Seasonal outdoor pool

Reviews of Travelodge by Wyndham South Burlington

2 out of 5
Travelodge by Wyndham South Burlington
1016 Shelburne Rd, South Burlington, VT

Reviews

6.6
Rating 10 - Excellent. 122 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 294 out of 1000 reviews" "
Rating 4 - Poor. 140 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was very clean, but in our room the front door weather stripping was shot and cold air came in at a good pace, and the heating system had trouble keeping up. Water was hot with decent pressure and towels were adequate. Decent breakfast set up.
Stayed 1 night in Mar 2020

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

CD, MA

Disliked: Property conditions & facilities
Facilities are run down and could use upgrading, but clean enough. Fair breakfast food
Stayed 1 night in Feb 2020
Response from Joy DeSarno - Front Desk Manager on Mar 2, 2020
Thank you for taking the time to give us a review. We truly appreciate your honest feedback, and would like to apologize that your stay was less than excellent. We are pleased to inform you that improvements and renovations are already in the works! Hopefully you would stay with us again to see these changes. We are looking forward to serve you better in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very kind. Check in was simple. Location good. However, there was a blood stain on our bed sheet. We brought it to the attention at the front desk. Still haven't heard back from them...
Stayed 1 night in Feb 2020
Response from Joy DeSarno - Front Desk Manager on Mar 2, 2020
We are very grateful for your time to leave us honest feedback. Thank you so much for the kind comments about our hotel and staff, and we would like to extend our sincere apologies about the stained bed sheet, we brought this up to the attention of our housekeepers. If you wish to contact us further please don't hesitate to reach out.

6/10 Okay

A

Business traveller
Liked: Cleanliness, staff & service
Parking was terrible. Lots of snow very little was removed Hard to even get to the room. Room clean but very rough shape/ dated/ tattered
Stayed 1 night in Feb 2020
Response from Joy DeSarno - Front Desk Manager on Mar 2, 2020
Thank you so much for your honest feedback. We sincerely apologize about the experience during your stay. We will take this opportunity and use your comments about the parking and room condition to bring more awareness to our maintenance personnel. We are looking forward to serve you better in your next visit.

4/10 Poor

K.

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The door didn’t shut all the way from the outside. Luckily there were 2 additional locks along with the deadbolt.
Stayed 1 night in Feb 2020
Response from Joy DeSarno - Front Desk Manager on Mar 3, 2020
Thank you for your honest review. We truly regret and apologize for what happened during your stay. We give high importance especially on the safety and security of our guests, clearly this was a lapse, so we took your comment and relayed it to the maintenance department to make extra sure that this will never happen again. We look forward to give you better service in the future.

6/10 Okay

Jo

Travelled with family
Did not stay. Did not stay. Did not stay. Did not stay.
Stayed 8 nights in Jan 2020
Response from Joy DeSarno - Front Desk Manager on Mar 3, 2020
Thank you and we appreciate your time to leave us a review. We apologize sincerely that your experience was not satisfactory. We always strive hard to provide our guests with the best customer experience possible, so we would have loved the chance to be aware of what it was exactly that you didn't like, and go above and beyond to make it right. We hope to give you better service in the future.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant staff, good location, rooms are a bit dated
Stayed 1 night in Jan 2020
Response from Joy DeSarno - Front Desk Manager on Mar 3, 2020
Thank you very much for your kind comments about our hotel and staff. We strive to give our guests the most pleasant experience possible, and rest assured that renovations and improvements are in the works for our hotel. We would love to have you stay with us again in the future to see these changes taking place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast bar and walking distance to stores/places to eat.
Stayed 1 night in Jan 2020
Response from Joy DeSarno - Front Desk Manager on Mar 3, 2020
Thank you for the nice comments about our hotel, we truly appreciate the time you took to give us a review. There will be improvements coming up and we hope that you stay with us again to see these positive changes. We always like the challenge of surpassing our guests expectations.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service, amenities
Good place to stay just for one night. Noisy heating system and pillows too small. Good location though. Would stay again.
Stayed 1 night in Dec 2019

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Decent Breakfast. Cleanliness was most certainly lacking. Cleaner never removed jeans and top from bed just pulled cover over them. Toiletries half full and appeared left over from previous guests. Coffee machine broken, tv did not work although a nice man came and fixed the tv for ud.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
good for 70$ per night
this place is good for 70usd per night. we paid for 160usd due to peak season. too much !!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very large jetted tub in my room. I found the bed to be very comfortable
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Bernard F

Stayed 1 night in Nov 2019

10/10 Excellent

Daniel, South Burlington vermont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value and the breakfast you get.only thing.o worry about is one of the staff that doesn't speak English or at all was trying to open my car doors while I was walking down the.stairs . And proceeded to walk away . Not.ok with that at all
Stayed 2 nights in Nov 2019

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 8 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Dmytro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Greg, Charleston, South Carolina

Travelled with family
Liked: Staff & service
Staff was very friendly. The property itself... well you can hear people walking all night long. The flooring on the balcony must be made from thin wood because it’s super loud. You have to turn you television up so you don’t here people walking or talking outside. You get what you pay for I guess.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
I couldn't reach and see the controls for the heat in the room I had. I also didn't have any tissues in the bedroom or bathroom. Everything else was very nice. Loved the setup for breakfast and check in was easy and friendly.
Stayed 1 night in Oct 2019

4/10 Poor

Timothyt

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is a basic, "budget" motel. Clean but a bit run down. For the price an ok place to sleep.
Stayed 1 night in Oct 2019

8/10 Good

María, N Billerica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bed were comfortable. The helpful ness and pleasant of the staff. We asked for xtra blankets and we got them immediately.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in and saw the room and checked out very dirty and smelled musty ish I could have got my money back
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled disgusting and it wasn’t clean at all!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nothing warm for breakfast. Dark hair on wall of shower. Afraid to take a bath because obviously wasn’t cleaned well.
Stayed 1 night in Oct 2019

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Quite old equipment, poor packing space and small room for breakfast
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Taylor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

GEORGE

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not worth the money.
Room was a little cramped. Beds were not too comfortable. Shower water temperature fluctuated between cold and very hot. Breakfast offering was not appealing, we ate elsewhere.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. There was stuff ( could have been dried vomit) on the heater next to the toilet. The cabinet in the bathroom was all chipped There were no extra blankets to be found in the room. The cot we had put in kept collapsing. I have pictures of the heater and cabinet if you care to view
Stayed 2 nights in Oct 2019