Outdoor pool, sun loungers

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 244 reviews" "
Rating 8 - Good. 84 out of 244 reviews" "
Rating 6 - Okay. 64 out of 244 reviews" "
Rating 4 - Poor. 23 out of 244 reviews" "
Rating 2 - Terrible. 8 out of 244 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Joh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 10 days Shower floors never got cleaned ,could see water marks from shower on tiles and dust on floor Sky light in bathroom over sink needs replacing it's so old and falling apart,I walked into the bathroom and dust and grit was on the sink from falling out of skylight. Very dark rooms need light on in corner room at end near office Rubbish bin was left full with roaches and flies paying visits ,outside around the corner from my room for 2 days ,finally partner had to go ask for it to be removed ,that took 24 hrs ! Carpets in one room had stains,my fridge light didn't work, found a dead fly on a newly left hand towel in my room one afternoon. Sheets were changed on day 4. Towels were replaced daily which was good. Not very friendly, left to our own devices never many people staying in the 10 days we were there. Wouldn't stay again. HJ and good food places were almost next door and walkable . Bed mattress protector was too small, think it was a double size on a Queen bed and didn't reach the edges by about 4 or 5 inches Old AC that had to be cranked up to feel anything on the hottest days. Reception light switch was very grey and dirty and so was the tap on the water cooler. No AC on in reception when we arrived .I had to mention how hot it was ,I was dropping sweat. So she reluctantly turned it on but it didn't matter by that point. Took 15 min to check in . Asking why I have 2 rooms booked ,explained 3 times I was paying for both rooms,printer wouldn't work.
Stayed 10 nights in Dec 2023
Response from Reception on Jan 11, 2024
Hi Joh. Thank you for leaving a review. Any housekeeping issues need to refered to Reception. How can we fix issues if we do not know about them. Finding out about issues after the fact doesn't held during your stay. We do not change sheets daily. Sheet get changed on day 4 or 5 of a longer stay. Thank you for letting us know about the issues. The Aircon in reception is turned on when needed. If the person in reception is comfortable, the aircon is not turned on. It is a power saving strategy. Unfortunately we can't control if the printer is going to decide not to work or not.

6/10 Okay

Tim

Liked: Cleanliness, staff & service
The room was a bit "worn" carpet was fraying. Bed and pillow felt old. Grounds were unkept. Large number of trees and palms in the grounds but leaves and tree rubbish everywhere. It looks like it was weeks since a good yard cleanup was done. The one staff member I spoke to was friendly *Sam and the room was clean and tidy but I can find a better value elsewhere in Bundaberg
Stayed 2 nights in Jan 2024
Response from Reception on Jan 11, 2024
Hi Tim. Thank you for leaving a review.Unfortunately with all the rain we have been having it is a bit hard to do the groundswork. We will let Sam know that you liked her friendly manner. We are glad that the room was tidy. Kind Regards

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reception on Dec 29, 2023
Hi Peter.Thank you for leaving a review for us. We are glad that you enjoyed your stay.Maybe the next time you are in the area we will see you.Kind Regards

8/10 Good

June

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly
Stayed 2 nights in Sep 2023
Response from Reception on Nov 8, 2023
Hi June.We are so glad that you enjoyed your stay. Kind Regards

4/10 Poor

Tania

Travelled with group
Disliked: Staff & service, property conditions & facilities
The bathroom drains where discusting the spa was dirty.all the glasses plates and cups where filthy when I went to ask for clean ones she wasn't very impressed.couldnt contact house keeping hd to walk to the office.the grounds where also very unkept even the carpark out the front of the unit was dirty and cigarey butts everywhere.when I told reception about my issues with cleanliness she screwd her nose up at me and had no comment besides putting her hand out and said keys then putting the eftpost machine on counter said pin and then basically turned her nose up at me and turned away.wgile waiting for my taxi to arrive she ran into the room like I had stolen or done something to the room.. And one more thing the airconditioning/heater in the living area made a huge noise like it was going to blow up..it was my birthday gift to stay Thier and I was very disappointed and would like a refund
Stayed 2 nights in Jun 2023

