Serves lunch and dinner

Reviews of Best Western Plus Windjammer Inn & Conference Center

2.5 out of 5
Best Western Plus Windjammer Inn & Conference Center
1076 Williston Rd, South Burlington, VT

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1005 reviews" "
Rating 8 - Good. 284 out of 1005 reviews" "
Rating 6 - Okay. 88 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dwane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
They were very prepared for the eclipse and even offered little gift bags for each room!
Stayed 2 nights in Apr 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly impressed with our entire experience at the hotel this past weekend. It was "eclipse weekend" and clearly the busiest weekend in Burlington history - ever? STILL everyone was friendly and helpful! STILL everything was clean and accessible.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
I’m staying here as my husband is in the hospital here. The hotel gave me a fabulous rate that I greatly appreciate since I’m going to be here a while
Stayed 1 night in Apr 2024

8/10 Good

Dimitrios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like the place would not stay there again
Stayed 2 nights in Mar 2024
Response from Casey Johnson on Apr 3, 2024
Thank you for taking the time to share your review with us. It is disappointing to hear about your recent visit, as your stay was not typical of our high standards. Please accept our sincere apologies, as we strongly believe every guest should experience a five-star stay. We hope to have another opportunity to leave you with a better impression.Warm Regards,Casey JohnsonAssistant General Manager

10/10 Excellent

Miguel, Mendon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It had everything I needed
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr. Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Terry Dean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Stayed 1 night in Mar 2024

8/10 Good

Patsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at the BW when the rate is good. We will go back again.
Stayed 2 nights in Mar 2024

6/10 Okay

Rosemary

Travelled with family
Liked: Amenities, property conditions & facilities
Too noisy. Heard every little sound in and outside.
Stayed 1 night in Mar 2024

10/10 Excellent

maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy access to downtown area
Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when i go to Burlington. They are really friendly and accommodating, breakfast is really good, and they have this nice little coffee machine in the lobby that makes a variety of hot beverages. There is also the Windjammer restaurant which is a nice place to eat, or have a beer in the upstairs bar.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Brenden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and convenient. We were here for a concert at Higher Ground, and the proximity is fantastic. Will definitely stay again when we come back to Burlington
Stayed 1 night in Feb 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for sharing your wonderful review! We strive to continuously provide a great all-around experience and it is so important to us to hear we continue to deliver on those expectations. We thank you so much for highlighting the cleanliness throughout the hotel. Your comments validate the goal of providing superior customer service. We look forward to hosting you again soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Continental breakfast was very good.
Stayed 1 night in Feb 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for sharing feedback with us and other travelers. We appreciate you highlighting the cleanliness of our hotel, and mentioning our complimentary hot breakfast buffet. We would be happy to welcome you back again in the future.

10/10 Excellent

Shireen, Rutland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Restaurant's food and especially prices were outrageous. It is a Best Western for goodness sakes. Huge disappointment. Aside from that this was a good property to stay out for it's convenient location to the airport and shuttle.
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for sharing a review about your recent stay. The Windjammer Restaurant itself has been a staple in Burlington for over 40 years and has built a highly acclaimed reputation for offering quality meals. I am so sorry to hear that the Windjammer fell below your expectations. Should you find yourself in the area again, we would be happy to welcome you back!

10/10 Excellent

David

Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly prices!! Cappuccino machine is great!
Stayed 1 night in Feb 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for your top-notch review! We are so glad you enjoyed our pet friendly accommodations. We are always thrilled to hear from a satisfied guest and are happy to hear you found our hotel to be set up well for you and your furry friend. We look forward to welcoming you back next time.

10/10 Excellent

melhem

Travelled with family
Liked: Cleanliness
Nice
Stayed 1 night in Feb 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for taking the time to share your excellent review with us. We are so glad to hear that you had an exceptional experience in all areas of our hotel. We aim to provide a clean and comfortable stay, with a welcoming atmosphere. We hope to host you again in the future during your next visit to the Burlington area.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful front desk staff and shuttle van driver. Very nice breakfast included. Coffee machine in lobby makes lattes, cappuccino, other fancy coffees. Very good stay, I would go there next time again.
Stayed 3 nights in Feb 2024

10/10 Excellent

sandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
arrived, for a family member death. wonderful and quiet. easy access to university of vermont hospital
Stayed 5 nights in Feb 2024

8/10 Good

Brock, Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for staying with us and for taking the time to share your review. We are delighted to hear that you found our hotel to be conveniently located. We hope you welcome you back soon during your next flight out of BTV!

10/10 Excellent

Carol, Tupper lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for taking the time to share your exceptional review! Providing a comfortable and enjoyable stay for our guests is always our top priority. We aim to create memorable experiences for our guests, and we're thrilled that you had such a positive one.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Brianna

Stayed 2 nights in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for taking the time to share your excellent review with us. We are so glad to hear that you had an exceptional experience in all areas of our hotel. We aim to provide a clean and comfortable stay, with a welcoming atmosphere. We hope to host you again in the future during your next visit to the Burlington area.

10/10 Excellent

theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 4 nights in Jan 2024

8/10 Good

william

Travelled with partner
Double beds small, sheets wander, no blankets in room
Stayed 3 nights in Jan 2024

10/10 Excellent

Scott

Stayed 1 night in Jan 2024

10/10 Excellent

emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our families staycation. The pool was great and our whole family enjoyed the breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stormy weather accomodations
I had a flight cancelled and the hotel was able to provide early check-in and late check-out. The free airport shuttle was a plus as I had turned in my rental car. The front desk was very helpful through the whole ordeal. The lobby provided a wide variety of coffees available 24 hours and fresh filtered water. The Windjammer restaurant is on property and very convenient.
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for staying with us and for taking the time to share your review and highlight numerous amenities that we offer. We are delighted to hear about your experience with our shuttle service to the airport. Thank you for highlighting the excellent customer service you received. We hope you welcome you back soon during your next flight out of BTV!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

G

Stayed 1 night in Jan 2024

10/10 Excellent

Sheila, Waitsfield

Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for completing the survey regarding your recent stay at our property. We are very pleased to hear that you had a great experience with our staff and at our hotel. Scores such as yours really help validate the type of service we strive to provide. We hope you enjoyed your time in the Burlington area and we have an opportunity to host you again in the future.

2/10 Terrible

Patrick, Bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Casey Johnson on Jan 16, 2024
Thank you for taking the time to share your review of our hotel. It is disappointing to hear about your recent visit, as your stay was not typical of our high standards. Please accept our sincere apologies, as we strongly believe every guest should experience a five-star stay. We hope to have another opportunity to leave you with a better impression.Warm Regards,Casey JohnsonAssistant General Manager

10/10 Excellent

Bonnie-Leigh, Plattsburgh

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 2, 2024
We appreciate your positive review! Thank you for choosing our hotel for your recent trip to the Burlington area. We hope to have the opportunity to host you again in the future

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice the night before a flight.
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for staying with us and for taking the time to share your review. We are delighted to hear that you found our property to be conveniently close to the airport. Thank you for highlighting the excellent customer service you received. We hope you welcome you back soon during your next flight out of BTV!

10/10 Excellent

Guy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kelsey Sheridan, Front Office Manager on Feb 29, 2024
Thank you for taking the time to share your exceptional review! Providing a comfortable and enjoyable stay for our guests is always our top priority. We aim to create memorable experiences for our guests, and we're thrilled that you had such a positive one.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024