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Reviews of Busuanga Bay Lodge

5 out of 5
Busuanga Bay Lodge
Sitio Lawi, Barangay Concepcion, Busuanga, Palawan

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 200 reviews" "
Rating 8 - Good. 51 out of 200 reviews" "
Rating 6 - Okay. 12 out of 200 reviews" "
Rating 4 - Poor. 10 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BELINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay here, and all of the staff was absolutely phenomenal. Delicious food, rooms & views! Could not recommend more!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and respectful staff. They are always happy to help and assist when needed. Very quiet place and perfect for relaxations. Our trip was enhanced by Alden, our tour guide who was very nice and looked after us making sure we are safe in all of our trips . I will definitely come back to this place.
Stayed 3 nights in Feb 2024

8/10 Good

MARIA

Travelled with group
Liked: Cleanliness, staff & service
Limited transportation around the property. Limited dining options. No activities at nights. Staff were friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are exceptional! The location outstanding. I was very sad to leave there today.
Stayed 5 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great time
Stayed 3 nights in Jan 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Busuanga Bay Lodge was amazing. A quiet oasis tucked away far from the touristy stuff you’ll see in downtown Coron Proper. We recommend checking out Concepcion Falls and highly recommend the day trip to Pass Island for snorkeling.
Stayed 2 nights in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view was amazing. staff was awesome and super friendly and help in making transportation around the island. I stayed bc of the dive shop on property, but would do it again even if i was not diving. Food use delicious. The girls up front always had a smile.
Stayed 3 nights in Oct 2023

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my best stays in the Philippines. Not only was the staff so amazing but the accommodations were phenomenal. If your looking for luxury and class this is the place to stay. Customer service was met beyond expectations. Will be coming back for sure.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful accommodation. Right on the water. Staff is extremely professional & helpful. It is very remote. So if you need to get Deodorant, necessities or ammenities you will have to get them before you arrive. I will definitely stay here again.
Stayed 3 nights in Jun 2023

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 13 nights in Apr 2023

10/10 Excellent

Vhince Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far I stayed. Amazing staff, good view and nice clean room. From the minute we arrived to time we left every staff has been so accommodating. Will definitely stay again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Avraham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxurious, but a well run operation with friendly staff, clean, simple, modern rooms with a great pool and restaurant, and excellent dive shop on site. Great for families. Quite and remote - far from Coron town Proper.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness
Place is a dream very serene but the service is slow Ordered food it took over one hour,
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My girlfriend and I had an amazing time at this resort. It looks just like the pictures. I enjoyed the secluded area. We had fun Kayaking and had a good experience on a tour. It’s so quiet and peaceful. And the staff, oh the staff. They make sure that they can help you in any way possible. They anticipate your needs and greet you as soon as you pull up with a treat. We had a wonderful time.
Stayed 3 nights in Mar 2023

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Silvano

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great relaxing view from reception/dining area/infinity pool. Facilities well maintained, top-service from staff. Possibility of boat tours, scuba diving, kayaking (free) and massages at the premises. Just be aware there is no much else nearby
Stayed 5 nights in Jan 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bumpy road to get there but worth the trip ! Staff met us at airport on time and continued great service the whole time. Thedive shop which is s separate entity was AMAZING. My girlfriend had a learn to dive and then ended up taking the whole course. The staff was laud back and thorough. Back to the resort lol. Good food and serving size was plenty. Amazing views and sunrises from our room and dining area. Very nice infinity pool too. Massage was top notch. Property was clean also. My only grip abet a small one. In room internet was 100 pesos (2 US dollars) a day. I would hope in the future this will be part of the cost. I mean who doesn't use internet these days. So..my rating 5 of 5. If in the area woukd definitely stay there again.
Response from Manel on Jan 14, 2023
Dear Sir John,Please allow us to thank you for taking the time in providing us feedback about your recent stay in Busuanga Bay Lodge. We are glad to know that your overall experience had been positive and that you found the view and staffs to your liking.We are hoping to met you again in your future trips.

