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Reviews of Hotel Corona De Castilla Burgos

4 out of 5
Hotel Corona De Castilla Burgos
Calle Madrid, 15, Burgos, Burgos

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 218 reviews" "
Rating 8 - Good. 105 out of 218 reviews" "
Rating 6 - Okay. 36 out of 218 reviews" "
Rating 4 - Poor. 12 out of 218 reviews" "
Rating 2 - Terrible. 9 out of 218 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too small.
Response from sales on Oct 2, 2023
Gracias por su valoración

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2023
Response from sales on Sep 1, 2023
Muchas gracias por su valoración

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from sales on Aug 1, 2022
Muchas gracias por su valoracion

2/10 Terrible

Brenda

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from sales on Jun 28, 2022
Gracias por su valoración

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 2 nights in Dec 2021
Response from sales on Jan 24, 2022
Muchas gracias por su valoración

6/10 Okay

William Derek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021
Response from sales on Oct 27, 2021
Gracias por su opinión

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from sales on May 24, 2021
Thank you for your opinion

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from sales on Nov 6, 2018
Thank you

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from sales on Sep 25, 2018
Gracias

4/10 Poor

Don, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an excellent location, the interior decor indicates it did have a glorious past. After we went back to hotel close to mid-night, we realize the room has a foul smell as if the last guest(s) did a gigantic vomiting. It was so late at night and we were so tired , we decided to stay. We did tell the hotel stuff the next day. Their reply was they had never experienced that before and they will asked the cleaning people to check it out. We were leaving and we did not really expect a refund or something like that, but the stuff could be more sympathetic and provide a few comforting words.
Stayed 1 night in Jul 2018
Response from sales on Aug 5, 2018
Strange story

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very close to Catedral de Burgos... You can go for a very pleasant walk. Everything is close.
Stayed 4 nights in May 2018
Response from Sales Manager on Jul 12, 2018
Thank you

6/10 Okay

Verified traveller

Good location but not great next to bus station
Room ok ventilation poor hotel staff ok breakfast ok Alex in dinning room outstanding rest of staff ok Three Stars is accurate rating!

6/10 Okay

Kevin

Disliked: Room comfort
Small and hot
The room was very small and the bed was right on the light switches so when you rolled over you switch on the lights. The room was hot as the aircon for the entire hotel had been switched off

4/10 Poor

Isabel, Gijon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This was a 4 star hotel which was quite central. My wife has an exam in Burgos at 08.00 in the morning following our stay, so we had to sleep well and be fresh for the next day. It didnt quite happen. The room smelled awful (everywhere had the horrible smell of tobacco smoke) She finished with migrane and did not sleep much. I also didnt sleep well and really do not know how the hotel got a 4 star rating. I needed a toilet brush as I eaten something bad, and there was no toilet brush in the bathroom. The bed was very hard and not comfortable, the sheets as i said before smell really bad of smoke. There was no tea/coffee in the rooms or anywhere in the hotel. The hotel seemed quite old and run-down, some of the tiles in the bathroom was broken and not repaired. The only good thing I can say about the hotel is its about 5-10 minutes walking to the main sights of the city.

6/10 Okay

John, Esher

Liked: Cleanliness, room comfort
Every comfort
Location on a busy road so pull into garage parking entrance on arrival and buzz through for access.Beware light timing as garage goes very dark. Spaces are also narrow. Room comfortable as was bed and room and en suite cleanliness to a high standard. Excellent breakfast and friendly staff.Only gripe was that their was no daylight coming into the room from the only small shuttered window.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked for an place close to the bus station and close to center of town. Friendly staff and the room was very comfortable and clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nothing special. Difficult to find even with GPS
Garage is diifficult because front desk must open the door which is the basement. However, there is very limited street parking.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel... Room was clean and well maintained. Staff very friendly and helpful. Not far from city center...

8/10 Good

John, Minneapols

Liked: Cleanliness, property conditions & facilities, room comfort
Burgos
Good location that even during holy week (Semana Santa) we could still drive to but then only needed to walk 2 blocks to see the processions and about 4 blocks to the river and wonderful part of town. Burgos downtown is very nice and the Cathedral is a MUST SEE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Big D, Scottsdale, az

Liked: Cleanliness, staff & service, room comfort
Our stay in Burgos
Hair blow dryer needs updating or upgrade.pillows were thin and uncomfortable. Pleasant staff Good location NO COIN operated LAUNDROMAT information from hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nonsmoking rooms smell strongly of smoke
The room would have been comfortable, except that "non-smoking" evidently meant the smoking was no longer allowed. However, the smell of smoke was still very much there. We asked for and received a different room, but the problem was still there. If the smell of smoke doesn't bother you, the room was otherwise fine, and the location is excellent, only three blocks from the must-see catherdral and good restaurants aroud its square.

10/10 Excellent

Dave, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition
Well located for old town and in great condition. Marble work was superb. I wish the internet connection, which was free and in room, was faster.

