Ratings based on 388 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome hotel

Posted 16-Feb-2018
My mom and i took a last minute trip to Burlington to go to some breweries. I would highly recommend this hotel! Staff at check in were very nice. Room was extremely nice. Everything was very clean and we had a fire place, kitchen, and really nice bed. They even left popcorn and hot chocolate packs. They had a social hour that had free fajitas (different every day). Location was perfect to breweries. I will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vermont

Great staff, nice room

Posted 23-Jan-2018
Staff was very pleasant. Room was cozy and clean.
Comment from Hotel Management
29-Jan-2018 by Sean, Hotel Management
Cindy, Thank you very much for the kind comments. We hope to see you again!
3 out of 5
Recommended
for Families
by A verified traveller

Comfortable place for family (and dogs welcome)

Posted 2-Jan-2018
Pros: convenient to University
Cons: some high spots were not clean (about light fixtures, vents were actually filthy)
This is a value lodging with breakfast included daily and comfortable accommodations. This is not a luxury spot, but neither is the price. It is close to the highway, so very convenient, but not terribly quiet either. For the price, it met expectations and then some.
Comment from Hotel Management
15-Jan-2018 by Sean, Hotel Management
Thank you for your kind review and we hope to see you again!
3 out of 5
by A verified traveller from New York, NY

Average hotel, far from downtown

Posted 30-Dec-2017
My friend and I booked this hotel even though it was far from downtown mainly because it was part of the Expedia VIP Gold program. The experience was ok. The room was clean and comfortable, and staff was polite. But we’re were offered no Gold perks other than high speed internet, which didn’t work anyway the night we got there. Breakfast was not very tasty. Overall, I don’t think the hotel was a good value. I wouldn’t stay again and I wouldn’t recommend to a friend.
Comment from Hotel Management
17-Jan-2018 by Sean, Hotel Management
Good morning Angelica, We apologize for the inconvenience and will get with the appropriate staff to ensure we are improving! We would really love for you to try us out again!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Hampshire

Comfortable Stay

Posted 2-Dec-2017
Pros: The quietness, that you would not get in a hotel
Location: Near Burlington, VT. Church Street Market Place, Shelburne museum, Shelburne Farms, local breweries, Lake Champlain, Collegiate sports
This ES suite we stayed at, had all the comforts of home. The room itself was immaculate. We had a complete kitchen to use, which included; dinnerware, pans for cooking, serviceware, and even a dishwasher. The king bed was quite comfortable, with soft linens, fluffy pillows, and very soft towels to use in the in the warm shower. To top it off it was very quiet. I highly recommend and will stay here again. ,
Comment from Hotel Management
3-Dec-2017 by Sean, Hotel Management
Hi Nancy, We appreciate your kind review and wish to see you again!
3 out of 5
by A verified traveller from New York

Nice hotel but awful sound proof

Posted 25-Nov-2017
1st floor suites gets a lot of noise from the second floor tenants. Also, this place is strictly 12pm checkout.
Comment from Hotel Management
3-Dec-2017 by Sean, Hotel Management
Hello Dan, We apologies for the inconveniences you have encountered during your stay and we hope you try us out again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Nov-2017
Clean, quiet room. Great bedding. Good value. Convenient kitchenette.
Comment from Hotel Management
16-Nov-2017 by Sean, Hotel Management
Thank you very much for your kind words. We hope you visit us again!
4 out of 5
by derek from ct

very nice

Posted 12-Nov-2017 on Hotels
ideal with the kitchen, saved money by cooking
Comment from Hotel Management
16-Nov-2017
Good evening Derek, We are excited that you enjoyed your stay in one of our beautiful suites. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from northampton

Posted 12-Nov-2017
Very easy check in and the front desk attendant even called the room to check how our room was as soon as we got in. The bed was comfortable and the sheets were soft. Having the little kitchenette was very convenient and I would definitely recommend Sonesta to my friends!
Comment from Hotel Management
16-Nov-2017 by Sean, Hotel Management
Good evening Soleil, We appreciate your kind words in regards to our Front desk staff and our beautiful suite. We hope to see you again!
3 out of 5
by James

Won't stay there again

Posted 8-Nov-2017 on Hotels
Odd place. Door keys did not work -- twice -- even the repair man was locked out initially. Our two BR suite bedroom had no door! Opened up wide to the living/kitchen area. Property had a cramped feeling with too many condos squeezed into the area Front desk verged on rudeness, when staff would not connect my phone call to my own sister, who was in our wedding party. Said they needed her email or phone number, which I did not have with me..
Comment from Hotel Management
16-Nov-2017
Good evening James, We are very sorry to hear about the issues you had during your visit. Please feel free to call our Front Office Manager Sean Horgan as we would like to receive more insight. Thank you,