6/10 Okay

Jayden

Travelled with group
Liked: Staff & service, room comfort
Smelly
Good for an over night stay Although the room did smell quite bad Obviously needs draino wasn’t pleasant at all
Stayed 1 night in Apr 2023
Response from Reception on May 3, 2023
Hi Jayden.Thank you for leaving feedback for us. We will let management know. If you had come and spoken to us we could have tried to fix the issue or changed the room for you. Kind RegardsReception

8/10 Good

Tanju

Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 2 nights in Apr 2023
Response from Reception on May 3, 2023
Hi Tanju.Thank you for leaving a review for us.We are glad that you enjoyed your stay.We hope to see you the next time you are in the area.Kind RegardsReception

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Apr 2023
Response from Reception on Apr 26, 2023
Hi Derek.Thank you so much for leaving a review. We are so happy that you enjoyed your stay.We hope to see you the next time you are in the area. Kind Regards

6/10 Okay

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not far to shops
Response from Reception on Jan 17, 2023
Hi Steven.Thank you for your review. We are glad that you liked our location.Kind Regards

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok but hey i guess its bundaberg and not a major city
Response from Reception on Jan 6, 2023
Hi Lonnie.We are glad that you enjoyed your stay. Maybe we will see you the next time you come to the area.Kind Regards

6/10 Okay

Deb

Liked: Staff & service
Response from Reception on Nov 8, 2023
Hi Deb.Thank you for leaving a review.Kind RegardsReception

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place actually. Just there for a night's sleep, but a good value overall.
Stayed 1 night in Nov 2022
Response from Reception on Dec 5, 2022
Hi Matthew. Thank you for your review. We are glad that you enjoyed your stay. We hope to see you the next time you are in the area.Kind RegardsReception

8/10 Good

Kevin

Business traveller, Travelled with partner
Liked: Staff & service
Very pleasant staff. Comfortable beds. Reasonably priced restaurant. Some room facilities and outdoor surroundings badly in need of maintenance and upgrading.
Response from Reception on Nov 3, 2022
Hi Kevin. Thank you for taking the time to send us a review.We are glad that you liked our staff, the beds and the restaurant. We will inform management about your comments about maintenance. Kind RegardsReception

8/10 Good

David

Stayed 1 night in Oct 2022

4/10 Poor

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic, furniture was rather austere and less than comfortable, the bed was comfortable enough though. But overall very dated for the price paid. Breakfast was extremely overpriced. The drain in the shower had a rather funky smell, stained tiles and small cockroaches. The crockery supplied was dirty, one mug was actually stuck to the shelf. I received a call and a voicemail at 9:25 asking me to put out breakfast tray, I was showering so didn't answer. About 10 minutes later someone was knocking at our door wanting the tray. Surely they could have waited the half hour to checkout and allowed us privacy in our overpriced room. Wouldn't stay again and wouldn't recommend.
Stayed 1 night in Oct 2022

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was old but clean. Very convenient and the beds were softer than other places I've stayed but that was about it.
Stayed 1 night in Oct 2022
Response from Reception on Oct 10, 2022
Hi Casey.Thank you for leaving a review. We are glad that your stay was comfortable. We hope to see you the next time you are in the area. Kind RegardsReception

4/10 Poor

Steven

Stayed 1 night in Sep 2022
Response from Reception on Oct 10, 2022
Hi Steven. Thank you for your review. Kind RegardsReception

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Tidy
Nice and tidy. Just a quick overnight stay.
Stayed 1 night in Sep 2022
Response from Reception on Sep 27, 2022
Hi Anthony.We are so glad that you enjoyed your stay. We look forward to your next stay.Kind RegardsReception

10/10 Excellent

Gary and Sandra

Stayed 1 night in Aug 2022

2/10 Terrible

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Smelled n staff needed an attitude tidy up.
Stayed 1 night in Jul 2022

8/10 Good

Daniel, Nikenbah

Travelled with family
Liked: Cleanliness, amenities
Nice stay for a few days. Room is starting to age and needs some work.
Stayed 2 nights in Jul 2022

2/10 Terrible

Anthony

Stayed 1 night in Jun 2022

8/10 Good

Fiona

Travelled with family
Liked: Staff & service
We waited at reception for over 10 minutes despite ringing the bell and calling out no one came until I called the motel. The room was tidy but the only window you can open to get fresh air is the bathroom. The air conditioner would not turn on. The queen sized bed was nice but the pillows were terrible and only 1 spare was supplied in the room. The single bed was too soft and the blanket felt like sand paper. The bathroom fan did not work. The housekeeping staff were absolutely lovely and helped out in a very friendly and professional manner. Overall it was fine but I probably wouldn’t be rushing back.
Stayed 2 nights in Jun 2022

