Exterior

Reviews of La Quinta Inn & Suites by Wyndham Burleson

2.5 out of 5
La Quinta Inn & Suites by Wyndham Burleson
225 E Alsbury Blvd, Burleson, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 101 reviews" "
Rating 8 - Good. 19 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 3 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lindsey, Edmond

Travelled with family
Liked: Staff & service
The staff was very friendly and welcoming. The hotrl was fine. Th Ed rooms could use some updating but for the price it was perfectly fine. Appreciate the shampoo/conditioner in shower!
Stayed 1 night in Mar 2024

10/10 Excellent

ALEEM ANWAR, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 28, 2024
Hi Aleem,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our customer service exceptional and our staff attentive. Your satisfaction is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Anne, Amite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient overnight stay, good breakfast!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Hi Anne,Pleased to hear that your overnight stay with us was convenient and that you enjoyed the breakfast! Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable experience!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for my sons and myself.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 19, 2024
Hi Jerry,Your satisfaction is our top priority, and we're thrilled that you enjoyed your time here. Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, all the people that works there was very professional and efficient
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 14, 2024
Hi Jose,We are delighted to hear that you found our rooms to be impeccably clean and that our staff's professionalism and efficiency contributed to a positive experience during your stay. Maintaining a high standard of cleanliness and service is crucial to us, and we appreciate your acknowledgement of our efforts. Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Shirley

Travelled with family, Travelled with family and small children
Liked: Amenities
I really likes how it’s a bit off of the highway but close to everything we needed.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 13, 2024
Hi Shirley,Thrilled that our location worked out perfectly for you! Being just off the highway yet close to all the essentials is something we strive for to provide convenience and accessibility to our guests. Thank you for appreciating this aspect of your stay, and we hope to have the pleasure of welcoming you back in the future!

8/10 Good

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. I arrived late and let the staff know so I didn't have an issue checking in. I went to my room and although it was very clean looking, I always wipe everything with gloves and disinfectant wipes. There was a "squishy" uneven, unsupported area of floor planks but no big deal. The part that grossed me out was there were some areas on the floor that looked to be blood stains, and because I am in the dental field where I clean blood with these types of wipes, I know that was blood (the difference in cleaning blood at work is that I have on protective gown, glasses, etc.). I contacted the front desk to inform them and since it was so close to check out time, it took a couple hours for the front desk person to get to clean the floors. Now, mind you, I didn't think he should have been the one to clean it and I wouldn't have had to wait if the Spanish-speaking housekeeper could have understood me well enough to clean it. The messed up part was that she was on her phone in one of the rooms she was supposed to be cleaning. Anyway, a couple hours later, the room was done. I had a good stay from then on. The breakfast was good, the area was clean. The water was warm/hot for showers. I stayed 1 night (although I slept so long Saturday upon arrival I considered it 2 nights). The area seemed safe and I had good parking spot and I liked I could see my vehicle from my room. The staff were kind. I think that Spanish-speaking housekeeper understood "puedes limpia el piso"
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Mar 13, 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are happy to know that you had a nice stay with us. We apologize for the shortcomings. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Hi Michelle,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Danielle

Stayed 3 nights in Feb 2024
Response from Sophia CSR on Mar 22, 2024
Hi Danielle,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

4/10 Poor

Joseph

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terribly loud. At 5:30am the room above started pounding on floor that awoke us. They need better soundproofing. The breakfast was terrible. Eggs that were wet and barely tasted that they were eggs, orange juice was watered down so much it was hard to tell it was OJ. This place was nice, but for $200 a night it should have been much better. This shouldn’t be more than an $80 stay.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 25, 2024
Hi Joseph,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 Okay

T.J.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water in my room. Staff seemed unable/unwilling to help or address the situation.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Dear Guest,We sincerely regret for the inconvenience you experienced with the lack of hot water during your stay. Ensuring our guests' comfort is of the utmost importance to us. Please rest assured that we take your feedback seriously, and we will investigate the matter further to prevent similar occurrences in the future. We understand your frustration and appreciate your patience.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice the personal was attentive, and the place was spotless, ill definitely go back.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Maria,Your kind words mean a lot to us, and we're grateful for your feedback. We can't wait to welcome you back for another enjoyable stay in the future. We're here to ensure your next stay is just as wonderful as the last!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 14, 2024
Hi Albert,Thrilled to hear that you enjoyed your stay with us! Creating memorable experiences for our guests is what we're all about, and we could contribute to your enjoyment. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 Good

