way from California to Phoenix, AZ. We find the rooms to be very nice, clean, good views of mountains. Beds are comfortable (I have a bad back). The buffet was not a good buy for us at about $27.00 each. We are not big eaters, so unless you are, use the other restaurant on the main floor which is much more reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel.

Posted 20-Oct-2015
Disappointed for the food. Since the buffet was not open, but nice place to be on week days, to crowded on weekends.
5 out of 5
Recommended
for Everyone
by A verified traveller from Reseda, Ca

Excellent customer service

Posted 14-Oct-2015
We decided to try this hotel even though we are not gamblers. The customer service was so excellent we could hardly believe it. The room was also very nice, clean and comfortable. I would recommend this hotel above others if you have business in the area or just need to stay while on route to somewhere else. Don't go to the cheap hotels when you could have a wonderful experience here.