4/10 Poor

Warren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place looks nice from front but don't be fooled! Its unkept and dirty. No care in surrounds evident.
Stayed 1 night in May 2022

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in May 2022

6/10 Okay

Karen

Business traveller
Liked: Staff & service, amenities
Dusty surfaces in the bathroom, floor had not been vacuumed and the bench seat was covered in dust, Windows had large toddler hand smudges
Stayed 2 nights in May 2022
Response from Reception on May 17, 2022
Hi Karen. Thank you for letting us know. We will speak with the housekeepers. Kind Regards Reception

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good the bed was very good but pillows could be a bit better I would rate it at a 4 stars
Stayed 2 nights in May 2022
Response from Reception on May 17, 2022
Hi Stephen. Thank you for your review. We are glad that you enjoyed your stay. Kind Regards Reception

4/10 Poor

Grant

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and the bed was comfortable. The separate lounge room smelt damp and was very dated and required alot of maintenance.
Stayed 1 night in May 2022
Response from Reception on May 17, 2022
Hi Grant. We are glad that you liked the bed and that the room was clean. Thank you for letting us know about the maintenance. Kind Regards Reception

6/10 Okay

Eunsil

Liked: Room comfort
Disliked: Cleanliness, staff & service
comfy but dirty
It is comfortable. and big area with spa. However It need to floor clean as It had dead cockroach and insects. and hairy bathroom. Even kichen has dots dirt in the cup and spoon. Also missing bar snack but the lady try to charge that snacks price. so check the bar snack if you have missing one, directly talk to her. Otherwise she gonna try to charge to you. I wouldn't go again.
Stayed 2 nights in Apr 2022
Response from Reception on May 17, 2022
Hi Eunsil. Thank you for your review. Thank you for letting us know about the cleaning issues. Kind Regards Reception

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
The room provided was well equipped with modern fixtures with lots of power outlets and good lighting. The room was very comfortable but the bar fridge is a little small. On our first night we had difficulty with the tv remote and the air con was a little noisy and when we mentioned this to a staff member, they moved us immediately to a new room. We were most impressed. We travel to Bundaberg frequently and this will definitely be our new go to place.
Stayed 2 nights in Feb 2022
Response from Reception on Mar 3, 2022
Hi Robyn. Thank you so much for your review. We are so glad that you enjoyed your stay. Thank you for letting us know that you had issues so we could rectify them. We look forward to seeing you the next time you come our way. Kind Regards

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was spacious and very clean. I had an issue accessing the internet from my room, however I was able to get it from the seating outside the room.
Stayed 1 night in Jan 2022
Response from Reception on Jan 31, 2022
Hi Larry. Thank you for your review. We are so glad that you enjoyed your stay. Maybe we will see you the next time you come our way. Kind Regards Reception

6/10 Okay

Steven

Travelled with family
It was ok. Room servicing was limited at this time despite paying premium for this motel over Christmas/ New Year period. Didn’t like smoking seat located directly outside our room. Most time opening door would be greeted with cigarette smoke in our face.
Stayed 7 nights in Dec 2021
Response from Reception on Jan 4, 2022
Hi Steven. Thank you for your review. The room rate wasn't increased over the christmas period/new year period. Room serving was limited due to the time of year and we updated our online bookings to show this change. The bench out side the room is not a designated smoking seat. People are supposed to be 4 metres away from doorways if they are going to smoke. If you had let us know while you were here, we could have spoken to the other guests. Kind Regards Bundaberg International Staff

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay Very clean any quiet
Stayed 1 night in Dec 2021
Response from Reception on Jan 4, 2022
Hi John. Thank you for your review. We are so glad that you enjoyed your stay. We hope to see you the next time you come our way. Kind Regards Bundaberg International Staff

2/10 Terrible

Brenton

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No TV in bedroom. Small lounge. Outdated. Noisy aircon.
Stayed 1 night in Dec 2021
Response from Reception on Dec 22, 2021
Hi Brenton. Thank you for letting us know about the airon needing attention. There is no tv in the bedroom due there being a lounge area in the room you booked. It only has a small lounge because the maximum guest limit for that room is 2. Kind Regards Reception