Lisa

Travelled with family and small children
Liked: Staff & service
pool
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 31, 2024
Hi Lisa,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 23, 2024
Hi William,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 Okay

Eric

Stayed 2 nights in Jan 2024
Response from Sophia CSR on Feb 8, 2024
Hi Eric,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

8/10 Good

Linda

Travelled with partner
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 17, 2024
Hi Linda,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

6/10 Okay

April

Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 28, 2024
Hi April,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Candace

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 10, 2024
Hi Candace,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Eric

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 31, 2024
Hi Eric,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Customer service was really good
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Hi Joshua,Glad to hear that you had a positive experience with our customer service! Providing excellent service is a top priority for us, and we're pleased to know that our team met your expectations. We look forward to the opportunity to welcome you back and provide you with another great experience.

10/10 Excellent

Wiley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Hi Wiley,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Joey

Travelled with family
Stay was great just neither of us able to sleep on the mattress
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 26, 2023
Hi Joey,Pleased to hear that your overall stay was great. However, we apologize for any inconvenience you experienced with the mattress. Guest comfort is a top priority for us, and we appreciate you bringing this to our attention. We value your input and hope to have the opportunity to welcome you back for a more restful experience.

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 24, 2023
Hi Anthony,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terrible

Richard

The hotel stay from hell
There was dogs barking next door and when we called they said the people were out and couldn’t do anything about it ! The alarm went off at four in the morning after we finally got to sleep and when I got up to use the bathroom no one had ever screwed on the cheep tolite seat and I landed on the floor so I told them about it and they said they would tell the manager but I never heard anything back ! Nice place 😡
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 24, 2023
Hi Richard,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Robert

Stayed 2 nights in Dec 2023
Response from Sophia CSR on Dec 14, 2023
Hi Robert,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well lit, staff was very helpful and friendly, room was clean and quiet
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 7, 2023
Hi Yvonne,It's great to know that you found the property well-lit, the staff helpful and friendly, and the room clean and quiet. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 7, 2023
Hi Maria,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Rose

Travelled with partner
The TV didn't work it would only be able to work on one station. It look like they were doing construction in the front lobby. Dust was everywhere.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 30, 2023
Hi Rose,We are sorry to hear about the inconvenience caused by these issues. Please note that your concerns have been passed on to our team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities
Everything was clean the room was very comfortable. Staff was very friendly and courteous.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Hi Douglas,Thank you for your positive feedback! We are delighted to hear that you found everything clean, the room comfortable, and our staff friendly and courteous. It's our pleasure to provide a welcoming experience for our guests. If you have any specific suggestions or if there's anything more we can do to enhance your future stays, please let us know. We look forward to welcoming you back for another comfortable visit!

10/10 Excellent

Denise

Stayed 4 nights in Nov 2023
Response from Sophia CSR on Dec 15, 2023
Hi Denise,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 21, 2023
Hi Gerald,Thank you for the 10-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

10/10 Excellent

Martha Camacho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 21, 2023
Hi Martha,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Diyang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, However --the in room tile using the white grout is white need frequent bleach to keep it white --the outer corner of the wall need to protected
Stayed 6 nights in Nov 2023
Response from Sophia CSR on Nov 21, 2023
Hi Diyang,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

4/10 Poor

THOMAS

Travelled with family
Disliked: Property conditions & facilities
at 2am people were loud and running up and down the hall. Also, even though the property was under renovation I was told the the room was complete. This sounds picky but the calk job around the tub was not done well.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 21, 2023
Hi Thomas,Our team sincerely apologize for the disturbance caused by noise during your stay. We understand the importance of a peaceful environment and are addressing the issue promptly. Regarding the renovation, we appreciate your patience as we work to enhance our property, and we want to assure you that the renovation is now complete. We hope to welcome you back for an improved stay in the future.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked our room. It was new and clean. I would have liked to know that the hotel was under rennovation and that there wasn't any lobby furniture to relax or hang out in. Construction was going on during our stay. I became very sick after three days. I found out that I was allergic to the materials/ particles in the air. Maybe it would be best to finish the construction first so, no one would get sick.
Stayed 3 nights in Nov 2023
Response from Sophia CSR on Nov 17, 2023
Hi Janice,Thank you for taking the time to share your feedback. We're delighted to hear that you liked your new and clean room. We understand the importance of a relaxing environment, and we regret any impact on your experience. We want to assure you that the renovation has been completed, ensuring a more comfortable and enjoyable stay for our guests. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a seamless experience in the future.