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maximum 1-star hotel
Maximum 1-star hotel

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing for a 4 star rating
Arrived at 16.00 hrs to find no tea/coffee in room, the cafe and restaurant was also closed until 20.30 hrs, so after a 7hr drive we had to go out in town to get refreshments. The parking fee of 15 euros was also quite unwelcome as to park in the street was not an option as the hotel was on a main road and close to the bus garage. Not one of the best!!

6/10 Okay

Michelle, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a four star hotel
Outdated and a little grungy, but overall acceptable and inexpensive. Misleading to call it a four star hotel- more like a 2 star hotel. I would recommend it for under $60, any more and you are getting ripped off. The air conditioning did not work and it was very loud when you opened the windows. The "city view" was a neighboring buildings dirty wall. Style was dates, but they did have a beautiful miro in the lobby. Hallway was very dirty!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
location
Excellent location - 2 blocks from river, 3 blocks from Burgas cathedral. Nice room including mini bar (mini refrigerator!). Very nice hotel fro the price. The only negative is that the A/C in our room was non functional - unfortunately we did not turn it on until 10 pm to find the issue - relatives in a nearby room reported that the A/C in their room was able to chill the room very well.

6/10 Okay

oded

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Location
Few mins walk to the cathedral, restaurants and caves. Dated décore, asked for non-smoking but semelled of smoke. Clean. Staff very helpful. Reasonable English. Good value for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful walk to the cathedral
The people at the front desk were very considerate. The place is clean and the area is close to the most beautiful cathedral. Interesting place. I would love to have stayed longer.

8/10 Good

Andre, Ayamonte, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Hotel is located in walking distance to Burgos Cathedral, staff is very professional and helpful, under ground parking is secure

10/10 Excellent

Maggie, Allentown, Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Burgos Choice
Corona de Castilla was a great hotel. It was really well located at just 5 blocks from the Cathedral. The staff was great and the room was so comfortable. Wifi was not always super fast, but it did work consistently. We would definitely recommend this hotel to a friend.

10/10 Excellent

Antonia, Graz, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Can't wait to go back!!!!

10/10 Excellent

steve, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpfull staff, my friend left his i-pod and the receptionist kindly arranged for its safe return

8/10 Good

older male tourist

Liked: Cleanliness, staff & service, room comfort
good choice in Burgos
contemporary, clean, 5 minute walk from old city, very friendly and helpful receptionist. Covered parking 12 euros extra per night and did not try dining room as there are many coffee shops where a coffee and croissant will cost about 2-3 euros.Highly recommend hotel as a very reasonable choice with good price[...]

2/10 Terrible

Mike, Los Alcazares

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burgos hotel to avoid
Very shabby hotel, no way its 4 star. Asked for extra pillows, when they arrived they were damp & smelled of old cooking oil! Parking cost 13 Euros.

10/10 Excellent

Will and Lori, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corona de Castilla is great place in Burgos!
Walking distance to everything. Very clean and quiet. Staff was very accomodating and let us look at different rooms and pick the one we liked best. Very quiet at night. Underground secure parking.

4/10 Poor

Mike, VA

Disliked: Cleanliness, property conditions & facilities, room comfort
What a dump!
Room not very clean...the air conditioner did not work...wouldn't stay here again. The only nice thing I can say is that it is within walking distance of Burgos Cathedral and the old city center.

8/10 Good

geoffrey, halifax england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
A very standard hotel. Nice and
A very standard hotel. Nice and helpful staff.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Everything was OK and the only
Everything was OK and the only issue is that it was not possible to shut off the heather so we had to sleep with windows opened. I forgot to tell this to the people in the hotel. Next time I went to Burgos I'll make a reservation in this hotel.

2/10 Terrible

Raul, Monterrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Choice Ever!
Rated as a 4-star this hotel doesn't even deserve 2 stars. The hotel staff is always very rude. The rooms are really old and doesn't seem like they get frequent maintenance, the TV shuts down every 15 min due to the poor conditions of the electric connections. On the breakfast they served rotten peaches and didn't even bother on apologizing for it once we told the waitress about it. Although they claim to have a parking lot it's almost inaccessible and has barely 10 parking spots, plus it's almost impossible to park on them. They charge a whole deal for it though. Definately wouldn't recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Nice area and close to all your needs.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Nice hotel near the bus station,
Nice hotel near the bus station, not far from the old town and the cathedral. Room & bathroom size above average. Elevator does not go to the parking garage.

8/10 Good

R, UK South Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Ideally situated and easy to find in centre of Burgos - parking 10 Euros a night in secure underground hotel parking. Staff welcoming and helpful. Restaurant set meal good value at 15 Euros.. Air conditioning not working rather hot in room overnight. Rooms well appointed,spacious and comfortable - WiFi free and easy connection

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sales on Feb 5, 2024
Gracias por su valoración

6/10 Okay

Alejandro

Stayed 2 nights in Oct 2023
Response from sales on Dec 18, 2023
Gracias por su valoración