4/10 Poor

Jarret

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Reception on Dec 22, 2021
Hi Jarret. Thanks for reviewing. Unfortunately we cannot improve on any issues without knowing what you didn't like. Kind Regards Reception

4/10 Poor

Mandy

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
No upkeep done on the grounds. Water damage inside all of the cupboards making them all swollen and look disgusting. Incident occurred while there that was poorly handled for other guest.
Stayed 1 night in Nov 2021
Response from Reception on Nov 25, 2021
Hi Mandy. We have 1 grounds person that is on site daily. As we are a large property with lots of trees and bushes, there is only so much that can be done. Also, with the QLD wind the leaves end up everywhere. If you could let us know what room you were in so that we can investigate the water damage and sort out maintenance with management. As we do not know when you stayed with us, we cannot address the incident that was poorly handled. Please get in contact with us so that we can address these issues. Kind Regards Reception

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service
Not much if it worked
Stayed 1 night in Nov 2021
Response from Reception on Nov 22, 2021
Hi Mandi. We are glad that you enjoyed your stay. Maybe we will see you the next time you visit our area. Kind Regards Reception

6/10 Okay

Anton

Business traveller
Liked: Staff & service
.
Stayed 1 night in Jul 2021
Response from Reception on Nov 22, 2021
Hi Anton. Thanks for your review. Kind Regards Reception

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Di

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms had nothing in them not a teaspoon or any cutlery no toaster no plates etc way overpriced for what they offer
Stayed 1 night in Oct 2021
Response from Reception on Nov 22, 2021
Hi Di. We are sorry that you didn't enjoy your stay. You can ask at reception for those items as we don't leave them in the rooms. Kind Regards Reception

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again. My only negative is the water pressure in the shower which was very low.
Stayed 1 night in Sep 2021
Response from Reception on Oct 5, 2021
Hi Greg. We are glad that you enjoyed your stay. We hope to see you next time. Thank you for letting us know about the water pressure. We will let management know.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bundaberg International Motor Inn - Fantastic
We had a medical appointment and decided to try out this accommodation which has a restaurant. Absolutely no regrets. The apartment was so roomy and clean, we had ultimate comfort and as our appointment was late, our food was delivered to our room. Delicious! We felt so pampered. The spa was wonderful and the staff so friendly and helpful. Could not ask for better!
Stayed 1 night in Jul 2021
Response from Reception on Aug 16, 2021
Hi Dennis. We are very happy that you enjoyed your stay. We look forward to seeing you the next time you come through. Thank you so much for your feedback. I will let everyone know they are doing wonderfully.

6/10 Okay

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great! And really enjoyed the heating on the AC
Stayed 1 night in Jun 2021
Response from Reception on Jul 5, 2021
Hi. We are very glad that you enjoyed your stay in our Spa suite. We hope we see you when you visit the area next. Kind Regards, Reception

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Reception on Jun 8, 2021
Hi Jenny. Thank you for your review. We are very glad that you enjoyed your stay. We hope to see you again. Kind Regards Reception

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was quite large which made it good for visitors to come to the room and have somewhere to sit and chat.
Stayed 2 nights in May 2021
Response from Admin on May 21, 2021
Hi. Thank you for your review. We are glad that you liked our rooms. We look forward to the next time you visit that Bundaberg area. Kind Regards

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Very underrated. Good location in a beautiful city.
Stayed 1 night in Apr 2021
Response from Admin on Apr 20, 2021
Hi Mike. Thank you for your review. We are so glad that you enjoyed your stay. We hope to see you the next time you head our way.

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Apr 2021
Response from Admin on Apr 20, 2021
Hi Tony. We are so happy that you enjoyed your stay. Thank you so much for your review. We look forward to seeing you the next time you head our way.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, room comfort
Bundaberg International
There was nothing to complain about. Check in was simple and the room was clean and comfortable. The interior was a little dated but that didn’t affect our stay
Stayed 1 night in Apr 2021
Response from Admin on Apr 20, 2021
Hi Gerald. Thank you for your review. We are glad that you had nothing to complain about and that your enjoyed your stay. We look forward to seeing you the next time you are in our area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Admin on Mar 5, 2021
Thank you for your review. We hope to see you next time you come through.