10/10 Excellent

johan

Stayed 1 night in Nov 2023
Response from Sophia CSR on Dec 7, 2023
Hi Johan,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Glen

Business traveller
Liked: Cleanliness, room comfort
Decent but not yet great
Both the evening & morning desk staff were friendly but very inexperienced. Hotel overall was decent but not yet great. Undergoing a renovation currently. Keep working at it, La Quinta Burleson.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 14, 2023
Hi Glen,We appreciate your acknowledgement of our friendly staff, both in the evening and morning shifts. We apologize for any inconvenience caused by their experience and assure you that we are committed to continuous improvement. It's encouraging to hear that you recognize our ongoing renovations, and we appreciate your patience as we strive to enhance the overall guest experience. Your insights are valuable, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we are making. Thank you for choosing La Quinta Burleson.

10/10 Excellent

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Nov 2023
Response from Sophia CSR on Nov 9, 2023
Hi Chi,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 9, 2023
Hi Rebecca,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

10/10 Excellent

Veronica L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Hotel , staff & breakfast was great... but the bed was like sleeping on springs... my whole body was hurting this morning i was up a few times
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 9, 2023
Hi Veronica,Pleased to hear that you enjoyed our hotel, appreciated the staff, and found the breakfast to your satisfaction. However, we're truly sorry to hear about the discomfort you experienced with the bed. Your feedback is important to us, and we'll make sure to address this issue promptly. We want to ensure your future stays are as comfortable as possible. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 out of 10!!!
Even though the property was renovating, it was very clean and fantastic. We had stayed at another La Quinta in Austin that was very drab and our toilet didn't work. Here at Burleson, the staff, the room and everything was top notch!! 15 out of 10 in our book!!
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 6, 2023
Hi Roberto,Thrilled to hear that despite the ongoing renovations, you found our property exceptionally clean and fantastic. It's heartening to know that you had a much better experience compared to your previous stay in Austin. Your kind words about our staff, rooms, and overall experience mean the world to us. We're overjoyed to receive a 15 out of 10 in your book! We can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Billy

Stayed 2 nights in Oct 2023
Response from Sophia CSR on Nov 6, 2023
Hi Billy,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Brenda K

Travelled with partner
Microwave didn’t work, problems with shower head, found ants in room. They are doing renovations so hopefully next time will be better
Stayed 6 nights in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Hi Brenda,We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Zakeri

Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 28, 2023
Hi Zakeri,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

8/10 Good

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room smelled of paint, really strong. They were painting on other floors. Clean and well kept room that I stayed in. Ice machine not available on any floor other than the 3rd. Staff were pleasant. Breakfast was better than most free breakfasts that I have been offered.
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 27, 2023
Hi Travis,Thank you for taking the time to share your feedback with us! We are glad to know that you liked our friendly staff. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virtual card keep declining
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 25, 2023
Hi Jeremy,We regret that you had an unpleasant experience at our property. We are investigating the matter and will reach out to you for further information.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat expectations
The staff were amazing. We are Hilton Diamond members and have not stayed in a La Quinta in over 10yrs. But due to a last minute adjustment, we stayed at this La Quinta vs the Hampton Inn that we normally do which is in the same parking lot. The staff were very nice and helpful. The experience rivaled (and likely exceeded) the Hampton Inn despite a 20% lower cost. When we are in town (which is usually a couple times per year) we will likely stay there again.
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 23, 2023
Dear Guest,We're absolutely delighted to hear about your wonderful experience at our La Quinta property! It's fantastic to hear that our dedicated staff left a positive impression, and we're honoured to hear that your experience rivalled or even exceeded your usual choice. Knowing that we offered a superior experience at a lower cost is truly gratifying. We can't wait to welcome you back on your future visits to town. Thank you for being part of the La Quinta family once again!

8/10 Good

Clorisa

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 23, 2023
Hi Clorisa,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Hugo

Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 23, 2023
Hi Hugo,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.