Ratings based on 516 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromoceanside, USA

Nothing but fun

Posted 20-Oct-2016
Room was great. RV shuttle was great Food was great. I won $500 on the slots. Free stay
4out of 5
by A verified traveller

Nice Hotel. Terrible Bar Tender

Posted 6-Oct-2016
I was here celebrating my birthday and didn't feel like a birthday girl after my encounter with a ride bartender
5out of 5
by A verified traveller fromLos Angeles, CA

Posted 26-Sep-2016
Most comfortable bed I've ever slept in. Amazing shower. Food and room service excellent. Staff is so friendly.
5out of 5
by A verified traveller

Great fun in the mid-week sun

Posted 19-Sep-2016
Pros: The lazy river was a relaxing time.
Cons: Lower table minimums during off-peak hours.
Location: Near Palm Springs.
Great time at the pool and lazy river. Thursday and Friday, we were the only ones there! Large rooms.
4out of 5
by A verified traveller fromArizona

Excellent pool and rapid waters.

Posted 16-Sep-2016
Pros: No need to deviate from your travel. Its right off the freeway
Cons: My gaming luck !
Location: Next door to the Premium Mall. Hotel has an hourly shuttle to and from.
Golfing nearby. Lots to do other than gamble.Good swimming facilities.Also good restaurants in the hotel.
5out of 5
by A verified traveller fromlee

Great totel

Posted 10-Aug-2016
Good pool for kids and great buffet and clean room
5out of 5
by A verified traveller

Posted 10-Aug-2016
Very good hotel. Very close to the Desert Hill Premium Outlet. Kids love the swimming pool of the hotel. It is suitable for the family with kids to stay.
3out of 5
by Enrique fromGdl

Posted 28-Jun-2016 on Hotels
3out of 5
by A verified traveller fromR

Nice hotel but small issue

Posted 23-Apr-2016
Great hotel with vey nice rooms. However when we went to check out, I was told I owed $128 for the room. After informing the person checking us out that I had already paid through Expedia months before, she apologized and said we owed nothing and to have a great day. Two days later I checked my bank statement to find that I had been charged $128 for the room anyway. I called immediately and after explaining I thought I had been double charged, I was told that I definitely had not been and was forwarded to auditing "to see what they could do." I got an answering machine, so I left my name and number and asked to be called back ASAP. I waited 4 days and received no reply, so I called again and this time asked if I could speak with someone directly about refunds. I was connected with a nice woman that looked up my reservation and told me that I had in fact been double charged and that she would refund me right away. Overall the hotel was very nice but I was a little offended by being told right away I was wrong and never getting a call back to discuss what had happened. I would stay here again, but I would definitely pay close attention to the charges.
5out of 5
by A verified traveller

Posted 13-Apr-2016
Pros: Easy access from freeway, cleanliness & good eateries. Spa a plus.
Cons: n/a
Location: We stayed to attend the ANA Inspirational. Did not visit other things, since the hotel offered plenty to do.
Check-in was easy and efficient. Staff friendly and helpful.