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I can rave about this property is the staff! They are excellent, except for the manager! She did not even take time in welcoming and introducing herself to us! It’s a struggle to get inside the property because the pathway is a rough road. It’s very far from everything, almost in the middle of nowhere. You can only dine in in the hotel, and the food is not that good. The view on the pavilion with the pool is gorgeous. But aside from this… the only reason why I will come back is the staff! They are the best!
Stayed 3 nights in Nov 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights so my wife could relax after having a minor operation. For a place to chill and relax with getting away from all the city noise etc this place is perfect. The view from the lobby over the bay is overwhelming and has to be the best hotel we stayed in for that. The staff are extremely attentive and very friendly. The food was very good and rooms were lovely also..Only point i would mention on your stay is, maybe try doing your site seeing tours elsewhere before coming here as they only offer private packages and this is 3 to 4 times the price you will pay more than downtown. We did a private island hoping tour and yes it was very convenient because we only had to walk to the jetty as they have there own boat.Food was included and we stayed on each island to our own convenience so in that respect if you dont want to be on a boat with loads of others waiting for them to take pictures etc then do there private.. But beware the cost as this will shock you. They have a diving centre on jetty also which was pefect..never tried there spa but again alot more money than in town. Gym was clean but no water bottle so take one in. Overall this hotel is a perfect quiet place for that view and romantic setting. I would recommend for sure, just bare in mind it can be expensive as your pretty much stuck in the hotel day and night unless you want 45 min trip into town as your out the way in this place.
Response from Manel on Nov 10, 2022
Dear Mr. Mark,We, at Busuanga Bay Lodge are delighted to be your chosen hotel during your recent vacation. We appreciate your comments and suggestions.We hope you experienced exceptional service as intended by our Management and staff.Thank you and we look forward welcoming you again and your guests at Busuanga Bay Lodge where luxury meets adventure!

6/10 Okay

Francisco Gerardo, East Meadow

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

MARICAR, sylmar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Minnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance to the property need some major work. Road condition is really hard to commute going to the property. Other than that is a beautiful place and staff are very friendly
Stayed 5 nights in May 2022

10/10 Excellent

David

Stayed 3 nights in Mar 2022
Response from Manel on Mar 25, 2022
Thank you for your feedback. We hope you will consider us again for your future trips. Have a great day!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Destination
Great destination. Especially around 5pm sitting at a table listening to some great tunes with a beverage overlooking an amazing view. The staff were fantastic and helpful, and the 2 singers at night serenading the restaurant was a highlight as well.
Stayed 3 nights in Feb 2020
Response from Manel on Mar 25, 2022
Thank your for staying with us. We at Busuanga Bay Lodge is happy that you enjoyed your stay.

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a little far from the town. Everything is great! Especially, there coron tour package, plenty food for lunch included in the package, great service
Stayed 3 nights in Jan 2020
Response from Catherine on Feb 14, 2020
Thank your for staying with us. We at Busuanga Bay Lodge is happy that you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Catherine on Feb 14, 2020
Thank you for staying in Busuanga Bay Lodge. We hope that you enjoyed your stay.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Catherine on Feb 14, 2020
Thank you for staying in Busuanga Bay Lodge. We hope that you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 2 nights in Nov 2019
Response from Manel on Nov 20, 2019
Dear Sir/Ma'am, Greetings from Busuanga Bay Lodge! Thank you for your feedback and we hope you will visit us again for your future trips.

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with BBL. It was like a paradise! Away from the maddening crowd. Everything was perfect. I would love to come back here with my adult kids.
Stayed 1 night in Nov 2019
Response from Manel on Nov 20, 2019
Dear Ms. Madeleine, Thank you very much for providing us feedback about your stay. We are so glad to know you had a great time. We are already excited of your return.

10/10 Excellent

Rolet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and amazing staff!
Stayed 2 nights in Sep 2019
Response from cathy on Sep 11, 2019
Thank you for your review, We are happy that you enjoyed your stay. we are looking forward in welcoming you again soon. Thank you

10/10 Excellent

Elora, Santa Rosa, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very pricey but I'd say worth it. Food was a little expensive. The rooms really need wifi! They had "modems" for rent but didn't have enough to accomodate everyone requesting internet in the rooms. Front desk personnel were mostly nice except for one--Jess. I asked to switch from an outrigger boat to the speedboat. She flat out lied and said they only had one when the tour guide from yesterday told us they had like 3. Spoke with someone else and they said they did have other speedboats. I'm not sure why she lied. Overall, I'd still give 5 stars. We had a lot of fun. Shout out to Bernadette who went above and beyond to accomodate our requests and Ninoy who basically became my personal lifeguard. I'd come back here because of those two.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from cathy on Sep 11, 2019
Thank you providing us 10 rating. We are happy that you enjoyed your stay.

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Relaxing Dive Resort
This resort is beautiful located in quite relaxing remote bay 45 North or Coron. The staff are friendly and cater to your needs. The spa was wonderful and diving with Quinn the dive master and shop manager was National Geographic caliber.
Stayed 4 nights in Jul 2019
Response from Cathy on Aug 18, 2019
Dear Sir/Madam, We would like to thank you for your feedback. We are happy that your enjoyed your stay with us. We are looking forward in seeing you again soon. Thank you

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is about a 45-60 minute drive from Coron (ferry/town). We were greeted by welcoming party, song, fresh hot towel and refreshing drink. Sat you down for check in with a stunning view of the infinity pool and bay while they checked you in. Their service is amazing. Free access to paddle boarding, kayaking and fishing off marina. But offer their own tours of islands, kayaking and diving. A lot more expensive then town, but your tour is more private and they treat you like a star. If you’re looking for a place close to town, this is probably not the place for you. But if you’re looking to be more isolated from town, with maybe a trip into town...then it’s perfect. We stayed for 2 days at the end of our trip so R/R is how we decided to spend it.
Stayed 2 nights in Jul 2019
Response from Cathy on Aug 18, 2019
Dear Sir/ Madam, Warm Greetings from Busuanga Bay Lodge! We are so happy that you enjoyed your stay in our property. We are looking forward un seeing you again soon. Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is 2nd time to visit here and everything is good to me.
Stayed 3 nights in Jul 2019
Response from Busuanga Bay Lodge on Jul 14, 2019
Dear Sir/Ma'am, Thank you for always choosing to stay at Busuanga Bay Lodge. We are grateful for your visits at the resort and we are glad to have you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location! Diving experience was fantastic with Jen! She is amazing! Staff service was exceptional; Allen is so friendly! Room was spacious with a great view of the bay! Will definitely stay here again!!
Stayed 3 nights in Jun 2019
Response from Busuanga Bay Lodge on Jul 14, 2019
Dear Sir/Ma'am, Thank you very much for providing us this commending feedback. We are happy you had a good time. Your appreciations will be shared to our entire team, Jen and Allen will surely be inspired for you to remember them by name. We will be glad to welcome you back.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very peace and relaxing. The staff are very accomodating. Food are just find.
Stayed 4 nights in May 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busuanga Bay Lodge
Stayed 4 nights in May 2019

8/10 Good

Garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view, great staff. Pricey food
Stayed 3 nights in May 2019

4/10 Poor

Amir

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice but not recommended at all
Overall the hotel is ok but they are very far from the city and charge you for a lot of money for the drive so you don't have a choice but to stay and pay for lunch and dinner. Also their breakfast is not a bufe and you need to pick from a menu one meal. Orange juice and others are extra charge. The staff is very nice.
Stayed 5 nights in Apr 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow.
What a fantastic three nights we had here! Service from all staff was fabulous. One of our party was injured, as soon as we arrived the nurse spotted this and provided care straight away and for the next four days of our stay. All staff were amazing, from driving us to and from our room, to leaving inspirational notes and treats and to making sure we had a fabulous time from start to finish. Thank you! We booked the Coron Island tour through the hotel. Yes it is slightly more expensive but entirely worth it. As there were four in our party we were able to book it as a private tour. It was fantastic! Solomon especially, our guide for the day, leaving the boat with us and taking us through everything, explaining history and local information. The care he provided for our injured friend was also fabulous, making sure she could get involved in all the activities so she didn't miss anything. The Coron tour is amazing, so beautiful, snorkelling, lakes and lagoons. They knew the times to get to these places so they're not busy which made it so much more special. Thank you! Room cleaned every day, food was fantastic. The views from where ever you are are beautiful. Thank you so much for a fabulous end to our Philippines trip!!
Stayed 3 nights in Apr 2019
Response from Busuanga Bay Lodge on Apr 18, 2019
Dear Ms. Kate, We truly appreciate this feedback you had provided for your recent stay here at Busuanga Bay Lodge. We are glad you had a wonderful time. We are hoping to see you again in the near future. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Busuanga Bay Lodge on Apr 19, 2019
Dear Ma'am/Sir, Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Beautiful location. However, WiFi is a bit slow.
Stayed 2 nights in Feb 2019
Response from Cathy on Mar 22, 2019
Thank you for your comment. We are very happy that you enjoyed your stay with us. Looking forward in seeing you again in Busuanga Bay Lodge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super nice Great view Perfect choice Great food too!
Stayed 3 nights in Jan 2019
Response from Cathy on Mar 22, 2019
Thank you for your comment. We are very happy that you enjoyed your stay with us. Looking forward in seeing you again in Busuanga Bay Lodge.